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Nalley Infiniti-Marietta

2020 Cobb Parkway SMarietta, GA 30060-6546
1-888-597-75251-888-597-7525
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Are you looking to buy or lease your new 2008 Infiniti G35 in the Atlanta area? Well, look no further than Nalley Infiniti. We're conveniently located just West of Inters ... Read more
Are you looking to buy or lease your new 2008 Infiniti G35 in the Atlanta area? Well, look no further than Nalley Infiniti. We're conveniently located just West of Interstate 75 on Cobb Parkway in Marietta and our customers travel from all over the Gwinnett County - Forsyth County - Cobb County area for exceptional customer service and a great price on their new or used Infiniti Coupe, Sedan or SUV. Nalley Infiniti of Marietta is proud to be the premiere Infiniti dealer in the Atlanta area!

Why You Should Buy a Used Car From Us

HOW WE DO BUSINESS "Our success can only be measured by Customer Loyalty. We must earn this loyalty by Delivering the Highest Quality Products and Services consistently a ... Read more
HOW WE DO BUSINESS "Our success can only be measured by Customer Loyalty. We must earn this loyalty by Delivering the Highest Quality Products and Services consistently and with CUSTOMER PERCEIVED PROFESSIONALISM!

Languages Spoken

  • Español

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 79 
dglennwilliams12/13/2014 01:36:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Ohman
Have driven Nissan's for 25 years and finally elevated to Nissan's luxury Infiniti brand. Level of service certainly takes an entire new meaning with Infiniti. Everyone was extremely friendly, and since the QX70 was a year old and I didn't know the history of the car, Adam looked up the history so that we could better understand what needed to be done and what didn't need to be done. Just an overall excellent experience.
Nalley Infiniti of Marietta responded to this review
12/15/2014
I am glad to hear that we met your expectations at your recent visit. I am so pleased to hear Adam took such wonderful care of you! Enjoy your new QX70! Thank you, Todd Dickson General Manager
mbpatil912/05/2014 11:42:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Charley
Excellent Customer service ..Very Honest and most important very very transparent.I bought a 2013 BMW X5 Xdrive 35I , i was a pretty expensive car, we were really worried and believe me they made the whole process look so easy. I am from Chicago and we finalized the deal over phone. Greg was very helpful , honest and very responsive. I took the risk and flew to atlanta and was surprised to the see the vehicle was much much better than what I had thought of. The whole financing process was very easy and i was out in less than 2 hours. It was really worth taking the risk and I credit all this to one person, that's Greg. I highly recommend this dealership and particularly Greg. He gets into customers shoes and thinks. He really never does pressure tactics. He gives you honest opinions. Even when I was there at the dealership the whole atmosphere was very friendly. I also would like to thank Greg's manager, Sorry i forgot the name for his gesture in coming and talking to me and inquiring about the purchase. Thanks a lot guys, going forward whenever i think of buying a car it will be with you people.
Nalley Infiniti of Marietta responded to this review
12/08/2014
It is our pleasure to provide you the kind of service you wrote about. Please continue to trust us with your concerns. We look forward to working with you again. Best, Todd Dickson General Manager
mdlank11/25/2014 09:32:27 AM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Evan Klein,Jeff Davenport
When I was test driving my Infiniti G-37 I noticed a couple of things that needed to be fixed before I finalized my purchase. I was told, "no problem" from Jeff and Evan. I set an appointment with the sales person, Jeff, and arrived at my service appointment time. I needed sensors put on my wheels/tires because the "!" was lit on my dash. When I showed up, the service department told me that I would have to pay for the services. I called Jeff over and he did not/could not solve the problem. I asked for a sales manager but no one was available. I asked Jeff to get this fixed and call me later in the day but he never called me back. I called him and left him two messages, no return phone call. I called and left a message for Evan, the pre-owned sales manager, and never heard a peep from him either. I even texted him and told him their service sucked and he replied, "Nalley sucks or me?". I asked him to call me the next day but in usual fashion, never head a peep from him. It has been five days since I was told I would get a return phone call but... NOTHING. I have wasted several hours of my busy work day trying to simply get what I was promised. Go somewhere else if you expect someone to "just do the right thing".
mikeabramov11/22/2014 10:51:01 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Christian Brooks,Fred Mclure,Adam Ohman
Went to get me car serviced which went well at first was asked if I want my car washed I stated yes but then asked if they machine wash the cars or hand wash. They stated they machine wash I told the dealership service manager don't worry about the wash I'll Handel it myself. So the car pulls out of service depth all wet not even wiped off and as I see the service manager running to the service tech trying to cover up vs telling the customer hey there was a miscommunication and my service tech accidently had the car machine washed. They reason I didn't want my car machine washed is because my car car is only 5 mts old I bought it brand new I have paint chipping of the entire car I showed it to the service manager which he assured me he will call me and have the professional check my car out yet haven't heard back from the so called service manager it been almost 5 weeks now still waiting. When I was purchasing the car I couldn't stop the sales dept calling me to earn my business but after the sales delivery is done and came to servicing your car it's nothing but excuses. As a service manager I think you should keep you words if you can't have someone else follow up. I understand your busy. I've been having nothing but issues with my brand Qx60 3 days after I've purchased the car my sunroof completely goes out then my paint of my suv is chipping of thru out the entire car which isn't suppose to be happening especially when the car has only 4 miles and I've only owed it for 5 mts. I purchase new cars every 2-3 years from Nissan and first time I've purchased and infiniti will definitely be my last especially with Nalley infinti marietta....
Nalley Infiniti of Marietta responded to this review
12/04/2014
Mike, Thank you for taking the time to leave us your feedback. I apologize for your less than perfect experience with our dealership. We would like to work with you to resolve these issues. Please contact me at your earliest convenience at 404-994-4328. I look forward to hearing from you. Todd Dickson, General Manager
dbaute11/04/2014 08:07:22 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Darren Thomas,Megan Orr,Kendrick North
I have had 6 Infiniti's over my life and all have been serviced by Darren. Makes this dealership shine. I highly recommend him directly. The service team in general is great, but Darren is the crown jewel. Keeps me coming back. It's rare you or your wife does not feel like they are getting ripped off by a mechanic, let alone a dealership service center. But Darren and team don't. They are honest and tell you what you really need, never trying to upsell or pressure you. Thanks Darren
Nalley Infiniti of Marietta responded to this review
11/06/2014
It is our pleasure to provide you the kind of service you wrote about. I am so happy Darren took such wonderful care of you! Please continue to trust us with your concerns. We look forward to working with you again. Best, Todd Dickson General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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