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Thornton Road Kia

1301 Thornton RoadLithia Springs, GA 30122-1553
1-844-220-52541-844-220-5254

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is your local Atlanta Kia car dealership and has both ... Read more
Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is your local Atlanta Kia car dealership and has both a Atlanta Kia parts and Atlanta Kia service center. Search our extensive online inventory of new and pre-owned Atlanta Kia vehicles. Buy and service your vehicles "The Right Way" here at the all new Thornton Road Kia!

Why You Should Buy a Used Car From Us

Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is committed to Excellence! With all we have to offer ... Read more
Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is committed to Excellence! With all we have to offer Thornton Road Kia is your number one local Atlanta Kia dealership and has both a Atlanta Kia parts and Atlanta Kia service center. Our service center is equipt with viewing cameras so you can see your car being serviced. This allows you the best customer experience anywhere! All service drives are new and equipted with state of the art tools and equipment. Search our extensive online inventory of new and pre-owned Atlanta Kia vehicles. Buy and service your vehicles "The Right Way" here at the all new Thornton Road Kia!

Languages Spoken

  • Español

Dealer Disclaimer

Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or b ... Read more
Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash. Monthly payment calculator is an estimate and does not include tax, title, license or doc fees of $699.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.7
    Quality Of Work
  • 3.6
    Friendliness
  • 3.3
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 249 
Mike7/16/2016 10:04:56 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Norris Grimes Jr.,Rasheed Brisco
The worst car buying experience I have ever had! Salesmen that I dealt with include the names of Norris, Rasheed, and others. They have no integrity or respect for buyers. They play games with the price. First, the price they list online, in their car inventory is not real, the minute you walk in the price already increased by a few thousand. Second , even after you agree to a price, they would look at any little technicality to increase the price. I was already on my way to the dealership to buy the car at the agreed price; I asked them to make sure that the (hand operated) cover for the sunroof need it to be working; it was stuck when I first saw the car and I emphasized the need to fix this small problem; "not a big deal, our people would take care of that", is what they said. Already on my way there with my check (no financing , no trade in), I received a call from Mr. Norris advising me that they have to send it to the VW dealer, they could not fix it, they could not hold the price already agreed, and that it would cost a couple of thousand dollars more. You need to assume that they have good mechanics, to resolve the issue would probably take them 15 minutes. You can not trust these people, unfortunately you can not trust this dealership, I am not sure why the management tolerates this type of scheme and indecent sales tactics. Another one , before agreeing to the price, they presented me the total cost for the car: base price , taxes , fees, etc. however I noticed that they had included $ 799 docs fee, and $ 799 dealers prep fee. Reading their pricing policies (written in their own web site , I found the following: "Pricing includes dealership $799 doc fee."; I asked them to remove the doc fee and initially they did agree. After this is when they called me to advise that fixing the lid was going to cost a few thousands more. I guess they were burning too much grey matter trying to figure it out a way to recover the $799 doc fees. Avoid headaches, this is not the place to buy anything, unfortunately their people lack of professionalism, they will take advantage of you , if they can.
Cason7/10/2016 12:25:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Neko
We must say without a shadow of a doubt that our experience with Danny, the General Manager, was outstanding. We stated the challenges we were having with a vehicle, Danny went above and beyond to make sure those issues were addressed We give him and his staff an A+.
HERMAN6/28/2016 05:27:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dionte Moses
I was concerned my breaks on my 2014 Kia that I bought end of December 2015 need changing. Spur of the moment They worked me in and notified me to check after my next two oil changes. I got a free oil change coupon and he was glad to know that I was leaving the feeling safe. This guy can help turn this dealership around and they need more like him!
NeverBeAThorntonRoadKiaCustomer6/07/2016 02:27:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kaiann and christian
I called three times and talked with the general manager (Danny), Sales manager (Rasheed Brisco) and the sales agent. They all confirmed the price for a vehicle over the phone. When I got there, they switched the price. After an hour of blaming each other, they said it was a mistake. Rasheed Brisco even admitted that he wasn’t looking at the screen when he agreed on the price. He kept asking me to increase the price because my credit score is high enough and failed to see why I won’t do business with a liar. I don’t think it was a mistake because I called three times and three different people confirmed the price. After reading all this negative reviews, I think lying is their sales strategy. They will do whatever it takes to get you to their dealership, Yes even lying, to get you to play their game. This is the first and last time I will talk with them. I have purchased a lot of cars (4 cars in 6 years) and seen a lot strategies (negotiate with different sales agents, holding the keys on your trade-in vehicle so you can’t leave and acting angry when you negotiate). I have seen them all, but they never lied. Even the small used car sales agents I have dealt with didn’t lie. This is the worst.
MsJuicyBaby6/05/2016 07:32:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service reps
I love Thoeton Road Kia they are the best.. They always go over and beyond to make sure I the customer is satisfied and pleased with service..... I love Harold and the service guys.. Thank you
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Thornton Road Kia : Lithia Springs, GA 30122-1553 Car Dealership, and Auto Financing - Autotrader