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Nalley Lexus Galleria

2750 Cobb Pkwy SESmyrna, GA 30080-3015
1-888-656-06541-888-656-0654
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • 한국어

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 256 
denmeadebear8/17/2015 12:50:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Waibel,Chris Barfield,Charles Nichols
I have only had my 2013 Lexus GS 350 since March of 2015 but I have to say Tim always is willing to go beyond the call to assist in any service issues. I interacted with Tim at a prior dealership and he was always a professional taking time to listen and come to a solution. Tim is an asset to your store! Sincerely, Bill Chittick
brandie8/16/2015 07:21:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Waibel,James Boening
I had an unpleasant experience as neither the product or service initially met my expectations. However, Bill was very attentive and quickly remedied the concerns brought forward. His professionalism and willingness to efficiently handle the issues I had more than made up for the problems experienced on the front end. Anybody can sell a car, but the Nalley team led by Bill Waibel really demonstrated superior customer service.
Stacy M8/11/2015 12:15:45 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Cobb,Steve Jarrell
I had a issue with service to my tires where I had to come back twice to Nalley Lexus and also sent to other shop. While at the other shop they discovered two another issue with my car. I went back to Nalley and spoke with Chris Cobb. He listened to my concerns, took the time to go over my repair history, had my car reinspected and not only fixed the issues but at no cost to me. This is customer service and satisfaction at it's best! He renewed my truth and faith in this service department. My appreciation to Steve who stayed and personally handled the repair.
Chattanooga Jim8/09/2015 10:34:34 PM
3.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Joe Maupin
I have been trying for over 1 1/2 years to get a refund on an extended warranty I purchased through Nalley. They ignore it!
pbwalk8/08/2015 10:40:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bryan Yu
Bryan was extremely pleasant and informative. Very high sense of urgency; all work and a car wash were completed before I could finish a short conference call. Everyone seemed nice. Awesome waiting area!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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