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Monroeville Chrysler Jeep

3651 WILLIAM PENN HWYMONROEVILLE, PA 15146-2123
1-877-886-88121-877-886-8812
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Monroeville Chrysler Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives a ... Read more
Monroeville Chrysler Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 3721 William Penn Hwy to see for yourself!

Why You Should Buy a Used Car From Us

Monroeville Chrysler Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives a ... Read more
Monroeville Chrysler Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 3721 William Penn Hwy to see for yourself!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 1.3
    Customer Service
  • 1.3
    Quality Of Work
  • 2.3
    Friendliness
  • 1.0
    Overall Experience
  • 1.5
    Price

Dealership Reviews

1 - 5 of 50 
Dan Bui11/26/2014 02:30:30 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dennis
Waited 2.5 hrs for an oil changed even though I had an appointment at 12pm. Was told theyre working on it right now at 1pm and should be done shortly.. So I walked out for a smoke and my car still parked in the same spot when I came in. An hr pass, I saw them pulling my car in after 2 hrs of waiting... 15 mins later.. theyre done. Worst service ever / I dont even know if they even changed my oil. Never taking my car here for service again nor do I recommend anyone going here. Service department sucks.
ashleylp229/06/2013 10:56:59 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:dave and eric
Conversation started today 7:13am Ashley Lynn Hi my name is Ashley Pryor. I purchased a 2013 Chrysler 200 from Monroeville Chrysler on May 17, 2013.Everything that I was told at the time of the purchase was a lie. I was told that I would receive better gas mileage, my insurance would go down and that the check I was writing wouldn't be cashed until the following Friday. Unfortunately on Tuesday 21 st I went to the gas station after class and my card was declined. The check that they said they would hold.... they cashed it. I went it ans spoke with a manager and asked if I could return the car because it was cause too many issues. The manager said no and that he would write me a check for $536 which was May 22nd for $536 so that my account would not be in the negative. The manager asked me to pull up my PNC account and he also called the bank to make sure the check went through. On May 24th I went to Chrysler and gave them my down payment of $500 cash and I asked again can i give the car back because I'm not happy with it, once again I was told no. Monday June 3rd I receive a call call from the manager and he is saying that I owe them another $ 500 because of the check they gave me. I explained that they didn't just give me a check they were covering up their mistake that they made. I told the manager that I was not paying it back and he became very angry and began to use foul language. He then proceeded by saying that he will take me to court and that no matter what, he will get his money. I then asked him, not even thinking i was responsible to pay it back but just being nice if i could make payments and he began to yell and use foul language again and no there are no payment arrangements and that he needs his money ASAP. On June 7th my mother and I take the $500 to them and that was the end of that situation.AS far as my insurance going down it went up $36 and my gas mileage is horrible. On Friday June 21st my car wouldn't start. It had to be towed to Monroeville Chrysler. At first they told me it was bad gas and that they do not cover it under the warranty. About three hours later they said that they think it is sugar and to call my insurance company because its vandalism. I called my insurance company and they took care of everything. June 28th my car is ready, I go to pick it up and the gas is very low. I go to the gas station to fill it up and the gas s having a hard time going in. I was only able to put about three dollars in it. I call monroeville Chrysler and let them know what is happening and they told me to bring the car in Monday. I bring the car in and they have it for about four more days. I get my car back and it is costing me so much money in gas, the gas mileage is worst and i call and complain and they act like nothing is wrong. I called in July and the manager told me that its because gas prices went up. I called back in August after spending $96 in three days and they told me i would have to pay $95 just to look at it. This is crazy I just want to get rid of that car, I should of been given the chance to give it back when I first asked.
saleenman18/06/2013 10:46:18 PM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:-
Drove an hour to buy a vehicle, (2011 Sonata) the car had 9k miles and smelled like someone just smoked a pack of cigarettes in it, scratches in every panel, wheels were trashed and visible dirt and runs in the repainted bumper. The interior had spilled soda in the cup holders ans the engine looked like it was driven on a dirt road all 9k miles. After pointing out all the issues the sales manager said the price listed is the bottom price and that was it. We left and drove to Cochran miles up the road and bought the same car with all the same options "certified" with 18k miles in "like new condition" for 3k less.
Kplanavsky5/14/2013 06:30:53 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:rich
Purchased a new 2014 Jeep Grand Cherokee. Part of the deal was the installation of Jeep running boards and Jeep in the bumper hitch. Also there were dirt marks on the seat and headliner when we took vehicle that they said they would clean when we took it back for the installation of the running boards and hitch. Over a week later they called and said that the items were in, so we dropped off the vehicle int he evening, and got a call the following evening that the vehicle was at Uhaul. They installed a Uhaul hitch, and we did not agree on an aftermarket hitch. this piece of junk looks terrible,with electrical tape holding the wires together, and rests a good 4 inches lower than the hitch we were supposed to get. Took vehicle back and the salesman said that was not the hitch we were supposed to get. We need it higher to haul our boat and to put it in the water, and the electrical is too low that we will be shorting out the electrical when we put the boat in the water. The sales manager refuses to correct the situation, They never attempted to clean the grease marks off the seat and headliner. So they completely ruined the utility of the vehicle, and didn't bother to correct the other things. Don"t believe a word they tell you. Paid over $35,000 for a vehicle that cannot do what it was intended to do
Libertygirl*18/16/2012 09:31:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron
Service is fantastic! I could not believe when I called they are open to MIDNIGHT! The got our Liberty in quickly for a brake problem.
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