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Wade Ford, Inc.

3860 South Cobb DriveSmyrna, GA 30080
1-888-667-23721-888-667-2372
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Diesel
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Why You Should Buy a New Car From Us

Wade Ford has proudly served Atlanta since 1933. Giving great service and value is the only reason that is possible.

Why You Should Buy a Used Car From Us

You can trust Wade Ford because we've been in the business for over 77 years. We work hard to offer our customers the best in pre-owned vehicles carrying a wide range of ... Read more
You can trust Wade Ford because we've been in the business for over 77 years. We work hard to offer our customers the best in pre-owned vehicles carrying a wide range of Ford Certified and Motor Trend Certified Advantage vehicles. We don't just want your business today... we want you to come back in the future, too. Wade Ford are local specialists at arranging financing, warranties and service contracts to suit your needs.

Languages Spoken

  • Español
  • Tiếng Việt

Dealer Disclaimer

Although every reasonable effort has been made to insure the accuracy of vehicles listed, absolute accuracy cannot be guaranteed. This site, and all information and mater ... Read more
Although every reasonable effort has been made to insure the accuracy of vehicles listed, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license fees and destination charges. Price may include Publicly available manufacturer rebate(s) applicable to Georgia Residents. Sale price is for cash purchases. Additional manufacturer rebate(s) may be available for but not limited to: a) trade of a 1995 or newer vehicle. B) Finance lender selection b) Military Service c) Private offers d) trade or association affiliation. . For out of state purchases, final sale price subject to applicable manufacturer rebate(s) which can vary by state where the vehicle will be titled.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.6
    Quality Of Work
  • 3.5
    Friendliness
  • 3.5
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 81 
Padgett4158/04/2016 11:24:38 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Erny, Gary Austin , Mark Barlow
Worst car buying experience I have ever had. I do have some credit issues due to a divorce but with that said. The salesman was very nice I gave all the information they asked for. Then Erny from finance calls me and ask some questions which I was honest with from the beginning. I also asked him not to send my credit to multiple lenders if he did not think he could help me. Well 7 inquiries later he tells me he got me approved and I would hear from Nicholson Financial for an interview. I never heard from them I had to call the salesman and get a number to contact Eric. I didn't get Eric but I did get Ben which was very professional and pleasant to talk to. He told me I was approved and they were just waiting on Erny. When I called wade ford back the salesman told me everything was being worked up on the truck I told him about and to call Erny. So I did and that's where everything went south. Erny is a very arrogant degrading rude individual. He told me that he didn't know what I was talking about that he hadn't worked numbers on anything. That my deal wasn't really worth his time because it took to much time and if I wanted something done I had to come in and then we would figure something out. Now from the beginning I told both the salesman and Erny I run a Buisness in Marietta and that I was trying to get everything done because it is almost impossible for me to leave work for hours at a time and they understood and agreed it would be easier for everyone that way. Now all of a sudden it's not worth his time and he wasn't doing anything until I come in. I called the salesman and talked to him about it. He's was not surprised in the way I was treated by Erny, I asked for Chris Greeson the sales manager to please call me. Of course I never received a call so I called and left the general manager Mike Barlow a message to call me. He did return my call a couple of hours later which is fine as people do get busy but I wasn't around my phone so he left me a voice message. I tried to call him back 4 different times and left a message thanking him for calling and asked him to call me back I would like to discuss the situation with him. There again it's been a week and no returned phone call. The salesman called me and told me they needed some paperwork ,which I told him I was happy to email fax or text pictures of.Which I have done plenty of times in the past when buying cars and motorcycles. Apparently he was told that couldn't be done that I had to come down there and turn it in. Keep in mind I had already decided on the truck I wanted and talked to the finance company! All I wanted to know was a payment range and term length. To make sure I wasn't waiting anyone's time because as I was up front and honest with them in the beginning they knew it was almost impossible for me to get off during the week and Erny told me he didn't want me to come on Saturday because it was so busy. So now the General manager , sales manager , finance manager have shown me they really could care less about their customers or how they are treated. They ran my credit through multiple different lenders which ran my score down even more. This after I stressed to both salesman and finance man Erny I did not want to happen. On top of all of it they are to sorry to call me to try and rectify the problem. I did call the salesman back and he said that he knows everyone was talking about the situation and went to Erny about it. Funny how they don't want to know true customers side of the story just what the rude xxx finance guy has to say. Shows how sorry of a company it really is. So just beware they will do everything you ask them not to including nail your credit multiple times then demand you come down hoping they can trap you in an office and convince you to sign on something.
Wade Ford responded to this review
8/04/2016
We are sorry that your experience at Wade Ford was not to your satisfaction. Wade Ford does not itself extend credit for the purchase of vehicles, but acts as an agent for a number of financial institutions. It is these institutions that decide whether or not to extend credit for the purchase of a vehicle, under what terms and also what steps they require to ascertain the veracity of the documentation and supporting evidence that is conditional to the extension of credit. It was requested that you attend in person by the financial institution that was considering extending credit to you and for them to ascertain the entire transaction so that final terms and payments could be calculated.
BClack20118/02/2016 05:20:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Cole
We just bought a new 2016 Ford F-150 and had the pleasure of working with Steve Cole. I always dread car shopping and this was the EASIEST car buying experience ever!!! Steve showed us what we wanted to see and really cared about what we were looking for, with no pressure at all. I would highly recommend Steve and Wade Ford to anyone who is in the market for a new vehicle!!! Thank you Steve!
DisappointedInWadeFord5/06/2016 02:09:51 PM
1.3
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Scott, Nathan
Wade Ford Experience, January 2, 2016 1. My friend and I arrived at Wade Ford at approximately 3pm and requested to meet with the Sales Manager. We met him and discussed the vehicle we were interested in. I saw the vehicle on cars dot com and read the positive reviews of the dealership. I also was impressed with the Wade Ford website and customer reviews. 2. The Sales Manager assigned our salesperson who brought the vehicle to the front and the three of us took a short test drive. 3. We returned and began negotiating the price. • The salesperson brought us a price. • We countered with a printed price from FiveStar Ford on the same Base Mustang with 6 speed and 6 cylinder for $X. • Scott came out and had bad words for FiveStar stating they would only give this price with a Trade in and they get unhappy customers from FiveStar all the time. • I countered with another printed price from Nalley Ford on the exact Mustang for $X plus $500. • Scott went to look up the price on their website. • Scott returned and approved the deal. • I asked The Sales Manager if there would be any additional charges or fees? • He said no additional charges or fees. We shook hands on the deal. 4. I informed Nathan I wanted the $500 cash back and the .9% Ford financing for 36 months. He provided the application and I began completing the paperwork. 5. We waited for over 60 minutes after the paperwork was complete to see the finance manager. During this time, the Sales Manager came out and said they could not do both the $500 cash back and the .9% financing. My research prior to the purchase showed both were available. He said they would offer 2.34% financing. He said it is a better deal for me to keep the $500 rebate and go with the higher financing. 6. The next day after Church, I was reviewing the paperwork and saw two additional charges on the yellow sheet: one for $599 for paperwork and one for $199 for Etch for a total of $798. I had two thoughts: First, I immediately thought back to my question to Scott, “Will there be any additional fees or charges?” The question for which he replied, “no additional fees or charges”. I called my friend who was at the dealership with me and she confirmed my question and his response. Second, the charges for $798 were not explained or mentioned to me during the transaction. I was and continue to be very disappointed with Wade Ford.
vqv3564/19/2016 04:46:00 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Maurice
Maybe the new car portion of the dealership is great, but the used car portion is horrible. They tried to sell me a car that was not like it was advertised. Nowhere on the website did it say the Lexus GS460 I was attempting to purchase had a dent on the right fender, broken side view mirror, cracked grill, no hood release lever, bent bumper, no spare tire, and chipped windshield, but that's exactly how the car was. I traveled two hours for this car and spoke with Maurice on numerous occasions before making it to the dealer. He claims he had no prior knowledge of the damage to the car. His excuse was, "... it's a used car." That is no excuse for what he tried to sell. To top it off, he supposedly went to ask the manager if they could drop the price. According to him, the manager would drop the price by $1,000.00 but the cost to repair the car would be around $3,000 - $4,000. He even said they could fix the damage, but then I would have to pay more for the car, which in my mind means he knew of the damage. So now I'm left with no vehicle all because of this shady business. Beware before purchasing from here!
Brett B2/29/2016 02:11:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug Rea
I am very pleased to have had the opportunity to do business with Wade Ford. From start to finish of my purchase of a 2016 Ford Fusion it was professional, informative, and drumroll........FUN! My sales rep, Doug, took very good care of us. Answered any and all questions I had promptly via phone, text, and in person. The best part about the whole process was that in no way shape or form were they "pushy". They allowed my wife and I to make all decisions on our time. It's not like I just went in there one day, picked out a car and drove it home. They knew my price range, showed me several options, even allowed me to test drive several trim levels until I narrowed down my wants and needs. Over the course of several weeks, when we were ready to trade in to a new Fusion, Wade Ford had the perfect car available for us. They checked all the boxes, and did it at a price that couldn't be beat. I am a savvy shopper, so I checked all around looking for a better deal. Couldn't find one...actually Wade Ford came in $600 less than the closest competitor. It is a good feeling knowing you can trust a dealership, because I plan on owning my car for years to come and I am confident knowing that the staff at Wade Ford will take care of me. Thank you Doug, Chris, and Richard for all your time to make this a wonderful car buying experience. It was a pleasure meeting all of you.
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Wade Ford, Inc. : Smyrna, GA 30080 Car Dealership, and Auto Financing - Autotrader