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Midway Chevrolet

2102 West Bell RoadPhoenix, AZ 85023
623-691-7143623-691-7143

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Midway Chevrolet in Phoenix, AZ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy ... Read more
Midway Chevrolet in Phoenix, AZ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We are the #1 volume Chevrolet store in the USA! Volume sales means volume pricing, and savings for you. Midway Chevrolet's deals are ABSOLUTELY UNBEATABLE!! Call us at 623-691-7143.

Why You Should Buy a Used Car From Us

Midway Chevrolet in Phoenix, AZ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy ... Read more
Midway Chevrolet in Phoenix, AZ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We are the #1 volume Chevrolet store in the USA! Volume sales means volume pricing, and savings for you!! Midway Chevrolet's deals are ABSOLUTELY UNBEATABLE!! Call us at 623-691-7143.

Languages Spoken

  • Español

Dealer Disclaimer

Sales tax, title, license fee, registration fee, dealer documentary fee, finance charges, emission testing fees, compliance fees and dealer adds are additional to the adv ... Read more
Sales tax, title, license fee, registration fee, dealer documentary fee, finance charges, emission testing fees, compliance fees and dealer adds are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 160 
andrehcerna7/01/2015 12:31:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gilbert Martinez
Drove home my new volt last night after an amazing experience. Couldn't believe how knowledgable Gilbert Martinez was. Answered all my questions and made the process quick and easy.
Midway Chevrolet responded to this review
7/02/2015
Hello and congrats on the new Volt! We are glad you had a wonderful car buying experience!
Samantha6/30/2015 11:43:36 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kelly, Milton
Kelly Dutton in financial dept. was awesome! She really worked hard for us. I would definitely recommend this dealership to everyone. The reason I gave 4 stars is because it did take a long time to make the purchase final. Our salesman Milton was pretty cool too.
Midway Chevrolet responded to this review
7/02/2015
Samantha, congrats on the new Camaro and thanks for taking the time to post a review!
Bighorriblemistaketogotothisdealer6/15/2015 06:22:22 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kelly Dutton, Joe Koenig, Vincent Bruno
DO NOT buy a car from here! READ every detail, and ASK about every charge because they WILL RIP YOU OFF!!!!!! The sales people, all nice and they go out of their way to make you stay! But once you hit the Finance department, Well thats a whole other story! Kelly Dutton WILL LIE to you, and her boss Joe Koenig, is the WORST. A month ago I purchased a used car from Midway, and since then it has been down hill from there. Three days after I purchased the car I was going trough my contract and started noticing inconsistencies. I went that same day to the dearlership. My car was priced at $17,998 and in filling out paperwork they raised to $21,670. it was a whole day process that by the end you just want to sign and leave. They throw in all these extra things and try to make it seem like its all one package but they dont tell you how much your really paying for everything. They throw in this Zaktek which the contract says its optional, they tell you it isnt, this "ALARM" for $925.00 which nobody said anything about until I get a phone call from some guy trying to make an appointment to install, the Car Club Membership for $985.00 the Mechanical Warranty for $3,070.00, the GAP insurance which she said if I didnt get it the bank would lower my interest rate. She also didnt explain why I would be paying for 75 months on this car which in the end totals amount she financed me for is $30,000. When we went to complain and try to return the car I was told that the contract was not cancellable. She gave me the run around, and when asked to speak to a higher up I was directed to Joe Koenig. Joe Koenig is THE WORST! The way he runs this financial department they are completly scamming people, he enables people like Kelly Dutton to just rip people off! When he finally came around to acknowledging my presence, which took over an hour, he was rude. And they way he directs himself towards you is just telling you whatever he wants to try to get you to leave or get you off his back. When I explained everything that was wrong he told me he would pull my file from accounting to see all the numbers that where drawn up the day of the purchase to try to see what had happened but that wouldnt be done till the next day and I should come back then. He agreed to meet me the next day at 5pm, well when I showed up he walked out of his office, walked right by me and completly ignored the fact that I was there. He had his people tell me that he was on his way to an "Emergency Corporate Meeting" well my father caught him outside, and when he confroted him Joe simply said he was on his way to the bank and would be right back. I never saw my file like promised, was told I needed to wait till the bank had my paperwork before they could do anything to cancel and return the money for all the extra stuff they added. I never saw "my file" like Joe had said, never met with him that day or any day after. I filed a review on Yelp the following day and received a reply from Cassie B. from Midway, asking me to contact David Foringer from Customer Service to speak with him and see if they could work a resolution, when I called he wasnt in his office, I left my name and phone number, even my email address and never got a response. Today 6/10/15 was round three. I met with Vincent Bruno who took care of cancelling the Car Club, the Mechanical Warranty, and the GAP insurance, but the "Alarm" they said cannot be cancelled, he went and asked Joe and the answer he got was the dealer doesnt have control over that and they cant cancel it. I didnt ask for this and It has not been installed, I want to cancel this but I am given the run around and I am still being charged for this. When I asked then what could I do I was given the number for Steve who takes care of the Alarm and he told me the dealership is the one who pays him so if I need to cancel it then they are the ones to refund me, or the bank in this case. Steve said he would call JOE and talk to him. I waited for Joe to come and talk with me, and AGAIN he walks out of his office right infront of me and completly ignores me, doesnt even acknowledge my presence, doesnt say he talk to Steve or anything. I sat there waiting for him to come back but that never happened. Finally another financial person Abe asked if I was being helped, I told him what was going on, and he went to look for JOe. After a while Abe came back said that they couldnt cancel this alarm and that he was sorry. At this point I then asked to speak to Dave Foringer again. Abe went to go look for him. When ABe came back he told me that Dave and Joe where in a meeting together and when he told Dave that I was asking for him Joe simply spoke and said to copy my paperwork and that he would take care of the Alarm and would call me in 24 hours. The clock has started. Im writing this so people will know how they will be treated because if even the "BOSS" can be a jerk that no wonder the rest of his people act the same way.
Midway Chevrolet responded to this review
6/29/2015
Hello Judy, thank you again for taking the time to talk to me and share your experience. I am glad we were able to refund all monies for the MPP warranty, GAP, and the car alarm. On behalf of Midway Chevrolet I would like to extend our sincere apologies for the lack of service and respect you received at our dealership. It is through feedback from our customers that we can identify and correct problems within our process. Please rest assured that this issue has been brought to the attention of Upper Mgmt, and the Finance staff. Sincerley, Diane Customer Service Manager
Jht02045/13/2015 08:59:16 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Abe Koroscil,
Worst car buying experience ever. I went to trade in two vehicles and buy 3. I left with two with the understanding everything is good to go just waiting on truck to arrive. Called a week later and was told loan had not been approved. I said I was told by finance everything was good. They transferred me and said that loan was approved but truck was held up in customs. Called 2 days later for update and was told truck was in Michigan. Called back 2 days later and was told loan hadn't been approved yet. I told sales manager I was bringing the other two cars back because I told them all or nothing. He called back and said its approved and just waiting on truck to be delivered but that General motors did not give dealer dates on delievery. Called GM and they said that is not true and they have no record of a truck being ordered. Another sign I should have ran away was when signing on other 2 cars. The finance person tried selling extended warranty I said no thank you. He kept on and would not take no for an answer. I had to yell and say I'm leaving just for him to say ok I'll have to redo paperwork because he had already added it into the contract. My wife has called repeatedly to ask about the truck and nobody will return her call. GM complaint department tried calling while I was on the phone with them and they wouldn't answer then. Read reviews on consumer reports about Midway and stay away.
Brandon 4/28/2015 01:46:01 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me: Sales manager, Internet sales manager.
I purchased a 2008 Chevrolet Silverado 2500 HD pick up from them. First of all let me say this is a great vehicle. Now The reason I am writing this review. After driving the vehicle for a little while it seemed to shimmy and shake on the freeway. I've been took it to a trusted discount tire store and was told that the tires that were on the vehicle were extremely underrated for three-quarter ton truck. I had discount tire replaced the tires and then went back to midway and explain the problem. First I asked for the manager whom they said was on vacation. Then I talk to a sales Manager whom couldn't care one Way or the other and then try to pass the buck onto another Internet sales manager whom gave me the runaround that I expected when I walked in. Seems to me once they have your money they don't give a rats xxx if you have problems or not. I will NEVER set foot in this dealership again. Any stars associated with this preview or because they won't let you give them -5
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