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North Central Ford

1819 North Central ExpresswayRichardson, TX 75080
1-866-848-82871-866-848-8287
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
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Why You Should Buy a New Car From Us

We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer ... Read more
We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer satisfaction. Our Dallas area Ford Dealer website provides Ford car buyers and Ford truck buyers with useful information to buy a new Ford or used Ford in the Dallas, Texas area. The Dallas FORD Dealership provides great savings to our Dallas Metroplex FORD customers. You can find information on FORD Cars and FORD trucks in ou

Why You Should Buy a Used Car From Us

We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer ... Read more
We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer satisfaction. We are located on US 75 Central Expwy just south of the George Bush Turnpike. Your satisfaction is our #1 goal ... now and after the sale. Call us for quick, friendly, knowledgeable service!

Languages Spoken

  • Español

Dealer Disclaimer

All prices plus tax, tag, title, documentary fee, and destination. The sale of any new or used vehicle is subject to our mandatory fee, in addition to any negotiated vehi ... Read more
All prices plus tax, tag, title, documentary fee, and destination. The sale of any new or used vehicle is subject to our mandatory fee, in addition to any negotiated vehicle price, for coupons entitling the purchaser to discounts on service and parts. See dealer for details!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 114 
J1/11/2015 12:22:54 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Christopher cook
I had $15 stolen out of my truck when I had it repaired there. So people beware, they have thieves working on your rides, take out all valuables or they will do it for you!
travistwt12/18/2014 05:40:00 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Eshea
It was rather painless experience until I got my paperwork and discovered I was bamboozled by the finance guy. It all starts with what a great price for this great car, so you think, then you go into the finance guy who has all the paperwork prefilled in for you. He even knows you are going to accept all these needles options, as there is already an X in the accept box of each of these items. I am talking about products they put on the car, but they are invisible, things like PHAMPTOM FOOTPRINTS, $259.00, then there is PERMASKIN, a clear coat, so you really can't say for sure if they actually put this stuff on the vehicle, $329.00, Then there is GAP coverage in the event you total your vehicle and the insurance amount is less than your payoff. How could this be a winner for someone who puts down 50% on the vehicle and in fact told the finance guy that he was planning on paying the loan off in 6 months? why would any want that under that situation? If the finance guy is a finance guy, then publicly respond to this with your justification of needing a GAP coverage when 50% down payment on the vehicle was made, and your were told of my intentions on paying the vehicle off in 6 months. Now is your chance to put me in my place. Anyways, $653.00 for GAP cancellation coverage. Next, Easy Key care, you loose your key, they will replace it for free. $329.00. I probably would have jumped onto that one, as I have experienced loosing a key or two over the years. But, for their tactics, I am canceling it anyways. They could have made money honestly, but instead, they are greedy and just try to take everything they can from everyone knowing only a few will really ever know. Then there is a DentCare program for which I have no paperwork on, but whatever that is, it was $674.00. Finally, the is the Vehicle Service Contract, or the extended warranty. It was never offered to me or suggested to me. That one I had noticed and I was told it is required for financing. He said don't worry, you can cancel it, but just wait 30 days before you do. That option was $2,027. So I acknowledge that I knew there was that in the deal, but none of the other slip-ins. So buyers beware, caveat emptor, because the car I thought I was bargaining for contained none of the aforementioned items or accessories were listed on the window sticker. But somehow, this invisible antitheft thing was installed on the vehicle while I must have been in the bathroom and probably occurring at the same time they were applying this clear coat protectant on my soon to be vehicle. They probably employ Invisible Man at the dealership to put on these invisible products. So the car listed at $23,000 was considered a fair value for the vehicle, but when you add $4,272 in crap, that is considered a good day for the dealership. It has been 16 days since I have sent off these request for cancellations and they received them on December 2, 2014, yet they have failed to refund my money and have not even acknowledge receipt of the cancellations from me and letting me know that they are working on it. For that reason, I am making everyone aware that as I now know, you don't have to accept these little warranties and insurances for financing. Make sure you sit there and read every word of what you are signing. Because of that, I have spent $45.00 in postage for signature confirmations on cancellations notices, and I am paying interest on $4,272 of crap I wasn't even told about, except for the extended service plan, but only after I discovered it.
Thomasiii12/08/2014 11:24:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason lee service
I contacted north central ford through their online chat. Sean the Director was kind and got me promptly an appt with Jason in service. Sean mentioned that if I stopped by he would have an oil change coupon printed up for me. I thought that was very kind of him. When I arrived he had it printed and ready as promised. Since they are under construction he offered to ride back and show me where the temporary service drive was located. I said sure. He got me with Jason who helped through the process . They even hand washed my f150 for free. Above and beyond thank you!
mwat9729/26/2014 10:45:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Herbert Jones
Thank you Herb for your patience! Prior to working with you and North Central Ford I was presented three opportunities to purchase a vehicle and each time did not because it did not feel like the best decision. I am so glad we waited! My Husband and I are very pleased with our purchase and feel confident that we made the right decision. Thank you for taking the time to explain the details to me again and again and making the entire process easy.
travelreviewer089/26/2014 02:49:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roy ( service) and Gary ( Service Manager)
Charged me for unauthorized radiator flush service and wanted to argue with me saying I had agreed to this additional service on the phone. I went ahead and paid for this service because I just wanted to get out of there. I have been going there for service for 10 years , shocked. Well, Update !! I immediately received a phone call from the service manager Gary after I reviewed my experience. He was kind ,understanding and concerned. We have worked this problem out and I am so glad he phoned. This had to have been a communication problem with the service person on the phone. This was not like my service person as he had always been wonderful in the past. I am glad we were able to work this out and North Central Ford cared. I do recommend this location for service. I will be back. Thank You so very much Gary . Debra Ford *********** As of October 7th,2014 I am still waiting for my refund as promised by Gary (Service Manager) for the unauthorized service. I have not received it ! *********** Update ! October 14,2014 I finally received my refund check. Thank you Gary, Roy and North Central Ford .
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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