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Nalley Lexus Galleria

2750 Cobb Pkwy SESmyrna, GA 30080-3015
1-888-656-06541-888-656-0654
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • 한국어

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 229 
Heather G.5/01/2015 01:24:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jimmy King - Lexus Technology Specialist
This was by far the best car buying experience I've ever had! Because of Keenan, Mr. Collier, Eric Wilhoite and Jimmy King, I'm a Nalley Lexus customer for life! Everyone went above and beyond my expectations!
SierraSunset4/29/2015 09:27:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dwayne Lee
Dwayne Lee and the service department delivered exceptional service, This was my first visit and I am very please and I would highly recommend Nalley Lexus to anyone. :)
Jan Livingston4/28/2015 09:17:52 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Barfield
I purchased my car from a private owner in December & made an appointment to have the oil changed. Everyone was friendly & very helpful. Wonderful lounge for waiting, fast service, & on time. I will be returning for my next service. I would certainly refer friends & family to this dearlership.
Chelsey Grife4/22/2015 09:41:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Felices
When shopping for a new Lexus I was fortunate enough to be connected to Mr. Michael Felices. His professionalism, respect, and customer service skills blew me away. Mr. Felices made me feel like his top customer. He responded very quickly to e-mails and calls as well as followed up with me often (but not too often). He honestly made my car shopping experience enjoyable. While he is great at sales, I never felt pressured. I honestly cannot brag about the service I received from Mr. Felices enough.
ksampson3/27/2015 08:03:35 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tracy Avis
It's interesting, Yelp paints a much different picture of this dealership. There are many low ratings. What is most interesting is that even though the general manager comments on each review, nothing seems to get better. The low reviews far outweigh the good. Unfortunately, I didn't read the reviews before I went to Nalley Lexus of Smyrna to buy a pre-owned Lexus. I spent 2 1/2 hours doing a test drive and giving them my financial information. The next day I received a phone call that the payment that I wanted, needed was going to work out. I was ecstatic. I imagined myself driving that car all day. After work, a long, tiring, day I then spent another 3 hours waiting, waiting, waiting only to find out that the payment was going to be $150 more than they had told me it would be. A $50 difference I could understand. Do they not know what they are doing. They finance cars all the time. Surely they had some idea that this was just not going to work. I mean, really. It was embarrassing. And then when I questioned them about it they acted like they really didn't care. I was furious. It was late, I was tired, and I did not realize the "promises" that they had made. Don't do it. Go somewhere else. In fact, go to Yelp. Read the reviews. You will get a much clearer view of how things really are.
Nalley Lexus Galleria responded to this review
3/31/2015
Thank you for taking the time out to write a review of our dealership. I am so sorry that you've receive a negative experience due to a misquoted price. We always want to remain trustworthy and fair to all of our customers. Please contact me ASAP so that we can quickly resolve this issue. Bill Waibel General Manager 404-994-4325
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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