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LaGrange Toyota

1221 Lafayette ParkwayLagrange, GA 30240
1-866-697-74261-866-697-7426
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Celebrating 36 Years! Owner Michael Stogner is celebrating LaGrange Toyota's 36th Anniversary. Many of our staff have been here since the early days, so it's not uncommon ... Read more
Celebrating 36 Years! Owner Michael Stogner is celebrating LaGrange Toyota's 36th Anniversary. Many of our staff have been here since the early days, so it's not uncommon to see the same faces year after year. We have very little turnover, a well trained staff and happy customers. In fact, today our staff enjoys assisting second and third generations of area families. We are honored to have received the prestigious Toyota President's Award for 26 consecutive years, longer than any other Toyota dealer!

Why You Should Buy a Used Car From Us

Celebrating 36 Years! Owner Michael Stogner is celebrating LaGrange Toyota's 36th Anniversary. Many of our staff have been here since the early days, so it's not uncommon ... Read more
Celebrating 36 Years! Owner Michael Stogner is celebrating LaGrange Toyota's 36th Anniversary. Many of our staff have been here since the early days, so it's not uncommon to see the same faces year after year. We have very little turnover, a well trained staff and happy customers. In fact, today our staff enjoys assisting second and third generations of area families. We are honored to have received the prestigious Toyota President's Award for 26 consecutive years, longer than any other Toyota dealer!

Languages Spoken

  • American Sign Language

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Dealer is not responsible for clerical errors. Call to confirm all pricing, options, availabilty, etc. Pricing is subject to change without notice.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 71 
Ronnie12/24/2014 04:15:52 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gerald McKenna
The moment I drove onto the Toyota Dealership I knew I was in a quality establishment. The lot itself was immaculately clean and well laid out. I actually stepped out of my car with excitement and anticipation. This was the fourth dealership I had visited on this particular day and I just instinctively knew that I would not need to visit another one. And guess what? I was right! I had just begun to look at the first vehicle when a young man approached me with an out-stretched hand and a kind smile; he said, “I’m Gerald McKenna, is there something I can help you with today”? And he sure did. I had a specific need-I needed a vehicle to carry things in and I needed a minimum storage length to accommodate them. I must have looked a bit odd, because I had a big orange tape measure in my hand and was in the process of measuring a truck bed when Gerald arrived. I had my head down into the truck bed and I was stretching out the tape measure when Gerald first greeted me. I felt a little presumptuous and embarrassed but Gerald made me feel right at home and even helped me with my quest. In fact he went further and educated me on how to tell a bed length without a tape measure. How about that! I was determined not to buy on the first day because I like to mull over the various choices and dealerships I encounter on my initial research, which typically takes me three days. This is the process I have always used when making such a large financial investment. Gerald McKenna was the face of Toyota to me on that first day; I say this because upon reflection all the other sales associates at the other dealerships that I had visited earlier, came across as guys who just worked there. Not only that, but they couldn’t answer my questions without asking a manager first. This is something that I personally detest because it makes me feel like I’m being artfully “baited”! Gerald, on the other hand, seemed to be a truly empowered Toyota representative with the knowledge and ability to answer my questions. It was this that drew me back the following day. In the end, after 24 hours of consideration, I chose an SUV instead of a truck; because I realized that it would best accommodate all my needs. I didn’t come to this decision by myself; Gerald helped me during the consideration period, by texting back and forth with me as I asked him numerous questions. He answered every one of them. This step was key, because I was able, from the comfort of my own home, to get the vital knowledge I needed to make an informed decision. When I arrived back the next day at Toyota I had already decided to buy and I knew exactly what I was going to buy. During the actual sale, I felt confident that I had decided wisely and Gerald took me through the sales process with competence and ease. He was also diligent to go through all the various steps to make sure I understood the vehicle’s attributes. He explained Toyota’s great maintenance program to me, as well as reviewed the impressive electronic features on my new car. Gerald’s easy demeanor put me at ease and I felt that he was my advocate, rather than a guy making a sale. Afterwards, on the way to pick up the car, he gave me a guided tour around the Toyota facility, which was very impressive. I really liked how he stayed with me up to the very last moment. I drove away with a smile on my face and I could see him waving at me in the rear view mirror. That’s not just a sales person, that’s someone who really cares about his customer’s satisfaction. In summary, I would say that Gerald McKenna is a great salesperson, a professional, the Toyota Dealership is world class, and of course, the ultimate goal of the quest, my beautiful new Toyota, is truly awesome! I would certainly recommend this dealership to anyone looking for a vehicle. Ronnie
cmote46212/22/2014 07:23:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tillmon Cosper
We have just purchased our 5th Toyota from Tillmon Cosper at LaGrange Toyota. We would not buy a car from anywhere else because of the professionalism and friendliness of the employees at LaGrange Toyota. Tillmon Cosper will go above and beyond to find you just the vehicle that you want.
greglewis159112/21/2014 09:04:02 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Gerald Mckenna
I am currently in the Military and was in need of a vehicle for my family, while I was training in Fort Lee, VA. The employees at Lagrange Toyota were respectful and helpful during the purchase of my vehicle (2011 Toyota RAV4). The vehicle was serviced and in good shape. The problem that I had with this particular dealership is the dishonesty and bad business ethics that were displayed by employees, managers, and the administration after my purchase of our vehicle. I purchased (paid in full) my RAV4 on November 9, 2014 and still have not received a title from these guys. My wife and I have continuously begged and pleaded with the GM about not having a title within 30 days after our purchase. Our temporary tags expire tomorrow (22nd of December) and the GM refuses to give us an extension on the tag, provide a title, pay for a rental-car, or compensate us in anyway for the inconvenience. We will not be able to drive our vehicle after tomorrow and the GM does not care. We were planning on seeing our family for the holidays, but may not be able to because of this debacle. When we informed him that we would be driving past the expiration date and might get pulled over, his reply was "Just tell them my name if that happens and give them my number, I will pay for your ticket" (As if police in VA, SC, NC, or GA are even going to go for that explanation- wrong is wrong). He even went as far as using my profession as an excuse for his organizations incompetence in the matter, stating, " Aren't you in the military? Hiccups happen all the time in your field, so you should be accustom." After that statement, I informed him that I would have to seek counseling from my JAG office he ended our conversation. The GM was very unprofessional in his handling of this situation and I am sure he will get to spend time with his family during the holidays, but I may not. Do not believe all of the high reviews that have been posted on Google because the character and ethics in this organization are horrendous. (Lagrange Toyota is truly not a 4.9 organization or dealer in my opinion)
thimthomp12/15/2014 08:04:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wanda
She found the care we were looking for and had a great price. We have purchased 6 cars from Lagrange Toyota and would buy again and highly recommend them.
kmaddox7812/15/2014 02:56:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brad Riemerts
I bought a used Kia Sportage at LaGrange Toyota. Our car salesman, Brad Riemerts, was very professional and pleasant to work with. No hassling or haggling. He even called after the purchased to make sure we were pleased with the vehicle. I later had tires installed there and he even called to make sure we were pleased with the service. I would definitely recommend them to all of my family and friends. Thank you, Keri L.
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