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Billy Howell Ford Lincoln

1805 Atlanta HwyCumming, GA 30040
1-844-267-74301-844-267-7430
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service.

Why You Should Buy a Used Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service. TOYS FOR TOTS DROP OFF CENTER!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 223 
Suzanne N.8/24/2016 11:22:09 AM
4.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff
All of my concerns were addressed in a professional and friendly manner. The service person I dealt with was absolutely wonderful (Jeff). I would recommend him and this service center anytime. Since this was my first visit to this service center, I was nervous but now I am, and will be in the future, a confident client. Jeff was wonderful in keeping me informed and was able to answer all my questions and concerns. The cost was high but I do feel as though I got professional service. I did have multiple services and repairs done on my vehicle, which is why I ended up spending almost $2000, but my car is back in shape and running good again.
tjtbrown28/23/2016 08:49:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch
I have never purchased or financed a vehicle through a dealership before and they made it so easy and answered all of my questions. Randy has continued to follow up with me to inquire whether I liked the vehicle and if I had any questions. Even after your purchase, Randy is still my contact for service on my vehicle and always will be. He truly strives for his customers to be happy. I am extremely impressed with their team there and CUSTOMER SERVICE IS TOP NOTCH. Ask for Randy for Sure; You will not regret it.
Queen14118/20/2016 09:12:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bruce Castleberry,Gary LaDue
I have purchased many vehicles over the years in my life. But all the people at Billy Howell Ford Lincoln go out of their way to make you feel welcome and part of their family. They take their time to explain every little detail, they're not pushy, no fake sales tactics, I have at least four people offer me waters every five minutes . All the managers there were very helpful in this process also. I will do everything in my power to tell All my friends ,neighbors and coworkers where they should purchase their vehicles if they want the best experience. Simply the best
mjltruckguy8/10/2016 07:46:10 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bruce Castleberry
Bruce made it easy to pick our newest Billy Howell Ford vehicle! The buying process was smooth and we can't wait to pick up our new truck. We have enjoyed our vehicles, the service department and even the collision department when someone else tapped the bumper. Always easy, always friendly and a great place to find your new car or truck.
Chris B.8/06/2016 10:38:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch
I really appreciated that Randy, my salesman, listened to what I was looking for and showed me vehicles matching exactly what I wanted. At no time during my visit did I feel pressured into anything, and very much enjoyed my experience with Billy Howell Ford.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Billy Howell Ford Lincoln : Cumming, GA 30040 Car Dealership, and Auto Financing - Autotrader