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Nalley BMW of Decatur

1606 Church StDecatur, GA 30033-5905
1-866-243-11461-866-243-1146
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BM ... Read more
Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BMW Certified Pre Owned Vehicles. Nalley has been voted one of Atlanta's Ten Best Places to Work two years in a row by the Atlanta Business Chronicle - to you that means employees that love their work and care about you!! Come by and see our new home and we'll become your BMW Intown Choice!!

Why You Should Buy a Used Car From Us

Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BM ... Read more
Nalley BMW in Decatur is the ONLY factory authorized BMW dealership inside I-285. Close to Downtown and Buckhead, we offer convenience, service and a wide selection of BMW Certified Pre Owned Vehicles. Nalley has been voted one of Atlanta's Ten Best Places to Work two years in a row by the Atlanta Business Chronicle - to you that means employees that love their work and care about you!! Come by and see our new home and we'll become your BMW Intown Choice!!

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 50 
Sonia20155/25/2015 06:49:24 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Willie James
Sales rep was simply wonderful! Bria was accommodating, eager but not overbearing. Rohan in the finance dept;however, never acknowledged my many requests to finish by 3:00 pm. He insisted on pitching the "extras" . . .one by one! So annoying! Suggestion: When customer is in a rush, summarize and follow up by phone!
tdaniels175/19/2015 06:37:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Audley Spence
Had an appt & arrived about 30min early, so i had a bit of a wait. The employee serving coffee at the bar made it a pleasant one =) Question: This is my first car with a payment, and thus was my first experience at a dealership. I've heard that some dealerships wash/vacuum your car after any service. Is this true?!?! ;-)
SNK5/09/2015 03:12:04 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sherry Nelson
Very personable, with an excellent memory of past service items. Also seeks to be cost-efficient. Sherry also training a new service rep, which indicates that she is viewed as an expert.
Shaina5/08/2015 06:36:38 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Erron Hudson
I have been going to Nalley BMW for a little over a year to get my car serviced. Erron is my service advisor and he always provides the best customer service and gets my car serviced in a timely fashion. He is knowledgeable about the car and what services will keep my car driving at peak performance. Request Erron! He's the best! Also, the snacks are an added benefit!
TJG5/07/2015 03:17:25 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rick Ruggiero
Service Department is the worst! Service agents Rick and Sherry are a nightmare to work with. No return calls and always passing the buck to each other. If you are assigned to either please request someone new. Complaining on them is just as worst. Getting a hold of their manager Renee is like catching Santa "never going to happen". You are giving numbers to GM's and Manager to not get a call back or for them to sneak a call in getting your vm as they are leaving for the day. You will get this number 404-994-4329 which is a black hole. I have bought two BMW's 3 series and 5 series and this the thinks I get. I have witness 1st hand Sherry ignore my calls not seeing me looking at her two doors down as she play's angry birds. Rick being disrespectful to my wife for calling to get an update to me showing up to the dealership and him saying it had to be another Rick. Service department is a Joke. When the GM Daniel Bellemare was there this would've never happen. Will be taking my vehicle to another location if going forward for service. All the true customer service at this location is on the Sales side of the business. Highlight of service department is the lady who gives water, donuts and coffee at least with her you know what to expect.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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