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Heritage Volkswagen of South Atlanta

4305 Jonesboro RoadUNION CITY, GA 30291-2001
1-866-777-94121-866-777-9412
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Rental Cars
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You receive oil changes for the lifetime of your vehicle ownership in exchange for doing all your Volkswagen recommended maintenance services at Heritage Volkswagen. You ... Read more
You receive oil changes for the lifetime of your vehicle ownership in exchange for doing all your Volkswagen recommended maintenance services at Heritage Volkswagen. You can drop your vehicle off at our secured parking facility near the Atlanta airport. The shuttle will pick you up and take you to the airport. When you return, the shuttle will be waiting for you to take you back to your vehicle. While you are gone, we will pick your vehicle up, bring it to the dealership for service and maintenance, and return it to the secured parking spot facility. Use your receipt left in your vehicle by our service team, as payment when you exit the lot.

Why You Should Buy a Used Car From Us

Become an Executive VIP for Life when you purchase a pre-owned Volkswagen - Top dollar for your trade -Dent Repair, we will keep your car looking new -Unlimited Car Washe ... Read more
Become an Executive VIP for Life when you purchase a pre-owned Volkswagen - Top dollar for your trade -Dent Repair, we will keep your car looking new -Unlimited Car Washes for Life -Airport Parking and Service Program -72 Hour Exchange Policy -VIP Referral Plan

Languages Spoken

  • Español

Dealer Disclaimer

Unlike most dealers, our prices includes all dealer fees! Tax, tag, and title fees are not included.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 202 
RENEEGEDE7/13/2016 03:58:23 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kimberly
I've never received anything but wonderful treatment by the service department, sales staff and customer service people. And the fact that they do the rentals, the movie theater, the Internet kiosk and the TV room with plenty of refreshments, water and access to clean facilities if you need them just tops off the visit. The time goes by faster when they always have things for you to do. It makes for a home-y environment and even IF there is a long wait, it's a pleasant visit. By the way, I've never had to wait for any extraordinarily long times regardless. I had a couple of commitments that were not honored that I ended up paying for myself, but overall, it was a nice slight that I was willing to overlook, though some people would not have. Thanks, Heritage VW!
Heritage Volkswagen of South Atlanta responded to this review
7/18/2016
Thank you so much for the great review and feedback! We are so happy that you are a loyal customer and had wonderful customer service by our great team and also enjoyed our facilities.
vmack5556/30/2016 03:34:48 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:I'm not for sure of my service person
The overall service was great. I was truly impress about separate rooms with doors for technology, kids, general room. My eyes was truly open to see a a "A Movie Room".
Heritage Volkswagen of South Atlanta responded to this review
7/18/2016
Thank you for the great review! We are glad you enjoyed our facilities while your car was being serviced. We look forward to seeing you again!
Thundergoddess6/29/2016 06:44:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bradley Kerr
I bought my VW from this dealership and have been getting it serviced here exclusively. I have worked with several different service managers but now request Bradley Kerr. He courteous, knowledgeable, and friendly. He is the ultimate professional. I recently needed repairs beyond the normal service. Not only was he willing to check to see if the part was under warranty (it was) but he also found a way to cover all the extra fees; making a $1400 service cost nothing. He really cares about the customer and builds a good rapport with each one. VW needs more service managers like Bradley!
Heritage Volkswagen of South Atlanta responded to this review
7/18/2016
Thank you for your feedback! We are pleased that you had a good experience with our service team especially Bradley Kerr! We look forward to seeing you again soon!
Reef6/09/2016 11:44:00 AM
4.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rufus Well
Rufus made the experience worthwhile and I am very satisfied with my purchase. Only drawback was the amount of time spent at the dealership. Spent just over five hours with finance and negotiating numbers. I communicated the boundaries of my allotted finances and was told "this number is absolutely work-able" yet everything continued to go back and forth repeatedly. Again Rufus was fantastic throughout and would recommend him and the dealership to acquaintances.
Heritage Volkswagen of South Atlanta responded to this review
7/18/2016
Thank you for the great review and feedback! We hope you are enjoying your vehicle. Let us know if we can be of service to you in the future.
jerseygirl5156/08/2016 07:46:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Abney
I was researching on the web Volkswagen cars to buy. I received a call from DJ Heritage's sales manager offering his help in helping me with my car purchase. This was excellent customer service. Both he and our sales rep John Abney were equally wonderful and courteous. My whole experience was amazing, I went in thinking that all I was going to do was look and maybe test drive a car, and I walked out with a brand new car, a fabulous deal on price and financing. Mr, Abney went above an beyond to make our experience one that we will repeat again with this same dealership when we purchase our next vehicle and will definitely recommend Heritage to anyone in the market for a car and is looking for a Volkswagen,one of the best cars ever built. Cary Santoyo Thank You all!!!
Heritage Volkswagen of South Atlanta responded to this review
7/18/2016
The pleasure was all ours! We are so happy that we were able to help you find the perfect car! Please let us know if you have any questions. Enjoy!
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Heritage Volkswagen of South Atlanta : UNION CITY, GA 30291-2001 Car Dealership, and Auto Financing - Autotrader