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Audi Gwinnett

3180 SATELLITE BLVDDuluth, GA 30096
1-866-916-32711-866-916-3271
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only at Audi Gwinnett you'll receive a 10 YEAR/100,000 MILE WARRANTY ON ALL NEW AUDI'S!! The entire team at Audi Gwinnett is committed to your complete satisfaction. Our ... Read more
Only at Audi Gwinnett you'll receive a 10 YEAR/100,000 MILE WARRANTY ON ALL NEW AUDI'S!! The entire team at Audi Gwinnett is committed to your complete satisfaction. Our philosophy is to provide our customers with the best service, the best products and the best facilities. We offer great convenience in a pleasant environment. We want to exceed our customers' expectations while operating with the highest level of honesty, integrity, responsibility and professionalism.

Why You Should Buy a Used Car From Us

Audi Gwinnett is part of the Rick Case family of dealerships. Since 1962, Rick Case has been committed to serving all of your automotive needs whether it be sales, leasi ... Read more
Audi Gwinnett is part of the Rick Case family of dealerships. Since 1962, Rick Case has been committed to serving all of your automotive needs whether it be sales, leasing, service, parts or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened our first dealership, our motto has always been... "TREAT EVERY CUSTOMER LIKE OUR BEST FRIEND." Rick & Rita Case

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 289 
dmgerstein7/08/2016 08:59:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Bradberry,Lauren Whitcraft
I conduct auto dealership customer service training for an American brand. I purchased an Audi due to the reliability of the brand. The sales experience was awesome! Lauren Whitcraft was great. No high pressure sales, listened to your requests and acted on your behalf, not the dealers. Service is also outstanding. No high pressure from the service advisors (even though they are compensated by selling you add on service) They kept you informed during the process and were always professional. The only thing I can critique is the lack of snacks and more beverage choices like Lexus offers.
Audi Gwinnett responded to this review
7/08/2016
Hi - Thank you so much for your feedback. We are are glad Lauren was able to take care of all of your needs. Please let her or anyone else know if you need anything else pertaining to your vehicle. Thank you for your business!
author7/07/2016 06:15:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Bradberry
we are over all satisfied specially mr. jeff Bradberry .good response good advice and quick done we do not have to wait long time .next time if we have to buy car we will be there and any problem we contact mr. jeff
Audi Gwinnett responded to this review
7/13/2016
Thank you for your feedback. We are glad Jeff gave you the experience you deserved. Thank you for your business and welcome to the Rick Case family!
Magaly277/02/2016 11:27:17 PM
4.0
Overall Rating
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Verne Watley
I love my car but I almost didn't get it. However, Verne's patience and non pushy attitude was the deciding factor. He is a good sales person and I would recommend him to anyone. He made me feel comfortable throughout the whole process. Price was ok but the sales manager didn't honor the $300 off coupon that I received for doing a survey with them. Wouldn't have made much of a difference but it was the principle of the matter. Plus, the sales manager's attitude over me wanting to see a print out of the offer, which had been given to me earlier by another sales manager, really pushed me the wrong way. I just wanted to match it to the final docs to make sure it was accurate. He threatened me which really pissed me off and almost caused me to walk away from the deal. He did come later to apologize but the whole thing was stupid. Verne did a great job overall.
Audi Gwinnett responded to this review
7/05/2016
Hi - We truly appreciate your feedback. We will look into the matter further. Please let us know should you need anything else pertaining your new Audi. Thank you for your business and welcome to our family!
jrphillman6/27/2016 09:24:33 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Marcy
Thanks Daniel your service and professionalism was greatly appreciated. I will definitely refer other friend to your dealership Linzy Hill
Audi Gwinnett responded to this review
6/28/2016
Hello, Thank you for your feedback. We are glad Daniel was able to give you a world class customer experience. Do not hesistate to contact us should you have any questions or concerns regarding your vehicle. Thank you for your business and welcome to the Rick Case family!
sharma 6/27/2016 10:42:27 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Verne Watley
It was a great experience working with Verne to find out our new Audi. He was very professional , knows lot about the brand , gave us enough time to make such a huge decision of buying 2017 Q7 . I would highly recommend Audi Gwinnett and Mr Verne to find your next Audi. He is exceptionally good salesperson.
Audi Gwinnett responded to this review
6/27/2016
Hello, Congratulations on your next purchase on your new 2017 Audi Q7! It's an amazing car and the new design is out of this world! We are so glad Verne and our entire staff gave you the experience you deserved. Please let us know should you need anything else regarding your brand new Q7. Thank you for your business and welcome to the Rick Case family!
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Audi Gwinnett : Duluth, GA 30096 Car Dealership, and Auto Financing - Autotrader