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Koons Annapolis Toyota/Scion

1107 West StreetAnnapolis, MD 21401
1-855-881-33591-855-881-3359
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have a huge selection of New Toyota's and Scion's in stock and ready for immediate delivery. If you dont see what you are looking for here, call us now and we will get ... Read more
We have a huge selection of New Toyota's and Scion's in stock and ready for immediate delivery. If you dont see what you are looking for here, call us now and we will get it for you. Call us now and ask about the latest rebates and financing incentives. The only deals we cant make are the ones we dont see!!

Why You Should Buy a Used Car From Us

The Koons Used Car Advantages 1- Lowest Online Prices Everyday 2- Certified Quality Inspections 3- We'll Buy your car 4- Credit Rebuilding programs 5-FInancing that suits ... Read more
The Koons Used Car Advantages 1- Lowest Online Prices Everyday 2- Certified Quality Inspections 3- We'll Buy your car 4- Credit Rebuilding programs 5-FInancing that suits your budget 6- Warranties that cover your vehicle 7- AutoCheck Vehicle History 8- Showroom Kiosk Terminals 9- On-Line Shopping at Koons.com 10- Our 7 day Exchange Program

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $300 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 176 
Jeff Hayes12/11/2014 01:33:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Viktor (Finance)
Fast, easy and affordable. Great sales and financing staff. Couldn't be happier with my purchase. Best priced vehicle in town! Ask for Emanuel and Viktor!
talkred12/06/2014 04:59:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Emanuel Persaud
Emanuel made purchasing a Toyota Avalon go very smoothly. I agree with other reviews he puts you first before the sale. We told him what we were looking for and our budget and he was able to deliver. Emanuel also set up an appointment time to go over all the features of this car. I would definitely recommend Emanuel for your experience of purchasing a vehicle at this dealership.
hdrk1110/17/2014 05:37:12 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rod Gautier, Wendel (Dealership Manager)
Took 2014 1794 Tundra (20k miles) in for an oil change and tire rotation. Service tech cracked oil filter housing cap and 5 quarts of oil leaked out of the engine during the return trip home. That trip was around 30 miles, mostly at interstate speeds. Service tech clearly did not run up engine and check for leaks which would have been quickly discovered. Dealership manager and service department manager were unapologetic and arrogant. They offered only to take an oil sample after 1000 miles and take no responsibility for their incompetence. The integrity of the engine is now in question.
mbachmanwaggy10/08/2014 05:59:53 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike, Kermit, Herman
This place is a JOKE!!! Had to make 2 trips there in 2 days. on first trip (Monday) got the RUNAROUND. Then had to go back on Wednesday (Appointment) and was told several different stories. Got more RUNAROUND. What I don't understand is we were turned down for $800 financing, but could financed for $20,000. Secondly, had $5000 cash to pay outright on a 2000 Dodge Grand Caravan, and was told it was sold already, then no it was there but they couldn't find the keys, then the Salesman "Mike" had to go out and get a key made, then was told by someone else that they couldn't sell that vehicle because is didn't pass inspection because of blown Valves. Now I and my Husband test drove that van and it was in PRISTINE CONDITION. And after 2 trips and 2 wasted days still without a vehicle. I will never go to this so called Dealership again, and I would recommend anyone else to steer clear of it too. Unless you want to end up with something you don't want or can't really afford.
Koons Annapolis Toyota Scion responded to this review
10/29/2014
I want to apologize for your experience and the inconvenience to you when you came in to purchase a pre-owned vehicle. I know Dennis Weaver, Used Car Manager, was working with you in trying to find another vehicle. I understand he called you yesterday and you have already purchased another vehicle. I wanted to say how sorry we are that things did not work out here. If we can ever be of any assistance please feel free to contact us. We would love the chance to gain your confidence and trust in us. We hope you enjoy your new vehicle!
samstephen888/25/2014 12:34:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Emanuel Persaud
As a first time buyer, Emanuel made the entire purchase process go by easy for me. He proved to be very knowledgable about anything I wanted to know about my brand new Tacoma. He covered topics of its features and maintenance. He took heed to 1.) exactly what I was looking for and 2.) what would make the final decision for me in my choice of a truck. There was not any rushed or pressured feeling into buying a vehicle. Straightforwardness such as this is hard to come by, and I greatly appreciate his work ethic and honesty.
Koons Annapolis Toyota Scion responded to this review
9/22/2014
Thank you for the review! Glad to hear you had a great experience.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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