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Suntrup Ford - Westport

2020 Kratky RoadSaint Louis, MO 63114
1-855-835-39381-855-835-3938
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Hello, I'm Bob Stapleton, New Car Internet Manager at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call me at 855- ... Read more
Hello, I'm Bob Stapleton, New Car Internet Manager at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call me at 855-835-3938. Thank you and have wonderful day!

Why You Should Buy a Used Car From Us

Hey there, my name is Cindy Wilson, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatch ... Read more
Hey there, my name is Cindy Wilson, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatched prices!--And I am here to get you the deal you want! For any questions, contact me, Cindy Wilson at 866-369-1728. Thank you for your interest and your time.

Dealer Disclaimer

New car pricing includes all possible Ford rebates and incentives. Prices and rebates/incentives are subject to change. See dealer for details.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 125 
roseschulte3/28/2015 02:39:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Evans,Bob Stapleton
Bob and dave worked with us to help us find what we needed and wanted. They listened to what we wanted. And they gave us water and kept us informed to what the next step was.
lacyp2078 3/24/2015 08:33:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Evans,Michael Jackson,Bob Stapleton
My sa My salesman was really nice I recent this dealership to everyone great experience thank you all and I will come back for my next vehicle Awesome sales team
Suntrup Ford Westport responded to this review
3/25/2015
Thank you for taking the time to leave us feedback about your experience at our dealership, Lacy! Have a wonderful day!
Diebs233/23/2015 06:39:08 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chuck Johnson
Such a pleasure doing business with these guys there, I would recommend anyone looking for a new vehicle to go check these guys out. They'll take good care of you. Thanks again Chuck Johnson
Suntrup Ford Westport responded to this review
3/25/2015
Thank you for taking the time to review our dealership, and for your kind words. We value your business! Have a great day!
BKnight3/23/2015 12:28:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Stapleton
This was my first venture into buying a car and I could not have been more terrified. I'd grown up with everyone I know telling me the horrors of car buying from a dealer. "They're out to get every last cent." "They'll pile on fees right at the very end." "Their job is to pressure you into buying." Things like that were the 'only' idea of dealers I had going into this. I had been informed to get pre-approved by my bank before going in so that took a good amount of pressure off. So I did some shopping online and found a 2012 Ford Focus. I knew it was a good car because my family has had Focus's for years, my brother's actually being a 2012. So sent a request for a test drive and in about 10 minutes I get a call to schedule a test drive with Bob Stapleton. I cannot explain how easy Bob made this entire process. There was no pressure to buy, not even slightly. On the test drive, he was quiet unless he was asked a question, so there went my fear of the pressure during the test drive I'd been told about. When we got back, he let me lead the conversation. I started by asking what the out-the-door price would be. In a few minutes he told me (it actually came out about $50 less from the sticker price)... AND IT STAYED THIS PRICE THE ENTIRE TIME. Strike out the sneaky added fee rumors I'd heard. I liked the car, I LOVED the dealership, so I decided to buy, The rest of the process was paperwork and checking to see if they could get me any cheaper rates. No pressure at all. None of the horror stories about dealers even came close to coming true with Bob. Bob made this the easiest experience ever. I think it took maybe 3 hours from walking in to driving away in my new car. If you're worried about the horror stories of dealers and the pressure they put on you like I was, go to Suntrup Ford in Westport. You can believe me when I say the next time I buy a car, it will be from Suntrup and I'm hoping Bob Stapleton is still around.
Suntrup Ford Westport responded to this review
3/23/2015
Thank you so much for taking the time to leave us feedback about your experience at our dealership! We're so happy to hear we changed the misconception you had of auto dealers. We greatly value your business, and should you need anything else do not hesitate to ask! Enjoy your Focus and have a wonderful day!
BTgal3/19/2015 10:13:07 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rich McCabe
My salesperson, Rich McCabe worked very hard on getting my new vehicle price down to fit my budget. I love my new truck. Thank you!
Suntrup Ford Westport responded to this review
3/19/2015
Thank you for taking the time to leave us feedback! We're very happy to hear you received great service at our dealership. Enjoy your new truck and have a great day!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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