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Five Star Ford Stone Mountain

3800 HIGHWAY 78SNELLVILLE, GA 30039
1-877-705-52151-877-705-5215
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car deal ... Read more
Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Family owned since 1985 w/ 12 dealerships throughout GA, TN, & SC. We look forward to serving you!

Why You Should Buy a Used Car From Us

Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car deal ... Read more
Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Family owned since 1985 w/ 12 dealerships throughout GA, TN, & SC. We look forward to serving you.

Dealer Disclaimer

All vehicles plus tax, tag, title, dealer doc fee & WRA with approved credit. Advertised prices include all applicable manufacturer rebates & incentives which the dealer ... Read more
All vehicles plus tax, tag, title, dealer doc fee & WRA with approved credit. Advertised prices include all applicable manufacturer rebates & incentives which the dealer retains. Cannot be combined with any other offers. Dealer not responsible for typographical errors or omissions. Mileage shown is current as of publication date.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.3
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 9 
music4dayz4/24/2015 11:21:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew Ferguson
On Jan 1. I started my New Year Car hunting / Left Dealership with a Great Mustang .'Words can't Explain how good I Felt That Day Thanks Drew You Nailed It! Let me do my job was what he Said' I didn't even drive the Car I Felt like this was not going to happen. Drew and the guys in the Finance/Sales dept were very efficient with Duties and found the Perfect rate for me . I feel blessed thanks Again . Darnell Anderson Ford Customer for Life!
Five Star Ford Stone Mountain responded to this review
5/05/2015
Thank you for your review, Darnell! We're delighted that Drew was able to work with you to put you into your new Mustang, and it's great that he and the rest of our team have earned your confidence and loyalty. Please let us know if we can do anything else for you in the future, and congratulations on your new car!
mlew094/01/2015 10:51:47 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Miello
Last week i bought a 2015 Ford Fiesta Hatchback. I looked online at around 10 different dealerships, and came into Five Star to meet with the sales team and see if they could find the exact vehicle i wanted. The sales team was all nice, not at all dismissive when they realized i already was being helped. The call center they use is a bit slow though, they called 3x in 24 hours, and had no idea someone had already called me. They even called once AFTER i bought my car, and i had to tell them i had already purchased and to stop calling me. I worked with Nick Miello, and he was able to locate the exact trim, body style, and color i wanted, and had it brought to the store. I felt like i got a really fair price, especially for buying new. Plus, the store provided an extra $500 in rebates, AND helped me find financing for lower than my credit union was offering. It took a few days for the car to come in, but they did a full detail and gave me a full tank of gas when i came to pick it up, which was unexpected and nice! The only thing that bummed me out a little is that the car was driven over 300 miles to the store, instead of shipped. In the long run it doesn't matter, i was just under the impression until i picked it up that it was being shipped, not driven by someone from a different state. Like i said though, that is minor. Overall, i am happy with my purchase, and would make this store my first stop should i be in the market for a new car, and would recommend anyone looking for a Ford to check these guys out.
Five Star Ford Stone Mountain responded to this review
4/10/2015
Thank you for sharing your feedback with us! We're glad to hear that you are satisfied overall with your experience working with Nick. Putting you in the perfect car for your needs at a great price is our passion, and we're happy that we were able to achieve it with you. We will forward your comments to the appropriate individuals so that we can continue delivering "five star" service to our customers in the future. Thank you for your recommendation, and we hope you are enjoying your new Fiesta! Please let us know if we can do anything else for you in the future!
aalqattan3/23/2015 08:23:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Melillo
I talked to Nick Melillo about the 2015 Mustang and he was so helpful and i had the best deal with him, i recommend this dealership to you!! Nice buy and a great deal, also it toke me just 30 minutes to do all the papers and Nick made it so easy and comfortable!!
Five Star Ford Stone Mountain responded to this review
3/27/2015
Thanks for your great feedback! We're happy to read that you enjoyed working with Nick during your visit. It's great that he was able to put you quickly into the right car at the right price for your needs, and that he made your experience pleasant. Thanks for your recommendation! Please let us know if we can do anything else for you in the future, and in the meantime, enjoy your new Mustang!
Chaos2/09/2015 01:29:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Monica
car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some other dealers
Five Star Ford Stone Mountain responded to this review
2/12/2015
Thanks for writing about your great experience! At Five Star Ford of Stone Mountain, we aim for 100% customer satisfaction at every stage of your car purchase, and we want every customer to feel fully informed while making a big decision. We're delighted to know that we achieved that for you. We hope you are enjoying your new car, and look forward to working with you in the future! Thanks again for your feedback!
rg276101/14/2015 02:52:09 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sharky
The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they try to sneak in. Also, get your own financing before walking in, they will mark that up too. Keep an eye on these high pressure guys or better yet, go somewhere else. I walked out.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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