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Thornton Road Kia

1301 Thornton RoadLithia Springs, GA 30122-1553
1-844-220-52541-844-220-5254
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is your local Atlanta Kia car dealership and has both ... Read more
Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is your local Atlanta Kia car dealership and has both a Atlanta Kia parts and Atlanta Kia service center. Search our extensive online inventory of new and pre-owned Atlanta Kia vehicles. Buy and service your vehicles "The Right Way" here at the all new Thornton Road Kia!

Why You Should Buy a Used Car From Us

Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is committed to Excellence! With all we have to offer ... Read more
Thornton Road Kia is proud to service you at the newest, state of the art Kia facility in the US! Thornton Road Kia is committed to Excellence! With all we have to offer Thornton Road Kia is your number one local Atlanta Kia dealership and has both a Atlanta Kia parts and Atlanta Kia service center. Our service center is equipt with viewing cameras so you can see your car being serviced. This allows you the best customer experience anywhere! All service drives are new and equipted with state of the art tools and equipment. Search our extensive online inventory of new and pre-owned Atlanta Kia vehicles. Buy and service your vehicles "The Right Way" here at the all new Thornton Road Kia!

Languages Spoken

  • Español

Dealer Disclaimer

Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or b ... Read more
Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash. Monthly payment calculator is an estimate and does not include tax, title, license or doc fees of $699.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.5
    Quality Of Work
  • 4.4
    Friendliness
  • 4.0
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 236 
jcoley1/02/2016 04:15:34 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:david (the liar) and anthony
I bought a 2013 kia sorento the motor started knocking at 33,000miles when i took it to this dealership i was told that my warranty was void because i had a fram oil filter and oil dripping down the side of the motor. When i told (david) i was recording every thing he was saying he hung up on me not once but twice. When i finally got another person on the phone(anthony) i was told we are no longer refusing your warranty we are going to let corporate make a decision. Now all these (decisions) have been made before my car was torn down to even fairly see what is wrong with the car. This dealership in my opionion is crooked and will cheat you any way they can please be carefull.I will not stop telling the people the truth about this company untill they fix my car. I still have not heard back from them period anything i want to know i have to contact them for everthing. In my opinion do not buy from these crooks.
disappointed12312/17/2015 04:33:37 PM
1.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:. .
Had there been the option of "0" stars I would have rated them zero. This was without a doubt the worst car shopping experience I have ever had. I shopped the dealer internet inventory and found a "manager's special" that I felt was what I was looking for. I called and confirmed the sales price and was told that since the car had been there for some time they were offering another $300.00 off the internet price. After a test drive when we got around to determining the sales price the internet price had increased by over $600.00. I carefully wrote down all the numbers and promises made during the back and forth process. When we were unable to come to terms I left. Talking with the salesperson today he said the sales manager wanted to get the "deal" done and he knew we could come to terms. I returned to the dealership and was presented numbers that were higher than those I received when I was there previously. Not only did the sales price increase the value of my trade decreased dramatically. When I showed the sales manger the numbers I had written down during the process and promises that had been made a fog somehow clouded the memory of the individual who had given me the numbers I was relying on. BEWARE!!!
Steve K12/02/2015 11:12:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:
I have bought 2 cars, 1 new, 1 used, from Norris. Norris is friendly, informed, and accommodating. Most salesmen are pushy to get you to buy a new car. Norris was not. He told me about the models I was interested in and when I decided on a vehicle in their used lot he helped just as if it were a new car. My next purchase will be a truck which Kia, unfortunately, does not offer. However, I will be going to Norris to see if purchasing the vehicle through him would be possible and worth his time. How many people would go to a Kia salesman to buy another manufacturer's vehicle?
hilda12279/05/2015 04:21:27 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:VALENTINE OLEKA
IT IS REALLY A BLESSING TO TAKE YOUR 2007 KIA IN FOR A SERVICE CALL, WITH NO INTENTION TO BY A NEW CAR BUT AFTER A LITTLE DEALING, AND PRAYER , I DRIVE HOME WITH TWO CARS, HALLELUJAH, THIS WAS TRULY GOD,I HAVE A 2015 KIA YAY!
neveragain8/14/2015 06:50:03 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:they know who they are
Upon entering the establishment was something I felt would be exactly what it was .Approached by a gentlman with no experience was assist by a co-worker they toured me through the lot showed me a 2015 optima that had exterior scratches in which they agreed to correct along with a few other concerns I had .I allowed them to run my application (good) ... I end up in finance OMG!!! everything that we had agreed upon was denied ,so I decided not to continue the deal ...hear this... someone had gone through the trunk of my trade off took all of my personal items out and THREW them into the trunk of the new car without my permission.....where they do that at ....a transition before the transaction is complete.... WOW!! Not finished ...No One Helped me to put my stuff back into my car ..instead thy got into their cars and left me in that huge car lot by myself... Wow ..........Day 2….Got a call that early afternoon apologizes on everyone behalf... Loured me back out there promising me that my concerns shall and will be addressed ....Went there after work and was given that same car to take home to get a feel of it ...I left my trade there ...drove home showed the car to a few family members expressed my experience ..got feed back and decided to take the car back to them and take my business else where ..got off from work took the car back swapped a few items in which I had in the loaner and forgot my cap on the back dash called there upon opening of the next business day spoke to one of the feelmier sales person... Promising once again to get it for me I haven't heard a dam word from him and No One Else... That shows that they also have Dishonest people working throughout that facility........ Warning.....
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Thornton Road Kia : Lithia Springs, GA 30122-1553 Car Dealership, and Auto Financing - Autotrader