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Billy Howell Ford Lincoln

1805 Atlanta HwyCumming, GA 30040
1-844-267-74301-844-267-7430
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service.

Why You Should Buy a Used Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service. TOYS FOR TOTS DROP OFF CENTER!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 210 
Mark Handy4/13/2016 02:36:44 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch,Brenda McClain
I went to another dealer to see if they could locate the truck I wanted. anbd after 4 days they had nothing. When I called they said the salesperson had left and the new one assigned did not contact me so I wnert to an onlivne car search and put in what I wanted. Randy Mankovitch called the next morning for some details and within 20 minutes claled back with teh truck I was looking for and which I purchased. Overall the transaciton was painless and hassle free and Randy worked with me on price and got teh deal done. I would very highly recommend this dealership and Randy as this was not the usual car buying nightmare I have gotten in the past with high pressure and the constant let me ask my manager nonsense. It was a very professional sales experience, delivery, financing adn every aspect was clean, straightforward and hassle free.
hunt12343/23/2016 07:25:34 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch,Tom McKnight
Stopped by the dealership on a Sunday afternoon and spoke with Randy Mankovitch. He was very helpful as well as the manager, Tom McKnight. By the end of the following day, we had a deal worked out. Upon my arrival on Tuesday afternoon, all my paper work was in order and ready for me to execute without having to wait. Mr. Howell even stopped by and thanked me personally for doing business with them. As a owner of a company myself, that speaks out to the personal touch of customer service.
Billy Howell Ford Lincoln responded to this review
3/24/2016
Thank you for taking the time to write about your experience with us, Hunt! At Billy Howell Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Randy and Tom were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best Regards, Brenda Howell | bhowelllaye@howellford.com
DisgruntledMike3/10/2016 08:21:35 PM
4.5
Overall Rating
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rey Saenz
I have spoken with the owner and am very impressed with his concern for his customers and his commitment to making them happy. I will do business again.
Billy Howell Ford Lincoln responded to this review
3/14/2016
Mike, thank you for taking the time to write this fantastic review! We work very hard to ensure each of our customers is 100% satisfied with the sales experience. I am pleased to hear that we were able to impress you and earn your repeat business. Be sure to take advantage of our exclusive specials by visiting us on Facebook. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Mbsoderlund2/29/2016 09:33:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rey Saenz
My husband test drove a car at this dealership on 2/25/16 with Ray as the salesperson. On 2/27, he test drove a different vehicle. We decided on the Ford for durability, the way it drove and looks. Ray was busy with another customer so Randy stepped in to help. He was personable and helpful. It was the easiest car purchase we have EVER made. Randy wasn't pushy at all. He told us about options we could purchase if we wanted but was not hard selling us. We left feeling like we had gotten a good deal. Randy sat in the car with us and explained all the different features our new car had. I would highly recommend Randy and Ray. They were both helpful in this purchase in different ways.
Billy Howell Ford Lincoln responded to this review
4/08/2016
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Randy and Rey were there to provide you with such exceptional and helpful service! Thank you again and congratulations on your new Ford. Be sure to like us on Facebook to catch great service specials! Best Regards, Brenda Howell | bhowelllaye@howellford.com
kcjr19601/11/2016 03:31:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch
A friend of mine referred me to Randy Mankovitch and now I know why. Very professional and curtious during my whole visit. I've bought quite a few cars and trucks over the years and I honestly dread having to deal with pushy, high pressure salesmen. But I have to say this was by far the easiest non-pressure purchase I have ever experienced. I have Randy to thank for being the right choice. I'd highly recommend him to anyone in the market for a new vehicle. Thanks Randy. KC
Billy Howell Ford Lincoln responded to this review
1/15/2016
Thank you for your feedback, KC! Randy is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We’ll be sure to pass your thanks on to him. We look forward to seeing you again and hope that you enjoy your purchase! Best Regards, Brenda Howell | bhowelllaye@howellford.com
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Billy Howell Ford Lincoln : Cumming, GA 30040 Car Dealership, and Auto Financing - Autotrader