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Rick Hendrick Dodge Chrysler Jeep Ram

1468 SAVANNAH HWYCHARLESTON, SC 29407-7821
1-866-341-89231-866-341-8923
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We want to thank you for shopping Rick Hendrick Dodge Chrysler Jeep for your next new Chrysler vehicle. We have millions of dollars in inventory of our new Dodge Ram, Cha ... Read more
We want to thank you for shopping Rick Hendrick Dodge Chrysler Jeep for your next new Chrysler vehicle. We have millions of dollars in inventory of our new Dodge Ram, Charger, Nitro, Avenger, Dakota, Durango, Caliber and Grand Caravan as well as Jeep Wrangler, Grand Cherokee, Patriot, Compass, Liberty, Commander and Chrysler Town and Country, Sebring, 300's and more. Inventory changes every day! Thousands in rebates and often 0% financing available on most products. Ask For INTERNET!!

Why You Should Buy a Used Car From Us

We want to welcome you to the Rick Hendrick Dodge Chrysler Jeep family. We have over 62 dealerships across the nation. All of our pre-owned vehicles have been put through ... Read more
We want to welcome you to the Rick Hendrick Dodge Chrysler Jeep family. We have over 62 dealerships across the nation. All of our pre-owned vehicles have been put through a rigorous 168 point inspection. We have a customer satisfaction score of over 97. We are five star and we will prove it! Ask For INTERNET!!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.1
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 212 
Dale14561/26/2016 06:55:14 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Sprovero,Joey Beasenburg,Ashley Otto
I used the web site to look for a crew cab and found a couple i was interested in. I was contacted by Christian and let him know i was in no hurry, Christian was patient and worked with me and i was not pressured which i found to be very nice. I have done business with Rick Hendrick on several cars and found that if you let them know up front what your expectations are and what you are looking for they will work hard to meet your needs. Satisfied customer. Thank you Christian, Joey, Ashley, Travis, and Tony Sprovero. I will be back! Dale Elliott
jee02051/21/2016 12:44:16 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tommy, Jon
I have had the unfortunate experience of dealing with Rick Hendrick Dodge's service department. I came in originally to have a simple repair on my brakes, which turned into an ordeal. First off, I was told I had an appointment at 7:30am, and upon my arrival I was told my vehicle probably wouldn't be looked at until 2-3pm. Due to their lack of communication and oversight of my appointment, they ordered a part that I needed past a certain time of the day, making them unable to get it shipped in a timely fashion.On top of that, because of the holidays and them closing for two days, they were unable to repair my vehicle in a timely fashion. What would've taken 24 hours to get the part delivered and repair the car, took over a week. I was without my car over the holidays and had to spend $300+ on a rental car due to their negligence. Upon picking my car up, the upholstery in the car had been tampered with (which has nothing to due with the brake system). A very polite manager met with me and took a look at it, apologized and promised to have it repaired and that he would take the cost of the repairs. He told me to call him the next morning. I did so, and low and behold, he "no longer works for the company". I was then transferred to many different employees who would "help me out". After about a two week game of phone tag, countless emails, and more, I was finally able to speak to someone about the repairs. Harry Evans was very polite and wanted to help me. He told me if I brought my car in to get fixed on Friday, he could have it finished over the weekend. Well, 5 days went by and he finally called to tell me that they were unable to repair it themselves and they would have to outsource help. Why did it take five day to figure that out and call me? Keep in mind, I was still without a vehicle for all of this time, but since they were willing to pay for the repairs, I remained patient. I received a call the next day only to be told that they could not repair it and if I would like to have it fixed, I would have to pay the charges. Safe to say, I was extremely upset that I had left my car with them for this long only to be told that I would be paying for the damages that occurred while my car was on their lot. I consider myself a very kind and patient person, but this is absurd and should not be tolerated. I am still waiting to hear from a supervisor, but I am assuming if their behavior is like the rest of the employees, that it will be awhile until I hear back. You're better off going to a local service company, don't waste your time here.
Coalie T1/18/2016 05:38:59 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Serena Gossett,Joey Beasenburg,Rob Chubb
Staff was knowledge, sincere, and patient with me through the entire process. They worked with me on all aspects of purchasing a vehicle. Thank you!
910 tarheel1/15/2016 08:49:43 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Serena Gossett
Serena is the best! I would deal with her anytime. I will tell everybody to buy as long as she is there. what a great time
jrecomendes1/12/2016 03:21:46 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Isiah White,Cedric Toomer
I bought a truck back in August, and had a myriad of communications problems after I bought the truck (of course). I was promised that I would receive the spare key, which I never did. I tried every avenue of communications - I left voicemails, sent emails to the sales staff and finance, online chat - you name it. My title work also came in late, and I had the exact same problem getting in touch with the title department for 35 days after I bought the truck. They're real nice before you buy anything, but then, they disappear. There's another Dodge dealership in Charleston - take your business there.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Rick Hendrick Dodge Chrysler Jeep Ram : CHARLESTON, SC 29407-7821 Car Dealership, and Auto Financing - Autotrader