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Jeff D'Ambrosio's Auto Group

1221 East Lancaster AveDowningtown, PA 19335
1-877-671-05791-877-671-0579
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We are located on 38 acres with over 1500 vehicle on the lot. Very strong financially and will be in business for years to come. We have a "$5,000 nobody beats our deal" ... Read more
We are located on 38 acres with over 1500 vehicle on the lot. Very strong financially and will be in business for years to come. We have a "$5,000 nobody beats our deal" policy that assures you get the best deal. We are a 5-Star Certified dealer and we were voted "Best of Chester County".

Why You Should Buy a Used Car From Us

We have over 500 vehicles on our lot and a credit solution for everyone. Voted "Best of Chester County". Nobody beats a Jeff D'Ambrosio deal......period!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
Tia9225/19/2015 03:54:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Baldwin
I can't say enough about how wonderful everyone was but especially Jeremy and Dave with the purchase of my vehicle. Thrilled with the experience!
nmjdevito5/13/2015 10:39:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Whelan
Very straight forward and many financing options available. No pressure or hassling like other dealerships. Went to purchase a used car but ended up with a new car for the same payment!! Very satisfied!!
Snara5/12/2015 08:16:48 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alfie Yannatelli
Sales person was new but he did a fantastic job! Everyone in the car purchasing process was very pleasant and polite and willing to work with your needs.
Christy5/09/2015 03:28:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Whelan
I have bought my last 3 cars at DAmbrosio. I have bought both new and used cars. Bob Whelan was extremely helpful, professional and courteous. Lenny, the General Manager, was also very helpful and did what it took to make sure I was happy with my purchase. These two men are real gentleman with integrity.
Jason5/08/2015 11:16:00 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike Bertolami
I had my 2014 Lancer gt in for a routine service on February 7,2015. While I was there I mentioned there was a squeaking in my manual shifter when i changed gears, I was told that it needed greased and that it wouldn't be a problem and they would take care of it. So after waiting an appropriate time for my car to get serviced they called me in to get my keys and pay (the usual). But when I and my girlfriend went back to my car and sat down the first thing I noticed was that the center console around the shifter was greasy (it is a polish black finish so its easily noticed). After a closer look I noticed that there were a ton of scratches all over this area, I of course wasn't, Then I notice there are dig marks all around the border of this area (the polished black piece) where you can see that they obviously didn't use the correct tool (a trim tool) to disassemble the area they need to in order to grease the shifter. Instead a screwdriver seems to be the tool used (and by used I mean dig into). So adding up all the noticed scratches on the center console, there are at least 6 pieces of my center console scratched, chipped, or dug into. But wait that's not all, a scratch on my glove box, driver side vent, and under the vent were also newly added. So I don't know what the "Mitsubishi certified mechanic" was doing inside my car to scratch it up in 3 different locations, but I as a paying and returning customer was not happy with this outcome. So what next? I went directly back inside and spoke with Mike Bertolami the service manager, he came outside and looked at everything. I told him I wasn't even concerned about the greasiness of the car, but was not happy about all the scratches. He told me that he would order new parts to replace the scratches and get back to me when they came in, I was grateful that this poor service issue was being taken care of and I was on my way. So here we are May 5,2015 ,multiple e-mails sent,1 containing photos of damages, 1 response on April 2,2015 claiming their computers are messed up and he would get back to me after the weekend and get it squared away, more e-mails sent, and multiple phone calls with messages left and nothing has been done, I still have scratches in my car, and I'm planning on a trip (over 1hr drive) just to try and talk to him personally. This is not an acceptable way to do business and I have waited 3months to post a review/complaint, so I feel that I gave more than enough time for this issue to be made right. P.S. If you look up the cost of replacement parts for this, It isn't exactly cheap.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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