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Billy Howell Ford Lincoln

1805 Atlanta HwyCumming, GA 30040
1-844-267-74301-844-267-7430
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service.

Why You Should Buy a Used Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service. TOYS FOR TOTS DROP OFF CENTER!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 217 
Eastaboga277/09/2016 09:01:50 PM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nobody
I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went inside the showroom to look inside a Fusion and begin discussions with a salesperson. There were no Fusion's in the showroom (multiple Mustangs though). There was no receptionist to greet me. There were a few salespeople working with customers in various cubicles. No one came to assist me. I thought I'd hang out a little and looked at the various displays in the showroom. Still nobody came. After a while, I went back on the lot hoping that someone would come assist me. Nobody. I finally left since I couldn't get anybody to help. I actually looked at these reviews prior to going to BH. My home splits the distance between this Ford dealership and another but I've never been to BH. It took me longer than expected to get to the dealership due to construction on NB 400, so getting no help when I got there was even more disappointing. Like I said, this was my first dealership to visit in my new search for a new car. I'll have to really think twice about going back. Very disappointing. At least I can say that I wasn't pressured by the salesperson.
Billy Howell Ford Lincoln responded to this review
7/13/2016
"I can't tell you how sorry I am for your experience. There is absolutely NO excuse for this. I will be glad to have a salesman meet you at your house with any car that you would like to look at. We pride ourselves on customer service and I apologize for letting you down. I am currently out of town, but feel free to contact me on my cell phone at ***-***-****. My email address is bhowell@howellford.com. Bill Howell Dealer "
Dan & Sharon M.6/30/2016 12:35:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Hayward
Randy Mankovitch & Dan Hayward are just wonderful people to work with! They made our buying experience simple, quick and effortless. Friends suggested we go see Randy when we were shopping for a Ford Explorer Sport a month or so ago. We did and all I can say is "totally professional"! We were happy to go back last Saturday and close a deal on a Ford F-150 Pickup as well. These guys are just great to work with and keep it so simple! I would recommend Randy & Dan to anybody, anytime, anywhere.
nikschabert6/29/2016 06:00:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard
Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car!
Billy Howell Ford Lincoln responded to this review
6/30/2016
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Randy. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Fordfamily6/28/2016 10:38:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch,Tom McKnight,Doug Bollinger
My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several senerios for us and we alked out of there an hour after closing time with out 6th and 7th car purchased from billy howel ford. What a first class team, never a pressure sale, truly work hard to make things work within your budget. Bill howel even took the tome to Pop in and thank us for our buisness
Billy Howell Ford Lincoln responded to this review
6/30/2016
Billy Howell Ford Lincoln thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best Regards, Brenda Howell | bhowelllaye@howellford.com
cphillips40156/17/2016 07:00:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch,Dudley Bentle,Brenda McClain
Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car I love, thanks Randy! I also have a loan I am very happy living with, thanks Dudley! Everyone there treats you so good, I will always look to these guys first!
Billy Howell Ford Lincoln responded to this review
6/20/2016
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Randy and Dudley. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com
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Billy Howell Ford Lincoln : Cumming, GA 30040 Car Dealership, and Auto Financing - Autotrader