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Nalley Lexus-Roswell

980 Mansell RdRoswell, GA 30076-1506
1-866-366-11881-866-366-1188
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Nalley Lexus - Roswell, your premier Lexus dealer in Atlanta, Georgia! At Nalley Lexus, we ensure that every customer experiences the highest standard of custo ... Read more
Welcome to Nalley Lexus - Roswell, your premier Lexus dealer in Atlanta, Georgia! At Nalley Lexus, we ensure that every customer experiences the highest standard of customer service and satisfaction in a relaxed, friendly and professional manner. If for any reason you don't find the information you are looking for, please contact us via e-mail, in person, or by phone. Nalley Lexus - Roswell is pleased to offer home or office demonstrations of any vehicle in our inventory!

Why You Should Buy a Used Car From Us

With over 80 years in the automotive business, it is our stated policy to treat every visitor that enters our dealerships as we would an honored guest in our home: everyd ... Read more
With over 80 years in the automotive business, it is our stated policy to treat every visitor that enters our dealerships as we would an honored guest in our home: everyday, every time, without exception. "Our success can only be measured by Customer Loyalty. We must earn this loyalty by delivering the highest quality products and services - consistently and with CUSTOMER PERCEIVED PROFESSIONALISM"

Languages Spoken

  • Español
  • Deutsch
  • 한국어
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 264 
GujjuInAtl4/16/2016 10:27:05 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Boris
Our experience and interaction with Boris was fabulous. When we arrived at the dealership, Boris introduced himself and we immediately informed him that we were still in the process of comparing cars including few used and new Lexus models as well as few others at another dealership. He immediately understood our needs and proceeded with getting all the necessary details. In all, we saw and drove 4 different models with him and left. He stayed in contact with us to understand if there was anything more he could do or if we had any questions. He also respected our timeline for purchase and never used any pressure tactics. Once we decided on the price and model, we did everything via text message and he had all the documents ready to sign and take possession of the car. Every one else we interacted with were all pleasant and Boris was constantly available throughout the entire process until we drove off. He has also checked in with us after few weeks to make sure we didn't have any questions. This was a true "white glove" car purchase experience. Thank you Boris.
SJMHop4/07/2016 10:55:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Lauren Miller
My husband and I can't say enough about how great the experience at Nalley was! Bob Leyda found me my dream car! He was very straightforward, knowledgeable and friendly. I expected the process of buying a car to be really complicated and stressful, but Bob made it super easy. He really went the extra mile in making sure that I understood all the functions of my car. Lauren from financing was also so fun to work with. After a very long day, her bright personality and great sense of humor was much appreciated! Thank you, Bob and Lauren!!
JLSlentz2/27/2016 01:35:13 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Barry Steinberg
I bought a used low mileage 2003 SC430 Lexus from Nalley Lexus Rosewell and it has been a very bad experience with lots of repairs. They said they had checked the car over and and even the salesman said it went over the car. We flew to Georgia and on the way home the headlight were so dim we could hardly see the road and when it started to rain the fog lights would not work and that was just on the way home. We have only driven the car about 3000 miles in the four months we have owned the vehicle and the next thing to fail was the master cylinder which cost me $2100. Then two weeks later the Alternator started to make a whining noise because the hose from the power steering reservoir leaked into the alternator. This is a lot of maintenance on car that has only 96,000 miles. This is the type of maintenance you would expect on a car with twice that mileage, so is the mileage correct?
Nalley Lexus Roswell responded to this review
3/23/2016
Thank you for bringing this to my attention. I am very sorry to hear about your experience and would like to discuss it with you in greater detail. Please call me at 678-459-2183 when you get a chance. I appreciate your feedback and look forward to making things right. Robert Gagliardi, General Manager
bbrainis1/01/2016 03:15:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sal Damico
We had a wonderful experience buying our new RX350 from D'Amico our salesman. He was very personable, informative and overall friendly and not pushy. AWESOME! Sal represented the dealership well and was very helpful and did everything possible to accommodate us. He kept in contact during the whole process. He was up front about everything and there were no surprises in the process. Sal was very personable wonderful and very knowledgeable about the vehicles. Our financial person was not only efficient but very enjoyable to do business with. Thanks to all!! Best Experience Ever!!! My 4th from Nalley Lexus, I will continue to be their customer and Sal is the best!
Nalley Lexus Roswell responded to this review
1/26/2016
Our pleasure! Thank you for taking the time to review Nalley Lexus Roswell. I am glad to hear that our team went above and beyond to take care of you. Please don't hesitate to let us know if you have any questions or need anything in the future. Robert Gagliardi, General Manager
GreatRide - RS11/25/2015 03:30:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Leyda
I purchased a new 2015 Rx 350 and had the privilege to work with Bob Leyda. Bob was very easy to work with and knew all of the details/technical aspects of the car. It was the best car buying experience I have ever had during all of my car buying years! I would recommend Bob to anyone in the market for a new Rx or any of the other Lexus models. He will make it easy for you! Rick S.
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Nalley Lexus-Roswell : Roswell, GA 30076-1506 Car Dealership, and Auto Financing - Autotrader