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Hendrick Toyota Scion of Wilmington

5640 Market StWilmington, NC 28405
1-866-780-77071-866-780-7707
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Hendrick Toyota of Wilmington, our goal is to ensure that all of our customers are completely satisfied. Our team consists of true professionals dedicated to our custo ... Read more
At Hendrick Toyota of Wilmington, our goal is to ensure that all of our customers are completely satisfied. Our team consists of true professionals dedicated to our customers. We challenge ourselves every day with standards of excellence to maintain customers for life. We are proud recipient of the President's Award. It is the highest honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to Customer Service.

Why You Should Buy a Used Car From Us

At Hendrick Toyota of Wilmington, our goal is to ensure that all of our customers are completely satisfied. Our team consists of true professionals dedicated to our custo ... Read more
At Hendrick Toyota of Wilmington, our goal is to ensure that all of our customers are completely satisfied. Our team consists of true professionals dedicated to our customers. We challenge ourselves every day with standards of excellence to maintain customers for life. We are proud recipient of the President's Award. It is the highest honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to Customer Service.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes administrative, origination, $649 Documentary, procurement and/or other administrative fees.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.4
    Quality Of Work
  • 4.0
    Friendliness
  • 3.3
    Overall Experience
  • 3.1
    Price

Dealership Reviews

1 - 5 of 52 
Rene & Jeff6/20/2016 11:50:56 AM
1.7
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Adam, receptionists
After a weekend, out-of-town car breakdown, tried to talk to sales manager, Adam, on a Sunday to ask a few questions that would help us understand the most expeditious way to handle towing and repairs. He wouldn't take my call, and when the receptionist took a message, she assured me that he would call back. Surprise! Surprise! He never called me back. They lost our repair business and our interest in their used cars. Way to go Hendrick!
READ3/22/2016 05:34:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Manager and General Manager
After dropping off my car (which I bought from Hendrick) for a $215 fix, we came back to get it and were told we owed $1,045. Long story short, they put the old part back on the car, but permanently damaged it, so now it will cost about $500 more than it should to fix it. Thanks, Hendrick! Go somewhere else!
KM2/26/2016 12:54:53 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rose Gonzalez
Rose walked out to meet us as we shopped on the Hendrick Toyota-Wilmington used car lot. If not for Rose we wouldn’t have left the lot last weekend with a Prius Hybrid. We were looking at the available Prius vehicles but weren’t sure what the Prius had to offer compared to other SUV/hatchbacks we had been considering. Over the next few hours Rose educated us on the value, history, and features of Toyota’s Prius. Leaving us to ourselves to discuss and research the Prius we decided it was the best selection for our needs which were fuel efficiency, product features, and interior space. Once we selected the vehicle Rose handled the price and services negotiations very professionally. She guided us through the vehicle prep., sales execution, and vehicle delivery processes and we left very happy with the entire experience. A week has passed and we know we made the right decision. I highly recommend working with Rose and the Hendrick Toyota sales team.
Michael e Johnson nc12/17/2015 06:39:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:BRUCE
A pleasure to deal with .the staff at Hendricks Toyota is the best everybody is nice no hidden facts everything is in order service is great Hendricks Toyots of Wilmington N C is the best I will buy all my future cars from Hendricks Tell them mike J sent you and talk to Bruce
Mkobjack17/28/2015 11:15:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Veasey
I was having issues with my toyota after a collision so a toyota engineer came out and met me at Hendrick toyota to check it out. Greg Veasey is top notch. He treated me with the utmost respect was very professional, knowledgeable, and fast. I really appreciated this and would recommend this dealership to anyone looking for excellent above and beyond customer service after buying a car. Thanks Hendrick and Greg!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hendrick Toyota Scion of Wilmington : Wilmington, NC 28405 Car Dealership, and Auto Financing - Autotrader