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Hendrick Honda Hickory

945 US Highway 70 SoutheastHickory, NC 28602
1-888-353-10191-888-353-1019
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have won Honda's Presidents award for sales, service & parts four of the past five years. Our goal is to provide our customers a "World Class Experience" in Automotive ... Read more
We have won Honda's Presidents award for sales, service & parts four of the past five years. Our goal is to provide our customers a "World Class Experience" in Automotive sales, and service. We provide everyone with all the time and information they need to make an informed decision regarding their vehicle.

Why You Should Buy a Used Car From Us

I would like to thank you for your interest in hendrickhondahickory.com.Our goal is to offer customers a "World Class Experience" in Automotive Sales and Service. We prov ... Read more
I would like to thank you for your interest in hendrickhondahickory.com.Our goal is to offer customers a "World Class Experience" in Automotive Sales and Service. We provide everyone with all the time and information they need to make an informed decision regarding their vehicle. The friendly staff at Hendrick Honda in Hickory, NC would like to invite you to browse our website! Hope to see you soon, Brian McDaniel General Manager

Languages Spoken

  • Español

Dealer Disclaimer

All prices EXCLUDES SALES TAX, TITLE, ADMINISTRATION FEE and shop supplies where applicable. Picture may not represent actual vehicle. Prices and special offers are subje ... Read more
All prices EXCLUDES SALES TAX, TITLE, ADMINISTRATION FEE and shop supplies where applicable. Picture may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate and we will correct those as quickly as possible but pricing errors and listing errors are considered invalid and may or may not be honored. SEE DEALER FOR DETAILS!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.2
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 160 
armyeclipse4/12/2015 09:20:44 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Lee Killian
I drove 5 hours to get a Honda accord with a 6 speed. After they forcefully find out what you owe on your trade, they won't offer much above it. They gave me 22000 and have my old Toyota for sale right now for 29500. They only cleaned it up. I felt like a piece of meat there. They are your classic xxxx bags used car salesman only out for profit.
parkerj286023/24/2015 10:34:47 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rick McClure
Probably one of the worst experiences I have ever had at a dealership. I went in and asked for a van with RES and was shown a van without RES,but was promised to have factory installed DVD instead I have third-party installed DVD and now I cant control my DVD system for my three kids from the front. I have to stop van to change DVD for my kids because its behind me. I personally will never purchase a car or recommend anyone to this dealership. I put my trust in them and was misled. Was told I would be contacted by management its been 2 weeks and nothing. I have lost all hope in this dealership.
Vincent2/24/2015 06:28:00 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:WES
I came in recently for a timing belt changeout......Was told oil pump leaking, yet no oil found ever in my garage or anywhere else. I was told another four hours of labor to replace oil pump gasket (even though they were right at the spot to have done it much quicker because they were changing the timing belt). I was then told my brakes needed to be replaced immediately, and it was a safety issue.....I needed the car so I instructed the dealership to only change belt and water pump, and return the car to me. I would return the following week to have the brakes replaced. Two weeks later, on a hunch, I took my car to another reputable auto shop in the county, and was told my brakes were fine, that I didn't need to have them changed for another 5-6K miles, at least.......I asked for a recheck to make sure.......He confirmed no brakes needed to be done, and told me I could wait another couple oil changes before it would be necessary. He then asked me who told me i needed to replace them....Of course I told him Honda.....He NEVER spoke ill of you, to his credit......But, this is not the first time this has happened to me...The upsells have gotten so bad, my wife refuses to go to the dealership without me. I bought my Honda from you and was going to buy my son a Honda from you in two months......No way, you have not only lost my repair business and a car sale, you have lost me as a customer permanently.......Interestingly, this bad service began when we bought the car from Rick McClure. It needed some touch up paint and very minor alterations, which he promised to do the following week. I called his office and cell phone repeatedly to get the items done, and he never answered ONE of my repeated phone calls.......Not one........Despite that, we still continued to bring our car in for service, but each time we did some routine service work, we were looking at estimates for double and triple the original estimate........We were told repeatedly this was "must have" service work. We have had the car for six years and it's still running so I guess it wasn't that urgent, only to their bottom line......You can't trade on the Honda name forever, at some point, you gotta make it happen.....for the customer. The one bright spot was our service guy Wes....He was courteous and professional.....I just think he is under pressure to perform for Honda...
rudraaaaa199112/19/2014 03:47:47 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ryan Buchanan
Well this was just a weird experience.. The salesman is the only thing I do not have any complains about. His name was Ryan Buchanan. Very nice guy. Feel sorry for him for having a horrible boss.. The guy that was doing my financing came over and I told him my story and he told me this. "If I start to work on this are you going to drive a car off the lot tonight." Well granted it was 7:30 and they did close at 8. Well I was kinda surprised to have a finance person tell me something like that. Even though I'm sure he was having a hard time. That just put me in the wrong mind set. Well I ignored it and we had a couple laughs but it didn't help. Looked at a couple cars and I finally found one that I liked but was a little out of my budget. I told them that the overall price is what I was trying to get dropped and the monthly payments. Well we get around 9:20-9:30. Still have not heard what my final financing price was... Just heard that my payments were $40 dollars cheaper than what they are now. Get back inside and sit at the finance managers desk and he says he had stuff waiting on him at home. Like I was holding him up. I got fed up with it. Told them I didn't wanna do anything and that I appreciated them staying over and helping. Went inside and asked for my keys and they kept talking trying to figure out what they can do to get my out in one of their cars. Then the icing on the cake is the Head Manager came out. Do not remember his name but he needs to find a different city to work in. Started being smart to me saying "I needed their car". I told him that I actually didn't need a car at all and that I could walk to work (which is no more than a quarter of a mile from where I live). Said for the salesman to get my keys and I forgot I had them and walked out, before leaving I said I appreciate them again... I left, but forgot some papers and luckily the finance manager and the salesman were still there closing up. They let me back in to get some papers and we talked and realized that I have been going through a lot and they understood what I was going through and they apologized. The finance manager was going through some things as well which can be why he acted how he did. But we left on good terms and they said they wouldn't give up on me and they would try to figure something out. But those few things really got to me and made it to where I didn't want to trade. However the GM I believe who he is should honestly find somewhere else to work and learn how to give good customer service and stop thinking he is higher than everyone else.
reddevil66611/27/2014 02:18:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Suzanne Ekonomon
My 83 year old Mother decided during her recovery from surgery that she wanted to celebrate her return to independence in a new car. Based on our research, the Accord was a perfect fit for her. Sales Consultant Suzanne Ekonomon at Hedrick Honda Hickory was very patient and helpful throughout the whole process. She trained us how all the features operated and programmed her navigation system. Very positive experience with everyone involved at this dealership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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