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Camelback Ford

1330 East Camelback RoadPhoenix, AZ 85014
1-866-651-88721-866-651-8872

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Why You Should Buy a Used Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.2
    Quality Of Work
  • 4.1
    Friendliness
  • 3.8
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 303 
Emartinez6/22/2015 03:22:18 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Scott Cocuzza,John Mendola
stay away! Bought a used car and next day broke down.. Left me stranded.. They said they would send a tow truck but kept me waiting for hours.. Finally got to the dealership and come to find out another couple just had their car towed their on their own due to the fact the car they bought the night before broke down as well.. They would not exchange vehicles nor give met trade back... All we are to these crooks are a number, just a sale... Please do your self a favor.... Go somewhere else!! Period.. They did nothing for me nor the couple who had their car towed in....
horsieplay3/17/2015 11:50:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Gardos
It was a pleasure working with Eric Gardos. He was very informative and not overwhelming. He showed us just what we were hoping for and gave us all the pros and cons of the truck. I could not have been happier with Camelback Ford and look for to working with them again. I would recommend Eric G highly
caleb14043/05/2015 09:10:30 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Molly, Eric
Bought a 2014 Ford Focus, the salesman told me it was a 2015 at first. I didn't find out it was a 2014 until I bought insurance for it and gave them a VIN number. The finance manager, Molly, was trying to negotiate getting me 0 down on the phone, like I was told I qualified for. I could tell the deal wasn't for sure, so when I questioned her she said, "It's absolutely a done deal." A week later I am called back in and told I need to put $500 down or give the car back. Avoid this dealership at all costs! I won't even return for service here!
mrbeauds2/07/2015 03:21:43 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Erik Hernandez
I just happen to call the parts department to check on what a part was on my recent service bill. To my surprise, I found out that the service department had charged be 28% more for the part than if I have bought it over the counter. It's already ridiculous how much they charge for parts (usually a 300% markup) without having to find out they gouged when they did the service. Not to further mention they charged me $58 dollars for shop supplies and hazardous waste. I'd like to see a breakdown of what that might be for other than for lining the pockets of the owners. I recommend you take your ford service elsewhere.
Mikehoke1/21/2015 10:59:38 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Galindo; Scott Collins
My wife and I were in the market for a new truck and when we compared Camelback with the competition, we initially believed they would not be competitive. We went there and were pleasantly surprised. Our previous experiences with the Van Tuyl group was typical car haggling style; but with the acquisition by Berkshire Hathaway, you can immediately notice the change. We were met by Scott Collins (internet manager) and handed to an excellent sales person, Michael Galindo who took great care of us, and when it came time to deal, the dealership listened to us, and we purchased the truck! Couldn't be happier with the overall experience and lack of drama. I would truly consider them if you are in the marker for any Ford or Lincoln product.
Camelback Ford Lincoln responded to this review
2/23/2015
Thank you for taking the time to write a review, as well as for giving us the opportunity to earn your trust. We hope you’re loving your new vehicle, and if there’s anything else we can do for you, don’t hesitate to reach out.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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