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Jim Tidwell Ford

2205 Barrett Lakes Blvd NWKennesaw, GA 30144-4906
1-866-825-90741-866-825-9074

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Jim Tidwell Ford continues to lead in customer satisfaction. Our customer oriented sales process saves you time and money, and we will continue to keep in touch for year ... Read more
Jim Tidwell Ford continues to lead in customer satisfaction. Our customer oriented sales process saves you time and money, and we will continue to keep in touch for years after your purchase. All Prices after rebates and incentives: plus tax , tag, and dealer fee.

Why You Should Buy a Used Car From Us

Jim Tidwell Ford continues to lead in selling Used Certified Pre-owned. Our award winning service after the sale ensures satisifed repeat customers.

Languages Spoken

  • Español

Dealer Disclaimer

All prices after rebates and incentives: plus tax , tag, and dealer fee are additional. Not all consumers will qualify. Please visit www.jimtidwellford.com to see all Inc ... Read more
All prices after rebates and incentives: plus tax , tag, and dealer fee are additional. Not all consumers will qualify. Please visit www.jimtidwellford.com to see all Incentives and Rebates or contact us for additional information.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.3
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 98 
michael8/02/2015 05:04:21 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:I don't know his name, because I left before doing maintenence
Worst servive ever, worst experience. I'll never recommend their service to anyone. They don't know what they are doing, their customer service very poor!
Dover277/14/2015 12:14:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Justin
This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the department you always here recommended. I worked in the car business for over 8 years in every position up to sales manager! Recently i was staying in my North GA house for the summer and the rear window failed on my truck. With it raining every day, i was not happy that the water was coming in my truck. I called the local ford dealer because it was under warranty. They told me it would be Thursday before they could get me in. They also told me they had a truck with a similar issue and they had been working on it for over 3 weeks with it reoccurring! Luckily i had Justin's Cell number a Jim Tidwell, I sent him a text Saturday afternoon. His reply was amazing, Get here Monday morning and i will fit you in. We have fixed a lot of these. I got there at 9 am and they had my truck fixed and back to me in less than 3 hours. In the car business this is unheard of, let alone from one of the biggest dealerships around. It was never wait on us, it was more let me see how fast and high we can jump to make you happy. Well Justin and the other service employees at Jim Tidwell did just that! I don't care what the drive is i will never take my truck to another dealership again!
Jim Tidwell Ford responded to this review
7/16/2015
Thank you so much for sharing this great experience! We're thrilled Justin and the rest of the service staff took great care of you and your truck. We look forward to serving you again!
ja1234566/02/2015 11:02:33 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Samantha
i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered a very decent area to wait n have coffee very impressed very much so!
Jim Tidwell Ford responded to this review
6/02/2015
We're glad you had a great service experience! Thank you for allowing us to service your vehicle. We look forward to serving you again.
dlofton12575/12/2015 11:27:52 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steven Thorpe
Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and I am usually in and out quickly.
Jim Tidwell Ford responded to this review
5/15/2015
Thank you for your kind review on Steven! We look forward to serving you again.
bball33-1503/19/2015 03:58:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Leslie Pollak
I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then greeted by a Ford representative. He allowed us to take a test drive, was very caring and friendly, and really worked with us to get the price range within ours and that day we walked out being sold a great truck at the very best price we could have gotten it for. I recommend Jim Tidwell ford dealership to anyone looking for an easy, friendly and quick customer experience.
Jim Tidwell Ford responded to this review
3/19/2015
We're glad you enjoyed the sales process. Thank you for giving us an opportunity to assist you. We look forward to serving you in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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