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Camelback Ford

1330 East Camelback RoadPhoenix, AZ 85014
1-877-832-14111-877-832-1411

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Why You Should Buy a Used Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.3
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 297 
JohnNfamily12/08/2014 04:28:20 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Estevan Gonzalez
Excellent service provided during the entire experience, especially by Estevan Gonzalez & Scott Collins. They really took the time to make sure my 5 year old was comfortable during the entire process. Too many good things to fit into this review. A big thanks to Estevan & Scott for the no pressure approach. Sincerely, John and Family
jim.waide12/02/2014 12:26:08 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:DENNIS SEGATTO AND JEFF ANDERSON. BOTH LIED
Very bad service! Yesterday I called Camelback Ford looking for a used car they had in their Auto Trader ad. The person I talked to was one of their managers Dennis Segatto. Mr Sagatto lied to me by telling me the car was still in inventory when it was sold two days before. He invited me to come down and see the car, knowing all along the car was sold. I would have thought the days of having to lie to customers to get them to come to the car lot were over. But not at Camelback Ford and not with Dennis Segatto. When car guys lie to customers in order to get them to come to the lot it only makes the client mad. The chance of their LAME salespeople selling you the car you don't want are slim. THERE ARE MANY FORD DEALERS IN PHOENIX, PICK ONE AND YOU WILL GET BETTER SERVICE THEN CAMELBACK FORD. thanks
Mark 123411/16/2014 12:57:30 AM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Department
I scheduled an appointment for 8:30am Saturday morning to have an oil change and tire rotation. I arrived promptly at 8:30am. After 3 hours of waiting I finally inquired as to the status of my car only to find out they had not not touched it. To say this is poor is an understatement.
benfishing10/24/2014 02:48:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nick
Just purchased a 2015 Lincoln MKZ Hybrid. The sales guy Nick was very knowledgeable and overall an excellent salesman. When we were checking out Nick said "we have changed our policy and will mail you your owners manual and spare key". It is now 13 days later and nothing. I've spoken with Nick several times and he perpetuated the lie. So today I got Kenny on the phone, one of their customer service managers. He admitted that they lost the key and manual and that "they would have someone in my area next week to build me a key". He also talked over the top of me and would not listen. And then offered to give me a lunch coupon. What an insult. My first Lincoln was purchased from Sanderson Lincoln on Bell road in Phoenix and they have WORLD CLASS customer service. Save yourself a nightmare DO NOT BUY FROM CAMELBACK LINCOLN.
Carlos Austin10/12/2014 02:01:02 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Joshua
Was called by dealership to look at a car that was really not for sale or to drive, waste of time. I guess they feel if the customer is there, they can sell them something else.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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