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Rick Case Kia at Gwinnett Place

3190 Satellite BlvdDULUTH, GA 30096-4616
1-866-232-59041-866-232-5904
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Only Rick Case Kia at Gwinnett Place DOUBLES the best warranty in the business to 20 Year / 200,000 Miles!! AND you can earn Rick Case Reward Points for discounts on par ... Read more
Only Rick Case Kia at Gwinnett Place DOUBLES the best warranty in the business to 20 Year / 200,000 Miles!! AND you can earn Rick Case Reward Points for discounts on parts, service and even your next car!! We have the best selection and the best prices in town. Come see us for your New KIA!!

Why You Should Buy a Used Car From Us

Rick Case Kia at Gwinnett Place is your Premier Certified Kia Dealer!What does Certified mean to you? -Extended 10-year/100,000-mile limited powertrain warranty; 150-p ... Read more
Rick Case Kia at Gwinnett Place is your Premier Certified Kia Dealer!What does Certified mean to you? -Extended 10-year/100,000-mile limited powertrain warranty; 150-point vehicle inspection; 10-year/unlimited mileage roadside assistance; vehicle history report; towing/rental car/travel coverage; and an available Kia Certified Wrap Service Contract,offering YOU additional levels of coverage beyond powertrain coverage. Stop by and see us today!

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify a ... Read more
* While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative. Price excludes tax, tag, title and Warranty Rights Act fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.6
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 263 
VivianneB9/02/2015 12:51:07 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Irving Reyes
My buying experience started from Germany two weeks before I was scheduled to return to the US. I spoke with Irving Reyes several times and communicated via e-mail. My objective was to drive out of the dealership with a vehicle the day after arriving in the US. I most of all wanted a stress free buying experience. This is exactly what the Rick Case team delivered. I bought the vehicle I wanted and they worked hard to help me stay within my budget. Financing was also (if you can imagine) totally stress free and very pleasant. There was no pressure to buy extras. I highly recommend Rick Case KIA at Gwinnett Place. They deliver what they promise and you are treated as if you are treated like a VIP from the moment you enter the dealership. THANK YOU!! Vivianne Bollien
psbush8/07/2015 09:13:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Timothy Turner,Gianni Ladaga,Andrew Torres
Happy to recommend these folks! From Sales to Management to Finance, it was a great experience! These are Great People who do Wonderful Work. Highly Recommend them!
Rick Case Kia at Gwinnett Place responded to this review
8/19/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA
Happy Consumer7/21/2015 08:23:25 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:not listed
We have purchased and leased many cars in our lifetime and we were helping our daughter buy a new car. We experienced the worst customer service we've had so far. Salespeople who knew little to nothing about their products and services, managers that didn't care to give us 5 minutes of time - and to give them the benefit of the doubt, we went back a second time and experienced the same thing all over again. Awful is all we can say. Needless to say we bought a car down the street from them with better reviews!
Rick Case Kia at Gwinnett Place responded to this review
8/06/2015
At Rick Case Kia our customers are extremely important to us and we’re very sorry to hear about your recent experience. Thank you for sharing your experience. We appreciate your time and effort in providing feedback. We are sorry that we did not provide the level of service you expected.
Horrible Experience7/18/2015 07:59:15 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Victor Uche
Was told I would receive a full tank of gas even if I didn't purchase a vehicle by a salesman named Victor Uche. I drove to Rick Case Kia twice in one day over an hour each way. I did not buy a vehicle. While following Victor to get gas he sped off in the middle of traffic, left me in traffic, and would not answer his cell phone. I went back to the dealership and told them what happened, I asked them to call him and he still would not answer his cell phone.(What kind of salesman would not answer his phone when his boss calls). I noticed the dealership did not seem too concerned about not getting in touch with him. This led me to believe this has happened before.
Rick Case Kia at Gwinnett Place responded to this review
8/06/2015
Thank you for sharing your experience. We appreciate your time and effort in providing feedback.
Baldwingsu7/08/2015 10:10:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Orion Daniels
Orion Daniels assisted me with servicing my 2013 KIA Optima for an Oil change, Tire Rotation and fixing a tire. The service was quick within an hour or so and Orion provided great service! I look forward to working with Orion on the next service I have!
Rick Case Kia at Gwinnett Place responded to this review
7/27/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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