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The BMW Store

6131 Stewart RdCincinnati, OH 45227-1233
1-866-854-05421-866-854-0542

Why You Should Buy a New Car From Us

Today, over 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW. There's a highly trained, knowledgeable sales staff for bot ... Read more
Today, over 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW. There's a highly trained, knowledgeable sales staff for both new and pre-owned BMWs. An inventory of over 100 new and 90 pre-owned BMWs is maintained to provide excellent selection. Master technicians head service teams specialized in the various operating systems of BMWs. A recently expanded service bay features 28 lifts.

Why You Should Buy a Used Car From Us

Today, over 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW. There's a highly trained, knowledgeable sales staff for bot ... Read more
Today, over 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW. There's a highly trained, knowledgeable sales staff for both new and pre-owned BMWs. An inventory of over 100 new and 90 pre-owned BMWs is maintained to provide excellent selection. Master technicians head service teams specialized in the various operating systems of BMWs. A recently expanded service bay features 28 lifts.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 340 
Nicole1/27/2015 01:23:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Kolleck,Chico Robinson
I came into the BMW store not really knowing what I wanted. Paul Kolleck is a great listener. He showed me several cars and quickly pointed out the pro/cons based on my particular situation. If he hadn't taken the time to listen to my "must have" list and consider my budget conscience nature, I highly doubt I bought a BMW. He found the perfect for me. I've been driving it a couple of weeks and couldn't be happier. He's also very responsive to my daily questions about its operations... I know I could go to the owner's manual but Paul cuts to the chase and I really appreciate his work before and after the sale!
Oscar1/24/2015 11:57:42 PM
5.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Marshall, Scott Senefeld, Joe Ahrens, Rem Imholt
Excellent customer service from the parts department, the are always very friendly and always take the time to look the accessories or parts you are searching for. Thank you very much for your support.
Tina1/17/2015 12:33:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Lykins,Chico Robinson
I was very pleased with the customer service provided to me from Chris Lykins. He was both patient and attentive to my needs. He provided accurate and detailed information as I researched my first BMW. Due to my work schedule I was only able to communicate to Chris through emails and voice messages. His emails and voice messages were always timely and detailed. Chris provided me with options and information that went beyond my expectations and I walked with a great detail and a terrific looking BMW. Chris treated me like a family member rather than just a customer. The finance part of the detail was smooth and quick. Chico was knowledgeable of the financing program and he was quick with the paperwork portion of our meeting. I completed my paperwork in less than 30 minutes. I walked away with more information than anticipated about financing my current BMW as well as one in the future. Chico was helpful and again I felt as if I was his family member as he assisted me with completing the necessary paperwork. Overall, I was impressed with the quality of service provided to me by both Chris and Chico. I was excited about the bag of BMW items that I received from the Sales Manager as well. The BMW Store has my vote for dealership of the year!
BMW Store responded to this review
1/19/2015
Tina, thank you for the great feedback. Welcome to The BMW Store family!
335i xdrive1/16/2015 02:53:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Lykins
This was absolutely the best car buying experience I have ever had. Chris Lykins was a pleasure to deal with, and went above and beyond to make things go smoothly. I wanted specific colors for my new 335i xdrive. Chris found the vehicle I was looking for, had it transferred to The BMW Store, and got me what I wanted. I'll be back!
Markus1/09/2015 02:36:52 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Cassady
After searching for a particular used BMW for a number of months, we found exactly what we were looking for at the BMW store, actually travelling from South Carolina to close the deal. Being from out of state, we were very dependent upon the information, communication, and support from Paul Cassady, which was excellent throughout the transaction. He was open, honest, and very responsive to our questions and concerns, including after the sale was complete, receiving the required documentation quickly after completing the sale. Even more importantly, Paul and the management at the BMW Store helped resolve an issue ound after the sale was complete – going beyond what would have been required or what other dealerships may have done. Paul was a pleasure to deal with, we enjoyed our buying experience, and will recommend the BMW Store to our family and friends.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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