• Sign in
  • |
  • Sign up

Nalley Kia

7849 Mall PkwyLithonia, GA 30038
1-855-447-37141-855-447-3714

Services and Amenities

  • Factory Authorized Service Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Nalley Kia in Lithonia, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the ... Read more
Nalley Kia in Lithonia, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Why You Should Buy a Used Car From Us

Nalley Kia in Lithonia, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the ... Read more
Nalley Kia in Lithonia, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please ve ... Read more
* While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Nalley Kia.
Your Search
All Cars Clear all
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
  • Alternative
  • Diesel
  • Electric
  • Hybrid
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 10
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 49 
NalleyKiaSucks4/04/2016 11:02:23 AM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Chad Dalton
On 3 separate visits, I've had 3 separate incidents at this 1 location. 1 visit, the technician had broken the window guard on my vehicle and instead of telling me, they prolonged my visit in an attempt to try to find one and replace it w/o my knowledge but because they no longer made the ones on my vehicle, they finally had to tell me and explain what happened and they replaced them w/some that were nowhere near the same. They were a lot smaller/shorter than the ones that were previously on my vehicle and really didn't serve the purpose. Yeah, they were designed for my make and model but defeated the purpose. The sunlight shines in my vehicle. 2 other visits entails me coming in for the purchas 4 new tires (spending over $500) and brake service (spending over $200) and BOTH times, mysteriously, the center wheel caps were missing. The 1st time, their excuse was that the tabs on the center wheel caps are very thin and they fall off. Really? I've had my vehicle for over 9 years and have replaced my tires every 1 1/2 - 2 years and my brakes & rotors as needed, and have NEVER had a service provider lose a center wheel cap. It was a bunch of "BS" but I purchased another 1 the 1st time and the 2nd time I get the same story and finally the Service Mgr Chad said they would replace it and it'll be in the next week. I've been calling and strangely enough, he's never available nor is the Gen. Mgr. Have left messages for a return call but phone calls have gone ignored. While receiving service, the staff were polite and courteous. Don't get me wrong but the follow up and taking responsibility for something that they did wrong is not good customer service. I only started going to Nalley Kia because I moved closer to that location. I've decided to return to the location to where I purchased my vehicle and was having my car serviced, Southlake Kia. I can no longer deal with a company that takes their customers complaints as a joke.
Nalley Kia responded to this review
4/05/2016
Thank you for taking the time to leave your review. I apologize for any inconvenience you experienced on our behalf while visiting our service department or miscommunication you experienced with our customer service. I would like to discuss these issues with you in further detail, if you would contact me at 678-374-3820 at your convenience. David Brown, General Manager
Tbryant0333/11/2016 10:35:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Breedlove
My salesman was John..sorry but I don't know his last name....He is very friendly and always makes me feel so welcome when i come..along with the other staff as well...Reggie was supposed to be my original salesman..But he wasn't able to because he was providing great customer service to another client..Thats How john came about... John is very professional and knowledgable...I am so happy that he ended up being my salesman...It was meant..thats all i can say..I love the friendship with my salesman and dealership....Most of all..I love my car..I bought a 2015 Kia Optima Ex ..love it..I already picked out my next 2 cars..laugh out loud.....Thank you and keep up the great work...
Nalley Kia responded to this review
3/23/2016
Thanks for sharing! Providing top notch service is our number 1 priority so I am thrilled to hear that was the case for your visit. We appreciate your business and look forward to working with you again soon. David Brown, General Manager
Kayla3/03/2016 04:36:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Booker
I gave this rating because the sales rep, Marcus Booker was extremely professional and polite. He made me feel very comfortable and he went above and beyond to honor all of my requests. I was very pleased and satisfied with my purchase. The entire staff was very helpful and polite. The place had a warm friendly atmosphere.
Nalley Kia responded to this review
3/09/2016
Hello Kayla and thank you for taking the time to review Nalley Kia. I appreciate your business and look forward to working with you again soon. David Brown, General Manager
Wsloan12/15/2015 05:18:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Brown,Reggie Taylor
This was our first time buying a car from Nally Kia. The sales person we were introduced to was Reggie Taylor. Reggie made our first time buying very relaxed. He answered all our questions. He was quite professional. We would highly recommend all our family and friends to purchase at this dealership.
Wsloan12/15/2015 05:18:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Brown,Reggie Taylor
Mr. Dave Browns greeting was so warm and welcoming. He took all the hesitation away that we had in purchasing a new car. He is truly a great manager. David, thank you.
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Nalley Kia : Lithonia, GA 30038 Car Dealership, and Auto Financing - Autotrader