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Billy Howell Ford Lincoln

1805 Atlanta HwyCumming, GA 30040
1-888-730-48441-888-730-4844
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service.

Why You Should Buy a Used Car From Us

Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high ... Read more
Family Owned and Operated for Over 35 Years! In September 1977 Billy Howell Ford Lincoln Mercury and Featherlite Trailers was built on the principles of providing a high level of genuine caring and personal service. We consistently provide all customers with their ultimate expectation; a positive and memorable experience and exceptional customer service. TOYS FOR TOTS DROP OFF CENTER!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 149 
likinglincoln7/07/2015 11:15:09 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Rainwater,Tom Longerbeam
The friendly and attentive service I received has to be mentioned. I'm a new customer but Tom welcomed me as a regular. He was proactive in checking for recalls and having them done without me having to make the request. I appreciated that. The overall environment is comfortable and filled with friendly faces. I will continue to bring my car to this location although another is 20 minutes closer to my home and work.
stanglover4life7/04/2015 07:55:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Mankovitch,Dudley Bentle
My husband and I recently bought our second Mustang GT from this dealership. Our experience buying the first car was awesome in every way imaginable. There was no pressure and the entire staff was friendly and professional. For two years, we brought our first Mustang back for service, and the entire staff remained consistent in kindness and professionalism. Also, Randy Mankovitch was so great to work with the first time around that we had no doubt that he was absolutely the salesperson we wanted to go to for the second purchase. He was easy to work with, very informative about the vehicle, and just a super guy.
Billy Howell Ford Lincoln responded to this review
7/06/2015
Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Billy Howell Ford Lincoln. We can’t wait to see you for your next servicing appointment. Take care and have a great day. Best Regards, Brenda Howell | bhowelllaye@howellford.com
sbartelski7/01/2015 10:12:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Longerbeam
Clear and honest diagnosis, quick and efficient repair, exactly what I would expect from a top class service department of a car dealership. Will defintely go back
Billy Howell Ford Lincoln responded to this review
7/02/2015
Sbartelski, Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Elinor7/01/2015 12:26:33 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brenda McClain, Dudley Bentle
We arrived at the dealership at 10;00 AM and rode out at 2:30 PM. with a new Ford Fusion. The car was fully serviced and all paper work completed. Brenda McCain and Dudley Bentle did a great job.
Billy Howell Ford Lincoln responded to this review
7/02/2015
Hi Elinor, Thanks for your awesome review and congratulations on the new Ford Fusion. If you have any automotive needs in the future, please let us know. Best Regards, Brenda Howell | bhowelllaye@howellford.com
brianbartlett1387/01/2015 10:26:34 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Kelly
I've been going to Mike Kelly for several years now. I have always had a very good experience having him as my service advisor.
Billy Howell Ford Lincoln responded to this review
7/02/2015
Brian, thank you for the awesome feedback! Mike is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and we always look forward to working with you again in the future! Best Regards, Brenda Howell | bhowelllaye@howellford.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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