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Ravenel Ford

6340 Savannah HighwayRavenel, SC 29470
1-855-469-53381-855-469-5338
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Buying from us is easy! Our low overhead allows us to sell for less. We make it worth the drive to Ravenel by offering transparent, one price selling and never charging ... Read more
Buying from us is easy! Our low overhead allows us to sell for less. We make it worth the drive to Ravenel by offering transparent, one price selling and never charging closing or doc fees. New cars are only $98 over factory invoice plus custmers get applicable rebates. We are happy to custom order new cars. Used Cars have documented reconditioning, below market pricing and a no cost CARFAX report. No cost warranty on most vehicles. Learn more and shop now at www.ravenelford.com

Why You Should Buy a Used Car From Us

Check out ravenelford.com for the best info including the documented repair work we completed on this vehicle. Most of our used cars come with a no cost warranty and we ... Read more
Check out ravenelford.com for the best info including the documented repair work we completed on this vehicle. Most of our used cars come with a no cost warranty and we never charge closing costs or doc fees.

Languages Spoken

  • Español

Dealer Disclaimer

We do our professional best to accurately represent all vehicles listed but mistakes can happen. Buyers are responsible for verifying all descriptive information, photos ... Read more
We do our professional best to accurately represent all vehicles listed but mistakes can happen. Buyers are responsible for verifying all descriptive information, photos and mechanical condition before delivery. Taking delivery will be considered accepting the vehicle as is, regardless of posted information. Please ask about warranty coverage. Posted prices do not include tax, tag, and title. Rebates were believed to be accurate when posted but are subject to change without notice.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 36 
ddsmith149/30/2014 07:21:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dale
Facility is very clean. Buying experience was very easy. All the staff we encounter were very friendly and polite. Our salesman (Dale) was very knowledgeable and helpful in making our decision. Dale doesn't stop with his assistance after he makes the sale. He continues to ensure you are happy with your vehicle. We bought a truck to tow a camper. He went out of his way to ensure the truck we picked out was capable of towing the weight of the camper we plan on towing. I would recommend this small town dealership to anyone looking for a new or used vehicle.
uscgreel2/17/2014 03:23:38 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ted Blankenship
My recent experience with Ravenel Ford. I went and test drove a Nissan Titan they had for sale in the used lot. It was a nice vehicle for the price, during the test drive the TPMS light came on, when I returned I informed them, and they took it to service and made the light go out. I then went back 3 times to negotiate the asking price, well they would not negotiate with my trade or the asking price. I was dealing with salesman Ted Blankenship. I sold my car out right, and I eventually came to their terms and agreed to pay the asking price. During the agreement they informed me I would have to pay sales tax, I informed them that I am active duty military and would be registering the truck in my state of residency, and my state does not require me to pay sales tax. After telling Ted this, he completely disagreed and would not listen to my explanation. I was then transferred to the General Manager, I informed him of my situation and we argued on the phone for 30 minutes about the matter. He stated that since the truck had an open bed, I was not exempt, I asked where I could find this law, and he said he didn’t know, and that was their rule. I emailed the SCDMV for there response and this was the first time they had ever heard of that, so it was going to have to go up to the Law Analyst for SC legislature. And made numerous phone calls to confirm I was exempt. Well I really needed a vehicle, and decided I would just go ahead and pay them the $300 sales tax fee. When I went to pick up my new to me truck it was filthy, ¼ tank of gas, only 1 ignition key, and the TPMS light was on again. When I asked Ted about these things, he said he would not fill up the truck with gas, it was as clean as they could do, and they only had 1 key for it and no key fobs. They took the truck back to service again for the TMPS, and the service tech explained to me, they had to buy a new sensor and Nissan needed to calibrate it, and that’s why the light was on, so I asked how they cleared the light before, and they said they didn’t know. I left the dealership and had to go directly across the street to fill it up with gas, when I got home I had to spend the rest of the night cleaning the truck. After a day I noticed the rear backup sonar did not work any more, the cruise control did not work, and after taking the truck to Nissan, 3 out of the 4 TPMS sensors where bad (how did they get the light to turn off at the dealership when first asked?) I understand it was a used truck, but fill it up and clean it… After my deposit was made, they called and said they discovered I would not have to pay the sales tax, No apology for me wasting all my time emailing SCDMV and making numerous phone calls, to prove I was correct. Not only was my salesman extremely rude but so was the general manager, I was at awe at the amount they didn’t care about the customer. I made a phone call again to the general manager after receiving a email wanting feedback from me, I informed him of everything I listed in this review, and he informed me my expectations were to high. I asked if there was anything there dealership wanted to do to make me a happy customer, the short answer was no! I would never recommend anyone to purchase a vehicle thru this dealership, and I am really confused on how this dealership has high reviews, maybe I was just the bad apple, but I had such a terrible experience I thought I needed to share with others.
Ravenel Ford responded to this review
4/01/2014
We are very sorry and disappointed that this customer did not enjoy purchasing his vehicle from us. Our one low price policy is intended to make the sales process easy but we know some customers do not feel they are getting a good deal unless they get a discount. This customer made three trips to look at this truck and ultimately decided it was the best value in the market. On the sales tax issue, South Carolina does not have a military sales tax exemption for trucks. This customer was so convinced he was not required to pay sales tax that we eventually agreed to take the loss on the sales tax amount. As for the issues with the vehicle, we prefer to sell new or reconditioned used cars that we can provide a warranty on. We understand that for many customers price is the main issue so rather than send our older cars to auction, we sell the nicer ones at extra low prices. To set clear expectations, we mark our older cars with big red stickers that warn customers of uncompleted service and maintenance items, mechanical and cosmetic defects and not to buy the car if they would be unhappy with a breakdown, even if it happened on the way home from the dealership. Customers sign multiple documents acknowledging they understand the terms of sale and more than one employee discusses the risks face to face. This truck had well over 200,000 miles on it, was sold “as is”. We are confident that this customer knew it had problems and that for the price he bought it for we would not offer any additional concessions. We were surprised when he called to ask us to make repairs to the vehicle and give him a tank of gas in exchange for him not writing a negative review of our dealership. While we truly want to make our customers happy, our sense of integrity did not allow us to make this deal. We believe in the review system and encourage honest constructive criticism to help us improve. We do not believe in buying reviews.
ladabur5/30/2013 01:36:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ted Blankenship,Curtis Bellegante
My car purchase experience was truly excellent. Ted was very informative, but without any pressure. He allowed my wife and I to test drive the Focus we were interested in without him being with us, and didn't press us for an answer that day. The pricing was clearly explained, and very competitive. There was no need to haggle or "negotiate". I would recommend him, and the dealership, to anyone.
raglandagency5/28/2013 05:26:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ted Blankenship
This was bar none the best experience that I have ever had on the purchase of a new vehicle. I spent several weeks reviewing websites in the local area and visiting local dealers. I had my heart set on a vehicle at another dealership. The customer service there was terrible. It was almost like I was bothering them for information, correspondence and their time. I left upset knowing I had a check in my pocket for the total cost of the vehicle. No financing needed. I came into Ravenel Ford thinking here I go again. Ted met me, allowed me private time to look around, confer with my husband and make a decision. I still had my heart set on the one at the other dealership. I walked around and took quite awhile deciding. I was never pressured in anyway. The prices were the same on both. In the end I went with the dealership and the salesman that was caring, informative and understood this was a huge purchase and decision from the beginning. I know I made the right decision and I love my new Ford F150 King Ranch with all the bells and whistles. Ted Blankenship is now a lifetime friend and Ravenel Ford will be recommended to all my family, friends and clients. Lynn Ragland Ragland Insurance Agency, LLC Summerville, SC 29483
HarveBecker4/09/2013 08:20:33 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joyce
This is the second vehicle I purchased from this dealership in the past year. Every contact I had both times was positive. Everyone was professional, friendly, courteous and helpfull. The vehicle buying experience was enjoyable. I have recommended this dealership to my friends and co-workers. When I am in the market for a vehicle in the future, I will only buy from Ravenel Ford.
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