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Jeff D'Ambrosio's Auto Group

1221 East Lancaster AveDowningtown, PA 19335
1-877-671-05791-877-671-0579
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We are located on 38 acres with over 1500 vehicle on the lot. Very strong financially and will be in business for years to come. We have a "$5,000 nobody beats our deal" ... Read more
We are located on 38 acres with over 1500 vehicle on the lot. Very strong financially and will be in business for years to come. We have a "$5,000 nobody beats our deal" policy that assures you get the best deal. We are a 5-Star Certified dealer and we were voted "Best of Chester County".

Why You Should Buy a Used Car From Us

We have over 500 vehicles on our lot and a credit solution for everyone. Voted "Best of Chester County". Nobody beats a Jeff D'Ambrosio deal......period!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
renespi11/12/2014 10:37:09 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Paul Fiedler,Paul Fiedler,Bob Holmes
I received a pre-approval letter from Jeff D'mbrosio for a car loan up to 39,000. I previously purchased a car from them last year. I was ushered to Bob Holmes. I explained that I was inquiring how much I qualified for in a loan based on this letter. I further explained that I was rebuilding my credit and if the amount could not be determined without running my credit report I was not interested. Bob Holmes assured me that he would not run my credit but have the finance department look at banks that would allow clietn's to have more than one "open order". Bob Holmes kept me there for about 40 minutes during which time I repeatedly told Mr. Holmes to not run my credit. He assured me that they were not. He finally checked with the finance department then came back and told me they would call me. I never heard from the dealership again. As I mendtiond I am trying to rebuild my credit. I am signed up with Credit Karma to monitor my credit. They sent me an alert that I had 6 hard inquiries into my credit. The Jeff D'Ambrosio Group ran my credit 6 times!!!! And they never told me. The set me back 2 years in my credit rebuilding. My emails and calls to Jeff Fiedler the GM have been ignored. I am pursing a complaint with the BBB and the Attorney General's office.
Joedog711/02/2014 02:14:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Kirby and Neil Pufko
Dan Kirby and Neil Pufko gave me the price I wanted on a new 2015 Journey. After I drove the Journey I knew it was the model that I wanted. All black inside and out, leather and mesh seats, you name it, it's in there. The test ride sold it with leather wrapped wheel, big center screen in the console, voice controls, Bluetooth connection. Switches are all easy to find, easy to connect cell phone to Bluetooth, Tire pressure monitors, airbags all around, a truly modern interior. Dan Kirby was awesome to deal with. When we took the test ride, Dan started the Journey up and had some other things to do so the wife and I went for a short spin, had to time to check it out all around on our own. We got a price on it from Dan, then tried one other dealer to see if they had a model without the third row seat. Dan and Neil called my wife in the meantime with a offer we couldn't refuse. They came up on my trade in value and down on the cost of the third row seat. Dan is a personable guy, truly wants you to get the right car at the right price. We spoke in plain terms about the deal, and the price to us was around five thousand dollars off the MSRP. Pretty xxx good. This dealership is huge. They offer a IPAD mini give away, a gift card just for stopping in, and they have a huge service department as well, plus free wifi big screen TV and large seating area while waiting for service etc. I bought my last car from Jeff D'ambrosio Auto Center, and I'm sure I'll get my next car from them to!
bgreenjack10/31/2014 04:20:35 PM
5.0
Overall Rating
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Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Whelan
Bob Whelan was our sales person and we purchased a 2015 Jeep Grand Cherokee Limited. We could not be any more pleased with the friendly service and excellent value we received. Bob helped us find the perfect car at a phenomenal value and gave us a great value for our trade in as well. Bob was very customer focused, extremely knowledgeable, courteous, friendly, and provided great insight to help us with our decision. The selection and service by everyone at Jeff D'Ambrosio Auto Group is outstanding. We highly recommend Bob Whelan and the Jeff D'Ambrosio Auto Group.
emilia.capolli10/12/2014 07:46:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Niel Pufko
It was a raining day and that did not even hinder the buy!! I really did not know what to replace my Audi 6 2001 with so I looked around the lot alone, went in the show room from the rain looked at what was inside, walked back out and Bob Whelan came out to ask if I needed help, from there it was a PIECE OF CAKE! (not even an hour) Bob asked me all the right questions, by my answers he was able to place me in a car that was PREFECT. Listening and Understanding a persons needs and wants is a GIFT. Granted going from an Audi 6 to a Mitsu Mirage is totally a big difference, but I am very HAPPY with my choice, great price, gas mileage, warranty, plus it is a sharp little car!!!! ps Lenny Condi and Niel are excellent with numbers, the little time I was in there I met very nice employees, even the owner Jeff was on site.
lm.wheelock10/07/2014 06:00:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jordan White
I contacted 2 dealers. I wanted a RED 2015 Outlander Sport. The first dealer asked what other color would I consider. The email from Jeff D'Ambrosio Auto Group said, we can get that for you and quoted a price. I knew exactly what I wanted and they helped me to get it and worked with me to get the payments where I wanted them. Buying a car should not be a hassle - it should be kinda fun. Let's face it, it is one of the most expensive things you buy and you should be able to enjoy the process. You should also be able to get straight answers from the salespeople you are working with. Jordan and Lenny were great in getting the payments where I wanted them and in getting the best deal for the vehicle. I will be back for my next car - No Hassle and No Pressure - The only way to go!
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