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Rick Case Kia at Gwinnett Place

3190 Satellite BlvdDULUTH, GA 30096-4616
1-855-490-46191-855-490-4619
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only Rick Case Kia at Gwinnett Place DOUBLES the best warranty in the business to 20 Year / 200,000 Miles!! AND you can earn Rick Case Reward Points for discounts on par ... Read more
Only Rick Case Kia at Gwinnett Place DOUBLES the best warranty in the business to 20 Year / 200,000 Miles!! AND you can earn Rick Case Reward Points for discounts on parts, service and even your next car!! We have the best selection and the best prices in town. Come see us for your New KIA!!

Why You Should Buy a Used Car From Us

Rick Case Kia at Gwinnett Place is your Premier Certified Kia Dealer!What does Certified mean to you? -Extended 10-year/100,000-mile limited powertrain warranty; 150-p ... Read more
Rick Case Kia at Gwinnett Place is your Premier Certified Kia Dealer!What does Certified mean to you? -Extended 10-year/100,000-mile limited powertrain warranty; 150-point vehicle inspection; 10-year/unlimited mileage roadside assistance; vehicle history report; towing/rental car/travel coverage; and an available Kia Certified Wrap Service Contract,offering YOU additional levels of coverage beyond powertrain coverage. Stop by and see us today!

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify a ... Read more
* While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative. Price excludes tax, tag, title and Warranty Rights Act fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 243 
Wilsonevans2/22/2015 01:19:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry the manager
I decided I wanted to upgrade my 2012 Kia Soul to a 2015! After doing my research I decided on option and trim level I wanted! I purchased my current car used and serviced here! I asked my favorite service manager Andrew who he would suggest as a sales representative! He gave me the cell number for Ranata! I reached out via text since I was at work! She was quick to respond and gave me some information! I had promised to come in on Saturday however due to weather I text her to say I wouldn't make it! She was very cordial and told me I was welcome whenever! Later that morning she text me and advised that she had the model I was looking for and it was on sale currently! I made the trip in at her advice and was pleased to see he was correct that it was a great deal, a total saving if 4500! When i met Ranata I offered my hand to shake and she instead gave me a big hug instead! She won me over at hello!!! After test driving the New Soul I decided I defiantly wanted to pursue the vehicle! I told her what I needed on my trade to make me happy! They provided top $$$ for my trade and provided worked hard to get me financed at a price I could afford!!! Sales manager Larry was also really nice!!! He was informative yet brief and simply took what I needed to make the deal and came back with what they could do! We easily came to a happy median and then went quickly to financing! I love my new car! Am a Rick Case customer for life! Only work with Ranata she is so down to eat, honest, and straight forward...she works hard to ensure you are happy win your purchase and makes you feel she is trying to get you the best deal!!!
Rick Case Kia at Gwinnett Place responded to this review
2/23/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA
JKRob2/21/2015 02:22:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chase Edwards,Rodney Myers,Andrew Gooden
My wife and I purchased a 2015 Kia Optima from Rick Case Kia a few months back. Chase Edwards helped us out in selecting the vehicle we wanted and was wonderful to work with, he was truly there to help us get exactly what we wanted and did a great job guiding us to it, without pushing us. We would recommend Chase to any one who was going into this dealership, we go say hi to him when we get oil changes. in finance we dealt with Rodney, absolute pleasure to deal with, and Andrew in service is a pleasure to deal with as well. All in all this dealership does it right, professional, knowledgeable, and just great to work with.
Rick Case Kia at Gwinnett Place responded to this review
2/23/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA
acwbrat2/20/2015 10:17:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Orion Daniels,David Fazio,Eric Kaczorowski
I have never visited a dealership that has excellent service. David, Orion, and Eric made sure that I was able to have a peace of mind when having my car serviced. I have truly enjoyed coming to the dealership. I have visited several dealerships but nothing compared to Rick Case Kia. They never disappoint me in all their hard work and efforts. I will continue to visit Rick Case Kia for my services and eventually purchase my second car from them. Thank you very much guys!
Rick Case Kia at Gwinnett Place responded to this review
2/20/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, David Fazio Service Manager Rick Case KIA
SDM352/17/2015 12:00:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Viktor Reznik,Elan Smith
Take it from someone who HATES car shopping, Rick Case made this car buying experience painless. I went to the dealership just to look and see what they had. I needed a new car but, as I said, I hate car shopping. Viktor and Elan wound up giving me a good deal on a 2015 Kia Sorento with a 200,000 mile warranty and gave me more than I was asking for on my trade in. It was a quick and easy process. They didn't try to haggle me or put me into a car I didn't want just to make a sale. I will definitely go back to Rick Case Kia and recommend other people go there.
Rick Case Kia at Gwinnett Place responded to this review
2/18/2015
Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA
Ignoranceisbliss1/16/2015 03:52:58 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Orion Daniels
Brought my 05 kia sorento in for repairs on a known issue, $900 turned into $1600, Orion called to let me know, said he would apply a 10% discount, as well as a $50.00 credit for the diag fee, and would have the drive belts replaced for free if I did the timing belt ($70.00) for a total of $220.00. At the end of the day I was only credited $150.00 and this joke of an advisor wouldn't honor his word on the remaining $70.00. Can we say theft by deception? uhm, yeah. Don't recommend this dealership to anyone, but if you have to go, stray away from this idiot. - Update: After calling in and speaking directly with a manager outside of the service department (Fazio was no help) I was able to get this resolved and get my $70.00 back for the drive belt. This was still way more hassle then it should have been especially given the amount I spent on repairs. At least the managers (not involved in service department) respect and appreciate their client base. Thank you for that.
Rick Case Kia at Gwinnett Place responded to this review
3/02/2015
Thank you for sharing your experience. We appreciate your time and effort in providing feedback.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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