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Heritage Cadillac Mitsubishi

7134 Jonesboro RdMorrow, GA 30260-2907
1-844-882-06031-844-882-0603
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We have attained Cadillac's highest honor of Master Dealer numerous times and consistently rank among the top dealers in customer satisfaction. We have great team members ... Read more
We have attained Cadillac's highest honor of Master Dealer numerous times and consistently rank among the top dealers in customer satisfaction. We have great team members who are trained to Cadillac's highest standards and 75% of them have been with us for over 5 years. What this means to the customer is that each experience with Heritage should be positive and informative and deliver the ultimate ownership experience.

Why You Should Buy a Used Car From Us

We have attained Cadillac's highest honor of Master Dealer numerous times and consistently rank among the top dealers in customer satisfaction. We have great team members ... Read more
We have attained Cadillac's highest honor of Master Dealer numerous times and consistently rank among the top dealers in customer satisfaction. We have great team members who are trained to Cadillac's highest standards and 75% of them have been with us for over 5 years. What this means to the customer is that each experience with Heritage should be positive and informative and deliver the ultimate ownership experience.

Dealer Disclaimer

Prices do not include government fees which include tax, tag, title and WRA (Warranty Rights Act) fees. All prices, specifications and availability subject to change with ... Read more
Prices do not include government fees which include tax, tag, title and WRA (Warranty Rights Act) fees. All prices, specifications and availability subject to change without notice. Contact dealer for most current information. Dealer is not responsible for errors, omissions, or changes in price. Must present internet ad in order to qualify for pricing on all vehicles. Description: All Dealer Fees (Doc Fees) included in the Sales Price. Disclosure: See Dealer for Details!!
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.3
    Quality Of Work
  • 4.2
    Friendliness
  • 3.3
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 238 
2gemini24/02/2016 01:31:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cecil Jones
I went to the dealership in dire straits because of my need for a reliable vehicle. I looked online to help lower my anxiety prior to arriving at the dealership. I had talked on the phone to Salesman Mr. Cecil Jones and upon arriving he eased my mind. He is a patient and caring salesman who wants you to be happy and leave satisfied. I would purchase a vehicle from Heritage again and would definitely recommend Mr. Jones. Thank you, Stephanie C.
Heritage Cadillac responded to this review
4/04/2016
Thank you so much for your positive comments. When it comes to providing an exceptional experience, Cecil really takes the cake, and he'll be happy to hear that you had such an excellent time. Congratulations on your new car and welcome to the Heritage family.
Travesty111/17/2015 06:33:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Thornton
I brought my car in to have some service work performed ( oil change & tire rotation, just some regular maintenance) and service service staff was great. A young man by the name Travis came out to greet me when I pulled up and asked if he could help. I was in a bit of a hurry to get in and out because of having to get to work. Travis was quick to get my car in and start performing the work. As I was waiting for the work to be done he kept me updated on what was being done and I was out in just an hr. Thanks for the great service and I will definitely be back. I have recommended your dealership to all of my friends with GM products
Heritage Cadillac responded to this review
11/18/2015
You're very welcome and thank you for the great comments. Travis is very excellent in communicating with our customers, especially in the process of their repairs, and we're happy that you had a great time with him. We look forward to helping you again!
haulover10/16/2015 03:21:56 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony
Purchased a SRX give my info saleman said he was going to have then get the car ready for me. Great had to run to my house for something came back and sat in the office for about an hour. ! He came back in said he was going to fill the car with gas waited again! Got to the point was ready to forget the car saw 3 sales people standing around. Would have left if my info was not on the laptop! Finally they said they were ready the man finance guy who was just sittng in his office just talking to 2 other gentlemen for a good while NOW he was ready for me! Well finally got to the car salesman just acted like he was in a hurry to get rid of me car was wash per say dirt still on the running board the seat were not vacuum wires were left in the car that was going to be taken out! NO owner manual in thecar
Heritage Cadillac responded to this review
10/22/2015
Thank you for your feedback. We're sorry to hear about the wait you experienced for your SRX. It's very important for to us that our customers receive an easy process while they're with us. If there's anything we can do to rectify your visit, please let our Sales Manager, Sabrina Crawford, know at 770-960-0060. She'll give attention to any details you can provide about your buying experience and make sure you are properly taken care of. Your satisfaction is our top priority and we hope to hear from you soon.
kellye7/08/2015 08:28:19 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Naye
Naye Gives the Best Customer Service. He explains things in Great detail, gives you a chance to ask question and is honest. He is the same Kind Hearted person every time I visit Heritage Cadillac. I have dealt with many service reps at Heritage but Naye is THE BEST. His customer service EXCEEDS EXPECTATIONS. I was truly impressed.
IAMgone7/03/2015 08:16:32 PM
4.7
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sonny Emmons
Try this person, he will give you great service on each visit. We all just want respect and the truth about repairs. Sonny will give you that.
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Heritage Cadillac Mitsubishi : Morrow, GA 30260-2907 Car Dealership, and Auto Financing - Autotrader