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Honda Morristown

4190 West Andrew Johnson HighwayMorristown, TN 37814
1-844-643-60071-844-643-6007
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Honda Morristown serving Morristown Tennessee offers great low prices and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Morristown, ... Read more
Honda Morristown serving Morristown Tennessee offers great low prices and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Morristown, Knoxville, Jefferson City, and Johnson City. Our Expert Service & Parts staff assist our Tennessee customers to keep their Honda vehicles in great shape.

Why You Should Buy a Used Car From Us

Honda Morristown serving Morristown Tennessee offers great low prices and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Morristown, ... Read more
Honda Morristown serving Morristown Tennessee offers great low prices and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Morristown, Knoxville, Jefferson City, and Johnson City. Our Expert Service & Parts staff assist our Tennessee customers to keep their Honda vehicles in great shape.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. While every reasonable effort is made t ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Honda Morristown.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 141 
missmary1/14/2016 03:48:47 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jimmy Clark,Steven Brooks,Rusty Shehee,Clint Hawk
2007 Nissan Murano First contact via internet. I was then inundated with 8 phones call (left no messages) and several emails..one with a video from Rusty Shehee in just 2 days. Very rude and irritating, hardly anyone answer calls from unknown numbers. I called and spoke with Joe and made an appt. the next day (2 days before Christmas). When I arrived 15 min early my friend and I had to wait and then Joe acted like he had no clue that I had an appt or who I was. I had just spoke with him that morning. Joe passed me off to Clint Hawk. We test drove and my friend and I took it to my mechanic. The problems were the CVT transmission which my mechanic also showed that there was an extended warranty because of the issues Nissan has with the CVT. Nissan will replace the CVT at NO COST to Honda Morristown or myself. There was also bad brakes and rotors, muffler needed replacing, oil filter gasket leaking and the radiator was leaking. Clint then introduced me to Steven and I showed him the list and explained the transmission and it's warranty. Steven even offered for my mechanic to do the transmission which he declined because it has to be done by Nissan. We all agreed that Honda was to send the car over to Nissan (down the street from them) and then my mechanic was doing all the other repairs. They said they should have the car to Nissan by saturday (because of Christmas) and Clint was going to call me and let me know. I asked if there was anything else that they needed from me and they all said no. So for the next 3 weeks I kept in constant contact with Clint calling him every week for progress reports. He told me how they were waiting on parts and that they were still working on it etc. Monday Jan 11,2016 I called spk with Kelly and she said Clint was with a customer and could she help. I explained I was checking on the Murano, put me on hold and came back and said that IT HAD BEEN SOLD WEEKS AGO!!! I said that was impossible and explained the whole story. She said that she had to find out what was going on and would call me back. No returned phone call. Tues Jan 12, 2016 called spk with Kelly and she stated that she had been left with the impression that someone else was suppose to have called me and then transferred me to Jimmy. Jimmy then tried to tell me that they don't send cars off for repairs and that they don't hold cars without a deposit. I then told him the whole story and I knew what they had done... they had the transmission repaired by Nissan and then sold it at a higher price when IT HAD COST THEM NOTHING!! There was silence from Jimmy. I then said that what they had done to me was awful and that I was going to let everyone know. He then asked if he could get me another Murano for the same price and he promised that he would call me back the very next day. Well you guessed it.. no one has called. I have been without a car for 3 weeks waiting on this Murano. The car was priced at 7499.00 and no I can NOT afford much and my car had died. So yes I needed a good deal. This car had been sitting in their back lot and they had not even cleaned it. So these people took the info that my legitimate hard working mechanic (best there is and doesn't gouge people on repairs) gave and used it for their own greedy selves. So beware if you ever decide to go there. I WOULD NOT RECOMMEND THEM EVER!!
btanner1/02/2016 03:02:39 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jimmy Clark,Kibbee McCoy
We are a repeat customer with Morristown Honda and as always we were very pleased. Everyone was friendly, courteous and kind. Our salesman Robert Petrone, was great - helpful, but not pushy. His easy-to-talk-to manner is pleasant and refreshing. Jimmy Clark took care of our paperwork and was fantastic. Finally, Mr.Kibbee McCoy was the best, he was very personable and informative in explaining every detail on operating our new Honda CRV. We enjoyed our dealing with Morristown Honda today and all employees we met. Barry & Terry Tannr
Honda Morristown responded to this review
1/04/2016
Thank you for being such a loyal customer! We appreciate you taking the time to share your experience with our dealership. Enjoy your new vehicle!
Anonymous12/21/2015 06:52:19 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andrew Creech,Rodney Shropshire ,Darryl Setsor,Steven Brooks
Bought a used Nissan that had unknown problems. They replaced struts for me but still had issues. They were able to get me a new car after a week with a new loan. They lied and got a loan in an extreme amount. I could have bought a better car with less miles for the amount my loan is! Here I thought they were helping me but they put me in the hole even more for a "better" car. Ha. I would not recommend this place.
Honda Morristown responded to this review
12/29/2015
We apologize for any bad experience you may have had. We have made multiple attempts to contact you regarding your comments. However, please note that we gave you full credit for your original purchase and applied it to the vehicle you picked out. Thank you for your comments, and we will make every effort to use them to improve our processes.
tailpipe12/20/2015 03:32:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Petrone
This is our first dealing with Morristown Honda and to say the very least we are very pleased. Everyone was friendly, courteous and kind. Our salesman Robert, was great in helping us select the right auto which was a 2016 CR-V. Matt was great in financing. Mr. McCoy was the best, he was very personable and informative in explaining and setting up all the bells and whistles. We enjoyed our dealing with Morristown Honda and all employees we met. We give them all a big 10. Lawrence and Gail McCoy
Honda Morristown responded to this review
12/30/2015
Thank you for sharing your experience at our dealership! We are very grateful for your review and your business! Enjoy your new CR-V!
gatorgirl3762012/18/2015 09:27:42 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rodney Shropshire ,Clint Hawk,Kibbee McCoy
I live in Bristol, and the tri-cities Honda dealers could not match prices at Morristown Honda, ( nor are customer sales reviews as high) this is the second Honda purchase from Morristown Honda. Good pricing, and courteous staff, (Kibbee McCoy, Rodney, and Clint.) Actually, every person I came into contact there was. It is going on 12 whole days since my purchase and still pleased. I never had to contact dealership with last Honda for any issues, so I can not comment on mechanical service / repair, but expect it to be good, just as sales service. If I use that service, I will leave a comment about it as well.
Honda Morristown responded to this review
12/30/2015
Thank you for your 5-star review! We are glad to hear that we were able to provide the best prices around. Thank you for buying from Honda Morristown! Please let us know if you need anything in the future.
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Honda Morristown : Morristown, TN 37814 Car Dealership, and Auto Financing - Autotrader