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Fred Anderson Toyota of Columbia

2136 Sunset BlvdWest Columbia, SC 29169
1-855-504-17681-855-504-1768
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Come see Columbia's newest Toyota store! Oil Changes for LIFE! Warranty for LIFE! Call us today and find out how much you can save at Fred Anderson Toyota of Columbia! F ... Read more
Come see Columbia's newest Toyota store! Oil Changes for LIFE! Warranty for LIFE! Call us today and find out how much you can save at Fred Anderson Toyota of Columbia! From our "Family Plan" that comes with ALL new cars, COMPETITIVE PRICING, friendly service team, and knowledgeable award winning sales staff, there is no better place to buy your New Toyota. Our Family Plan includes a LIFETIME engine guarantee, LIFETIME oil changes, $1,000.00 dollars trade assistance, and many other great services. Call 855-502-1460 for a friendly concierge.

Why You Should Buy a Used Car From Us

All USED TOYOTA'S. OIL CHANGES FOR LIFE Call us today and find out how much you can save at Fred Anderson Toyota of Columbia! From our "Family Plan" that comes with ALL n ... Read more
All USED TOYOTA'S. OIL CHANGES FOR LIFE Call us today and find out how much you can save at Fred Anderson Toyota of Columbia! From our "Family Plan" that comes with ALL new cars, COMPETITIVE PRICING, friendly service team, and knowledgeable award winning sales staff, there is no better place to buy your next Toyota. With over 700 used cars to choose from on our website we are sure to have the car for you.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 3.3
    Quality Of Work
  • 3.3
    Friendliness
  • 2.8
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 170 
BettyCarson12/12/2014 07:09:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Do not remember
Efficient and courteous service. A dealership I can trust. I have deal with this dealership for over 10 years and they have always given me their best.
Fred Anderson Toyota of Columbia responded to this review
12/15/2014
Thank you for taking the time to write about your experience with us. At Fred Anderson Toyota of Columbia, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Luis Fernandez
RLEverett149/27/2014 07:38:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Edenfield
I originally looked On-Line for a new SUV and found exactly what I was looking for in my 2014 4 RUNNER. I was set up within minutes "ON-LINE" with a VIP appointment and purchased my new vehicle on that same day, after my test drive. Great Dealership and excellent Customer Service. I like it even more now that they have moved to Lexington on 378, which is even closer to my home. Richard Everett - Lexington, SC
Fred Anderson Toyota of Columbia responded to this review
9/29/2014
Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Fred Anderson Toyota of Columbia is committed to providing the best possible customer experience. As a customer, you are our top priority. We look forward to working with you in the future. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Luis Fernandez
Frank Dantzler9/18/2014 05:42:45 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Jerrell
The whole experience happened over a two week period. While Parts had to be ordered, and on the day of the Accessories Installation I could not meet any of the appointment times the appropriate Technicians would be in to do the Installations. The Parts Dept Manager offered to pick-up my Camry from my Employer's parking lot (8821 Garner Ferry Rd) around 9:00am and bring it back to the dealership, and install the accessories. The Parts Dept notified me before I got off from work 2:30pm that the work was completed. When I got off, I called made arrangement over cellphone to pay bill, the Camry was delivered back to me in front of my place of employment. Now that's excellent customer service!
Fred Anderson Toyota of Columbia responded to this review
9/19/2014
Thank you for taking the time to write about your experience with us! Here at Fred Anderson Toyota of Columbia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Luis Fernandez
Ivywilson8/29/2014 07:25:11 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bob Carter,Stacy Simon,Matt Harper,Darold Wilson,Brian Lindsay,Ralph Poe,William Adams,Chris Kerley
I came into you dealership because I received a pre-approved letter and I knew that my credit was not good at all. My dream Car is and always will be a Toyota Camry. Since I have been able to drive at the age of 16 years of age. Due to a recent separation and pending divorce. I was treated like I was not even a person because my credit score was 498. Robert Drakeford started to help me until he saw my credit score. I gave my information to him to take to Wes Keller and I was told to wait a few minutes. A few minutes turned into one hour and 10 mins. He came to me and asked me if I was prepared to put down some money. I then asked him about how much. He stated about 2,000 or 3,000 dollars. I said I wanted to trade in my truck and I could add cash as well. He stated to me that the bank would not accept that. He asked if I wanted to talk to Wes. I then waited another 20 mins and Wes never came out and Robert Left me and my Family Setting there. I spoke to the young lady on the phone and had already took her that my credit was not good at all. She assured me that I was coming to the right place. I had saved up to buy a new car and I was truly disappointed. My issues is not that my credit bad , but I had money for what I wanted. I was never told what kind of car that I had to put 2 to 3 thousands dollars on or that I could get current car. The way I felt when I left Fred Anderson Toyota on Sunset was not a good feeling. I was looked over, walk by many times and I never saw Wes or Robert again. I then went to Dick Smith and They treated me with the up most respect. Now I have a Nissan Altima without trading in my truck. So, now I have two Vehicles. I have learn that everything is not always what is looks like. Don't judge people by what you see on the outside. I say that to say this. I didn’t look like I had Money and I was not good enough to your staff. My Name is Ivy R Wilson and I still feel that a Toyota is the best cars. I will never forget this experience or that feeling. Sent from Windows Mail
Fred Anderson Toyota of Columbia responded to this review
9/10/2014
Customer satisfaction is one of our most important priorities, and I am discouraged to learn you left our dealership disappointed. Apparently we have fallen short of those goals on your most recent car-buying experience. Please accept our sincerest apologies. If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, Luis Fernandez
Ffdf Tgerger8/20/2014 03:59:19 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Don't remember their names
STAY AS FAR AWAY FROM FRED ANDERSON TOYOTA AS POSSIBLE! This dealership is the epitome of everything wrong with the car business and exemplifies the bad stereotypes people have come to associate with the car buying process. First off, they routinely advertise vehicles in Autotrader that are not actually at THAT dealership...they are in places like Charleston or Asheville...but don't worry...if you just put a deposit down on the car they can bring it here to you! Yeah right! They also advertise on their own website with prices that change constantly. Our salesman actually asked US what the price listed online was! We couldn't find anything we like on our first trip there. Days later we came back and found a vehicle we liked but were insulted with their trade offer which wasn't even within $1000 of KBB or NADA. We finally just cut to the chase and offered them an out the door price and were met by a "used car manager" who gave us the typical lies and treated us as if we were stupid. Little did he know my wife and I both used to sell cars and know better. When I interrupted and asked if he could get anywhere near my out the door price he said "No" and I stood up and asked for my keys. The "manager" and salesman looked at each other shocked and reluctantly gave me my keys. This is not a volume dealership....they don't appear to move cars or want to move cars. Be advised they are looking to squeeze every penny out of you with inflated prices ABOVE NADA, high DOC fees which are bogus anyway, and a very hard press for you to finance through them so they can make even more money on you at the back end of the deal. STAY AWAY!!!
Fred Anderson Toyota of Columbia responded to this review
9/02/2014
I'm disappointed to hear how you feel about your recent experience at our dealership. We strive to provide excellent customer service and, while we understand that realistically it is not possible to come to terms with 100% of our customers, 100% of the time, we would certainly like every customer to feel that he or she has been treated in a professional manner, whether they decide to purchase from us or not. Please accept my apologies for any miscommunication. If you wish to provide additional details regarding your experience during your visit, please contact me at your convenience; my direct line is (803) 726-2406. I would like to do whatever possible to restore our relationship. Sincerely, Luis Fernandez
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