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Fletcher Jones Honda

1100 North Clark StreetChicago, IL 60610
1-866-730-06101-866-730-0610

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold! Come join in the Progress! Call or visit www.fjhonda.com

Why You Should Buy a Used Car From Us

Fletcher Jones Honda is Chicago's #1 Honda Certified/Pre-owned inventory location. Please contact us for a quote or to have an expert staff to find you the exact vehicle ... Read more
Fletcher Jones Honda is Chicago's #1 Honda Certified/Pre-owned inventory location. Please contact us for a quote or to have an expert staff to find you the exact vehicle you are looking for! We ship Nationwide. Call or visit www.fjhonda.com for details.

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Honda.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 189 
dhuss53512/22/2014 02:57:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Lisa Pagan
I had a great experience buying a Certified Used Honda from Fletcher Jones Honda. From the start I experienced friendly and responsive communication from both the Sales staff and Management. It is not always easy to find a dealership with both good prices and a friendly and honest sales staff, but here you will be in good hands. I worked with Lisa Pagan and highly recommend her.
whymusticreateanaccount12/21/2014 06:01:55 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Basich, Marty Steadman, Tony Taylor, Jennifer Stewart
I went in to purchase a new 2015 Fit. I had already negotiated the exact model and price online beforehand with Tony Basich (whom I didn't really interact with once I physically came in). The price I was given online was significantly below other dealers in the area, and to be honest, I was a little suspicious of this and was prepared for something to go wrong or for the price to change when I came in. But fortunately, that didn't happen. I actually felt like I was a little hard on the staff when pressing them with various questions, since they indeed never tried to trick me or do anything sketchy (or if they did, I still haven't found out about it :). I've also never purchased a new car before, so some of the things I demanded answers for may have been a bit silly; but they answered them nonetheless. It also took quite a long time to get out the door with my new car, but that was not really their fault. I was reading all of the paperwork very closely, and I had to contact my bank and insurance company while I was there, but all of the staff was very helpful and patient. My experience was not quite perfect, though. I did have to wait a few times for someone to be available to answer a question or to move on to the next stage, and it wasn't always clear what we were waiting for. But they're just really busy, and I didn't mind that so much; I didn't take off any stars for that. I'm taking off a star for this: One of the items I pressed on the staff for an answer for was whether or not any recalls still needed to be done on the car. I was assured that while they couldn't provide me with specific documentation proving it, they are not allowed to sell cars that have unfixed recall issues (since Honda issues a stop-sale on them until they are fixed), so there's no way I would need to do anything. But after I bought the car they notified me that I should get the car checked out for a couple of issues, one of which it turned out still needed to be fixed. Honda did not issue a stop-sale for this particular issue (it's not technically a safety recall: it's the front-bumper improvement for early 2015 Fits), so this didn't violate Honda's policies or anything, but it still was an additional hassle for me to get it fixed afterwards. It seems like this could/should have been fixed before it was sold to me, so I found that pretty annoying. However, I consider that a minor issue and I may be being too picky for docking any stars for that. I feel this was a very rare occurrence (a non-stop-sale "recall" I believe is unusual), and just due to them being busy. Overall this was a very positive experience and I would certainly recommend this dealer for buying a new car.
favored112/20/2014 12:57:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Leon Smith,Ania Kowaleska
My experience with Fletcher Jones Honda was nothing short of amazing. The whole process of buying a car from this dealership is absolutely a breeze. The attitude of this dealership, and it's staff members makes it obvious that they care about the buyer. The sales people are not in the least sketchy or annoying. On the contrary they are sincere, reasonable, and patient. I walked into this dealership nervous, but I left completely satisfied, and more importantly with a brand new car. I recommend everyone give this dealership a shot. I myself will be patronizing Fletcher's, as my son will get his first car there as well.
Fletcher Jones Honda responded to this review
12/20/2014
Thank you for your great review. We are happy to hear you had a great experience with us and that we made it an easy process for you. Enjoy your brand new Honda and we look forward to seeing you again. Bob Levenson General Manager
Cpryce12/11/2014 10:01:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Leon Smith,Ania Kowaleska
I hate shopping for a car. As a single woman it's by far the worst thing ever! Fletcher Jones has changed my mind. Ania had the car ready & waiting for my test drive. Car was spotless and she answered all my questions as we took a spin on lakeshore drive. Leon was waiting when we got back. I told him the terms I was looking for, discussed the research I had done ahead of time and next thing I now....I'm driving home in my new 2015 Honda Accord Coupe. Thank you both for an exceptional experience!
Fletcher Jones Honda responded to this review
12/12/2014
Thank you for choosing Fletcher Jones Honda, and for taking your time to write a great review. We are so glad to hear you had a great experience with us, Ania and Leon they are great. Enjoy your new 2015 Honda Accord.
kenkenmc12/06/2014 10:01:58 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ania Kowaleska, Nicole Stafford
I always dread having to look for a new vehicle, but my lease was up and it was time. I was connected with this dealership through the internet. From my first point of contact, it was an easy and stress-free process. Everyone was attentive and professional. They were actually considerate in trying to help me get the right vehicle for the right price. Leasing is my preference because I often have buyer's remorse, and this is my new "go-to" dealership and team. If you are in search of a new vehicle and hate all of the ridiculous games that come with it, visit Fletcher Jones Honda. Thank you so much Leon, Ania and Nicole!!!!
Fletcher Jones Honda responded to this review
12/08/2014
Thank you for your very kind review. We are happy to hear that you had an easy and stress free experience with us at Fletcher Jones Honda. Leon, Ania, and Nicole are great glad you enjoyed working with them.
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