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Stokes Volkswagen

3491 Ashley Phosphate RdNorth Charleston, SC 29418
1-866-591-24361-866-591-2436
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Stokes Volkswagen in North Charleston holds the largest inventory of Brand NEW 2012 Volkswagen VW vehicles in the Low Country. Our product specialist are trained to be a ... Read more
Stokes Volkswagen in North Charleston holds the largest inventory of Brand NEW 2012 Volkswagen VW vehicles in the Low Country. Our product specialist are trained to be able to answer all your Volkswagen questions, help you find the vehicle that is right for you, and then ensure we find you the best rebates and financing available.

Why You Should Buy a Used Car From Us

From the sales team all the way up to the owner Stokes Volkswagen makes a promise to be the dealer that you can trust. Based out of North Charleston Stokes VW specialize ... Read more
From the sales team all the way up to the owner Stokes Volkswagen makes a promise to be the dealer that you can trust. Based out of North Charleston Stokes VW specializes in certified pre owened Volkswagen VW vehicles with factory warranties. With a network of 13 other stores we can always find the vehicle you want.

Languages Spoken

  • Español

Dealer Disclaimer

New Car Prices shown can not be combined with any other special offers. Prices do not include destination charges, dealer add-ons, tax, license, and does include $399.50 ... Read more
New Car Prices shown can not be combined with any other special offers. Prices do not include destination charges, dealer add-ons, tax, license, and does include $399.50 Administration Fees. Contact us for more information.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 131 
Jeremy4/29/2016 09:21:53 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:John Kerrigan
When purchasing my vehicle there was some shady action taken by this organization pertaining to someone who was "wanting to put a deposit" on the car and then miraculously disappeared. I questioned their values then but reluctantly bought the vehicle anyway. It was not until I was handed the keys to drive away that I was told there was only one key, that's $100+ they are going to cost me eventually. I was also offered the obnoxiously low amount of $300 for my working automobile that I drove for two hours to get there for a trade. Don't worry I drove it back two more hours and sold it for $1100 the other day and had multiple other reasonable offers even with all the problems it had with it, those weren't hidden by the way. When I bought a car from a "dealer" I expected to receive something fully operational and safe, at least for the first 30 days until my actions were undoubtedly the cause of any erroneous details to the vehicle. There was an air bubble in the front driver side tire that could have even been there prior to me buying the car and the way I have been treated I think it is safe to assume that it was. Due to the nature of how an air bubble in the sidewall of a tire is caused I could never prove anything either way. I decided to take the hit for that and mark it up to either me not doing a thorough enough inspection of the vehicle prior to purchase or that I actually hit a pothole and caused the issue. I feel like that is unlikely because why would I not avoid every little bump in the road in a car I am investing in for the near future right after I sign the papers to drive it away but that is neither here nor there. When I went to get the tire changed I was informed that there was an expansion in the lug nut cap making them impossible to remove without proper equipment. I went ahead and tried to put the socket that was supplied with the spare tire on every single nut after the tire company replaced them. Only about half would even fit. Had that air bubble turned into something else like a blow out and I somehow managed to not hurt myself, anyone else, or the car how would I have been able to change that tire? I would have then been stranded on the side of the road somewhere waiting on some tow truck, costing me even more money. All this to say that on a used car inspection they did not even touch a tire. If they did not inspect that what else did they not do? They claimed they did not touch them because the tires did not need to be rotated. They need to be rotated more than rotated to be honest. I emailed and phoned back and forth and after some bouncing around, getting treated like trash, and pretty much laughed at they said to send a receipt and they will cover half of the lug nuts and that is it. I regretfully accepted and emailed a receipt with a drawn out explanation of the occurrences only to receive no reply or attempt to reconcile. I really hope I never have to deal with this organization again their practices are sub par and questionable at best. Grand Total of assumed and actual cost that this dealer's actions and shady business practices will cost me is approximately $350 or could have been exponentially more had the tire blown out, and I have not even had the car for 30 days. 0 stars if possible would never recommend.
wandajww7/20/2015 03:50:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tumpie Beach
Honest, professional and genuine, I actually enjoyed the process at Stokes VW. Not pressure gave me time on several occasions to look and make sure what I wanted. Worked with me on the price. If everyone had a great experience like I did no one would hate buying a car.
heyitsbri4/15/2015 02:14:25 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ian
Do not go here. I made it very clear first thing that I was not ready to buy that day but wanted to get a feel for what was in my budget. After harassing me to buy the day of before I even got in the door, I was shown only one car and they wouldn't even tell me how much it was! None of their cars had even a starting price and the salesmen take 10 minutes to "look up the price" which really consists of fetching a financial employee to further harass you to buy immediately. Once again explaining I had just started shopping around I was told "good luck" and literally shown to the door. Similar experience at another Stokes dealer as well. Rude employees who don't listen to you, untrustworthy pricing, and an overall horrible experience.
Escottsc3/20/2015 10:53:22 AM
3.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeremy Fisher
Bought a 2008 jetta seemed nice lots of perks. The day i got it home it starts making a noise and couldnt figure out why. Talked to the salesperson Jeremy ( Very nice friendly). There car was sold as is, but ac wasnt working either. After researching others problems. I put a fuse in where one was missing. Which you think might be on a 175 point inspection. AC works after a while running not in idle. But noticed the AC fan isnt working. and their is a bulletin on it. Meaning the company knows its a known problem. Once i found what the problem was i called to see if we could this resolved but since it passed their inspection they wouldnt do anything. I may be able to fix the problem with a new radiator fan for $110 on ebay but no guarantee. If that dont work i will have to dump who knows how much into the vehicle so it doesnt over heat and blow up. I really just wanted to know for sure what the problem is. I dont mind putting in a little money but feels like inherited a problem. Sometimes its hard to catch everything when you are unfamiliar with a never owned brand. I came on lot looking for another vehicle and ended up getting a Volkswagon( Double what i was looking for) which i was hesitant as i have heard of little electrical and sensor issue like this. The Volkswagen's are nice , the Salesperson was helpful, Financing was a breeze. Just wish this could have been resolved to put my mind to rest.
michelle.g.kingsberry11/12/2014 04:59:56 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Archie Smalls
Got a new car from Stokes on 11-11-14. The staff was super nice and friendly. Came in w/ a trade in along w/ $800 down and left w/ a 2014 Passat. Archie Smalls is the best salesman ever! Thanks for everything Archie!!
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Stokes Volkswagen : North Charleston, SC 29418 Car Dealership, and Auto Financing - Autotrader