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Classic Nissan - NC

1244 E. Garner Bagnal BlvdStatesville, NC 28677
1-877-707-21871-877-707-2187

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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.7
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 34 
sforrest11310/21/2014 05:11:37 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:
From beginning to end, the worst dealership and customer service experience. Car had less than a gallon of gas when drove I off the lot. Waited several hours for financing to finally get all the paperwork together. Management would not return or answer calls or emails after car was purchased. Finance manager sent wrong VIN number to another Nissan dealership for GAP refund on trade in and had to be contacted multiple times to eventually send the correct information. After eight weeks of waiting for a GAP and Easy care refund for cancellation, still nothing. Over half a dozen calls made to finance managers cell and office with multiple messages left and not once did he call me back. My only option is to file a complaint with the BBB and communicate through social media that customer service is absent with Rashard Phillips and Classic Nissan management. I have contacted Mills Auto Group in Columbia, SC also.
grackie9/03/2014 05:02:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Viet Luu, Admonistration, Katie Frontino,Sales, Rashard Phillips, F&I, Tim Henderson, Administration
The following is a letter that I wrote to Classic Nissan of Statesville. This is a GREAT Dealership. Sharon S Williams September 3, 2014 CLASSIC NISSAN 1244 Garner Bagnal Blvd Statesville, NC 28677 Attn: Viet Luu GM Mr. Luu I want to commend and thank you and your staff at Classic Nissan. Purchasing a new vehicle is somewhat daunting, confusing, and expensive. Every time I went to your dealership I was met by Katie and other sales staff who never pressured me, answered any and all questions, and made me feel as ease and a person of value. Tim Henderson promised me the best deal possible and when I came into the dealership ready to purchase, everyone seemed as excited as I was that I was buying the Murano. Reshard Phillips took the time to explain all of my financing options and Katie Frontino took extra care to ensure that I understood the many different functions and features. I am so happy that I have a 2014 Nissan and tell all of my friends about the Nissan product and the excellent sales experience at Classic Nissan. Again, thank you. _____________________ Sharon S Williams
malonejm5/13/2014 09:37:21 PM
4.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Viet Luu,Sharon Young
I was interested in purchasing a new Nissan Murano - I did my research and went to Classic Nissan of Statesville to see what they could do for me. They had the exact car I wanted on the lot - a left over 2013. We started the process and there were a few spots that needed to be removed on the interior - circumstances took a rough turn and we had to do things differently... The team that worked to make things right for me and my buying experience did a great job! They understood and listened. They gave me a loaner car until they could find me another vehicle. I walked out of the dealership with a vehicle I wanted. Thank you to Brian, the GM, and his team of Sharon and Bruce - they worked hard to make sure I was satisfied and they treated me with compassion, took ownership of the dealership's errors, and did what they needed to do to make it right ~ I am a proud owner of a beautiful car plus will use and recommend their dealership to family and friends. Jackie
calicocl184/13/2014 09:50:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Katherine Frontino
The staff was friendly but not pushy. They really worked with me to get the low payments I wanted. Katherine was friendly, observant and responsive and found a car that had the features I wanted. She's always friendly each time I stop in and helpful with all my questions in learning my new car. Sharon was a great teacher on how to program and use the features in the car. Bruce was quick and answered all my questions with the paperwork. All of the staff is friendly.
tmowens4/08/2014 06:08:18 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jean Pierre
Staff were very nice through the entire process and very helpful. They make you feel like you have known them forever, not at all like what you think buying a car would be like.
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