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Toyota Direct

4248 Morse RdColumbus, OH 43230-1486
1-800-973-89441-800-973-8944
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Customization
  • Delivery Options
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Why You Should Buy a New Car From Us

Let's go to Toyota Direct for the best selection, savings, and satisfaction. Toyota Direct - Let's go Places. Free car washes for life and Toyota Care - 2 years or 25,00 ... Read more
Let's go to Toyota Direct for the best selection, savings, and satisfaction. Toyota Direct - Let's go Places. Free car washes for life and Toyota Care - 2 years or 25,000 miles of complimentary service - included with every new Toyota purchase.

Why You Should Buy a Used Car From Us

At Toyota Direct, you will experience the combination of friendliness, professionalism, and dedication to customer service not found anywhere else in central Ohio. We hav ... Read more
At Toyota Direct, you will experience the combination of friendliness, professionalism, and dedication to customer service not found anywhere else in central Ohio. We have a large selection on all makes and models to choose from. Just call, e-mail or stop by to be treated to a "FUN" buying experience.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Any available rebates included in sales price in lieu of any special financing / lease incentives unless otherwise indicated.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 3.9
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 191 
las9144/30/2015 05:37:07 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nic Edgell, Mike Schroeder
Would not hesitate to recommend Sales Associates, Nic Edgell and Mike Schroeder who were very accommodating in our search to find the right vehicle for our specific needs. Impressed with their courtesy and professionalism. Would return again to this dealership.. Brenda D
barb4/28/2015 10:05:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Patti Street,Ivan Lambert
I've bought cars from Toyota Direct for years, including a Camry and 2 Prius's, plus my husband has purchased a Yaris. Pattie Street has been my salesperson for years, and I trust her completely to give me the best possible price and exactly the car I want. Her friendly and helpful manner is very appreciated. She knows her stuff! I met with Ivan Lambert in Finance and he wasn't aggressive in pushing add-ons, and let me just decide for myself what I wanted to do. Very nice. I've also used the Service Dept. for years too, and have generally had a very good experience. Chris Grossman is our service advisor, and we feel he does an excellent job.
ekrysza14/26/2015 10:25:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Patti Street,Ivan Lambert
I was very nervous about going to the dealerships it was my first time purchasing a car on my own. Pattie immediately put me at ease with her warm and friendly manner. She explained everything well and I did not in anyway feel rushed. It was a very busy day at the dealership but Pattie was very attentive. Even when we were waiting to meet with the finance person she continued to check on us to make sure we were comfortable. Overall I feel like I got a great deal and would feel comfortable recommending Pattie to any of my friends and family!
Toyota Direct responded to this review
4/27/2015
We're very happy to hear about your pleasant experience with Pattie!
beedubya4/23/2015 03:19:12 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Elgins
It took a few tries to diagnose what was causing the shifter in my FJ Cruiser 6-speed to become sloppy. After some self-diagnosing via FJ Cruiser forum I asked the technician to remove and repair the shifter. . The repair was quite unorthodox in that instead of replacing the shifter with a new one that would eventually fail (design flaw) they accepted my proposal to repair the problem with a more permanent solution (using a two pat epoxy to replace a worn rubber bushing). All the while they gave me a ride to and from work. I've very happy with the repair though I'm disappointed about some stains on the passenger seats.
mtbguy4/14/2015 11:50:56 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Andrew, Misty, Reggie
The good- my salesperson was very nice The bad- pretty much everything else. The finance people messed up something with title that I didn't catch while signing mounds of paperwork. When I went to title and register car in the state of residency the title work was screwed up, so I now have an expired temp tag (Toyota Direct said they can't issue me a second one) and am trying to refinance car with different lender to hopefully solve the problem. I went through several layers of management at the dealership without any assistance. Then I went "up the food chain" to Toyota Motor Credit and they couldn't figure out how to help and then referred me back to the (incompetent) dealership again! Like that is going to help! I have purchased many cars all over the US before and never had something like this happen. They have their money so don't care.... Delete review
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