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Nalley Lexus-Roswell

980 Mansell RdRoswell, GA 30076-1506
1-866-606-91971-866-606-9197
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Nalley Lexus - Roswell, your premier Lexus dealer in Atlanta, Georgia! At Nalley Lexus, we ensure that every customer experiences the highest standard of custo ... Read more
Welcome to Nalley Lexus - Roswell, your premier Lexus dealer in Atlanta, Georgia! At Nalley Lexus, we ensure that every customer experiences the highest standard of customer service and satisfaction in a relaxed, friendly and professional manner. If for any reason you don't find the information you are looking for, please contact us via e-mail, in person, or by phone. Nalley Lexus - Roswell is pleased to offer home or office demonstrations of any vehicle in our inventory!

Why You Should Buy a Used Car From Us

With over 80 years in the automotive business, it is our stated policy to treat every visitor that enters our dealerships as we would an honored guest in our home: everyd ... Read more
With over 80 years in the automotive business, it is our stated policy to treat every visitor that enters our dealerships as we would an honored guest in our home: everyday, every time, without exception. "Our success can only be measured by Customer Loyalty. We must earn this loyalty by delivering the highest quality products and services - consistently and with CUSTOMER PERCEIVED PROFESSIONALISM"

Languages Spoken

  • Español
  • Deutsch
  • 한국어
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.2
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 253 
jeatl055/24/2015 09:57:23 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason DeMars
I have had my Lexus RX for 10 years and I have worked with 5 different advisors over the years. Most all of them have been very good but is was not until I found Jason that I would learn what a real Lexus Service Advisor is and should be like. Jason is a living example of who one thinks about when dealing with Lexus. He is prompt, courteous and knowledgeable as expected but he always exceeds all of these. This last time I took my car in for a routine oil change and I mentioned a re-accuring problem I had been having with a set of indicator lights that were coming on. He noted it and would have them check it and I went to the very nice waiting room. While I was waiting he checked on me and when he had gotten the report of all the things that were wrong he brought me the news and put me in a loaner. On a few of the items to be repaired I asked about the coverage of my extended warranty. He said he would call and find out and let me know. While everything ended up being covered, and I did not expect all to be, it took about 10 days to get my car back. However, Jason was fantastic about keeping me informed on what was happening and the status of my car, not something I have found happening these days, especially for someone that has an old car purchased at a different dealership. With Jason, it doesn't matter if your car is a day old or the most expensive on the lot or 10 years old like mine you will be given the best Lexus has to offer. It is people like Jason that make me really value the Lexus brand and will not look at or consider any other automobile, including Rolls Royce, for the rest of my life. For Lexus knows that it is not just about selling you are car, but the Lexus experience for all the years you own one. If you want to experience true Lexus (luxury) service have Jason DeMars as your service advisor, it does not get any better!!!! This is a true review, I have written this just to share my amazing experience. I was not asked, nor offered any incentive to do this. If you have doubts just ask for Jason DeMars the next time you are in for service.
Gobig5/21/2015 05:51:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:David Beamer
i recently purchase a 2008 LS 460 through my credit union along with a 36 month/36K extended warranty. I brought it in for it's first oil change and asked David to get it looked over. He identified that I would need control arms for the front at some point. Well, that was all I needed and then David helped me with using the extended warranty to get the 6 front control arms replaced for the $100 deductible. My car is driving like a dream now and I could't be happier. Thanks David
Ellen H.5/13/2015 07:26:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Heather Rellinger
I just bought my 3rd Lexus. Heather Rellinger was perhaps the best sales person I have ever dealt with! She is a 5 star, top-notch professional!
Duke19835/11/2015 03:39:09 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Barry Steinberg
We were looking for a family SUV that would last a long time. We began looking around at gently used cars and we decided we wanted a Toyota 4Runner with low miles. We found one close to our house at Nalley Lexus in Roswell. Barry was the man we met when we went to test drive the 4Runner and he created the absolute best car buying experience we've ever had. Professional, courteous, attentive, and quick are all words to describe Barry. Barry led us to the a fantastic finance guy and we were on our way. We are shopping for another car for our family and we are looking at Nalley Lexus of Roswell and Barry first!
Dog Judge4/30/2015 05:01:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Marvin Chibesa,Johnnie Anderson
My experiences with Nalley have been nothing but great. The employees are excellent and friendly. Marvin is really great in the service department and Johnnie was a gem as a salesman
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