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Five Star Ford Stone Mountain

3800 HIGHWAY 78SNELLVILLE, GA 30039
1-877-705-52151-877-705-5215
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car deal ... Read more
Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Family owned since 1985 w/ 12 dealerships throughout GA, TN, & SC. We look forward to serving you!

Why You Should Buy a Used Car From Us

Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car deal ... Read more
Five Star Ford Stone Mountain in Snellville, GA treats the needs of each individual customer with paramount concern. We know you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Family owned since 1985 w/ 12 dealerships throughout GA, TN, & SC. We look forward to serving you.

Dealer Disclaimer

All vehicles plus tax, tag, title, dealer doc fee & WRA with approved credit. Advertised prices include all applicable manufacturer rebates & incentives which the dealer ... Read more
All vehicles plus tax, tag, title, dealer doc fee & WRA with approved credit. Advertised prices include all applicable manufacturer rebates & incentives which the dealer retains. Cannot be combined with any other offers. Dealer not responsible for typographical errors or omissions. Mileage shown is current as of publication date.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.0
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 6 
Chaos2/09/2015 01:29:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Monica
car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some other dealers
Five Star Ford Stone Mountain responded to this review
2/12/2015
Thanks for writing about your great experience! At Five Star Ford of Stone Mountain, we aim for 100% customer satisfaction at every stage of your car purchase, and we want every customer to feel fully informed while making a big decision. We're delighted to know that we achieved that for you. We hope you are enjoying your new car, and look forward to working with you in the future! Thanks again for your feedback!
rg276101/14/2015 02:52:09 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sharky
The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they try to sneak in. Also, get your own financing before walking in, they will mark that up too. Keep an eye on these high pressure guys or better yet, go somewhere else. I walked out.
aiurco11/14/2014 05:10:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew Ferguson
Drew was so awesome and easy to deal with while looking for a car to buy! I will recommend him to anyone looking to buy a car at Five Star Ford!
Five Star Ford Stone Mountain responded to this review
11/19/2014
Thank you for writing about your great experience! At Five Star Ford of Stone Mountain, we want every customer to feel total satisfaction with their experience at our dealership. We're thrilled to know that Drew was able to help with that during your visit. Thank you for your kind words. We hope you are enjoying your new car, and we look forward to seeing you in the future!
huff6754/01/2014 07:54:34 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Shalisa
Great experience from walking in to walking out with my used escape. Was pre-approved before I went in with a bank with high interest, they found me a better deal with their financing(thanks). Was treated with dignity and respect throughout the whole process and got my payments down to what I could afford, Thanks to everyone for a great deal and for every ones hard work. Mr. Pope should be proud of his employees.
RGHGA1/15/2014 03:17:12 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Seaman
Richard was excellent. He walked us through the entire process and went above and beyond our expectations in factory ordering the exact model and options we wanted. He was patient and answered every single question we had. His follow-up during the weeks we waited for deliver were outstanding. Larry, the manager, was also helpful and engaged with the process from the beginning. During the delivery Richard went over everything clearly and even went out to the vehicle with us to give us a "tour" of the vehicle. They made the whole process easy and enjoyable!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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