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Franklin Chevrolet Cadillac Buick GMC

733 Northside Drive EastStatesboro, GA 30458
1-866-493-89871-866-493-8987
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
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Why You Should Buy a New Car From Us

Your Chevrolet Cadillac Buick GMC dealer Serving Statesboro near Savannah, Georgia Franklin Chevrolet Cadillac Buick GMC also proudly serves as your Statesboro GMC, and S ... Read more
Your Chevrolet Cadillac Buick GMC dealer Serving Statesboro near Savannah, Georgia Franklin Chevrolet Cadillac Buick GMC also proudly serves as your Statesboro GMC, and Savannah GMC dealer. Stop by and test drive our line of stylish yet powerful GMC trucks like the Sierra, Canyon or the Acadia. Looking for a new Buick car or SUV? Search no further, we have what you are looking for! We are proud to serve as your Savannah Cadillac and Statesboro Cadillac dealership.

Why You Should Buy a Used Car From Us

Your Chevrolet Cadillac Buick GMC dealer Serving Statesboro near Savannah, Georgia Franklin Chevrolet Cadillac Buick GMC also proudly serves as your Statesboro GMC, and S ... Read more
Your Chevrolet Cadillac Buick GMC dealer Serving Statesboro near Savannah, Georgia Franklin Chevrolet Cadillac Buick GMC also proudly serves as your Statesboro GMC, and Savannah GMC dealer. Stop by and test drive our line of stylish yet powerful GMC trucks like the Sierra, Canyon or the Acadia. Looking for a new Buick car or SUV? Search no further, we have what you are looking for! We are proud to serve as your Savannah Cadillac and Statesboro Cadillac dealership.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act Fee (when applicable) All precautions are taken to ensure accurate pricing.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience

Dealership Reviews

1 - 5 of 9 
Dirk T12/26/2014 11:55:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Quicton Mitchell,Chris Kennedy
My company runs a fleet of trucks and I cannot say enough how these folks give you great service after the sale. Every place is giving deals but it's after the sale when you have an issue that makes me come back here. Friendly staff, great service writers and they follow up to make sure a nagging issue is resolved to my satisfaction. That's a 5 Star Dealership.
dmpaige5/04/2013 12:24:58 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Don Sweeny
Don called me and once he found out how upside down I was, didn't want to talk to me. I'll remember that when I'm in a better situation.
ASHB3/12/2013 11:55:04 AM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:GAP Insurance refund manager
This is the WORST dealership I have ever dealt with. The finance manager "Q" because Quinton is apparently too professional, argued with me over the phone and then hung up on me. When I called back very annoyed he continued to have an attitude with me. "Q" asked us for documents proving the address for both of us - we told him from the beginning that everything to that address was in my name and he said not a problem until the papers were signed and then it was a huge deal and of course totally our fault. Without the documents the bank could not verify the address for both of us. He said if they could not we had to find other means to finance or return the truck. By this point I said fine I'll bring the truck now but you will need to return the money and the truck we traded in - then of course we could not return the truck, it wasn't an option , and we better produce the paperwork. Why? Because wonderful "Q" had already sold of the truck we traded. Wonderful dealership right! A year later the truck has been traded and I received a letter regarding the GAP insurance refund. I called the dealership to ask what they needed for us to recover the refund. I faxed everything they asked for and was told it would be up to 30 days and that I would be called when the check was ready to PICK UP. Three weeks went by so I called to check on the status - the lady that handles the GAP refunds spoke with me to verify my address I told her they had left out the apartment number. She said she would add it and the check would be MAILED that week. Another week and a half goes by so I called AGAIN to make sure it was mailed and not lost in the mail somewhere. The same lady said she was waiting on me to fax her proof of my address. I told her she never told me I needed that. Her reply oh okay well I'll have it out this week.. DISORGANIZED, RUDE, UNPROFESSIONAL - BASICALLY HORRIBLE.
Lunsford williams 1/28/2013 10:39:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett,Thomas,Mr.Franklin 3
Drove from Columbia S.C to make the purchase and it was worth the trip in every way. Wish we had dealers in my home town that were as fair with their pricing and trade-in allowances. I will definitely make the drive again when it's time to make another purchase.
LaBennett10/16/2012 04:14:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Lamar, Chris, Paul
Franklin was recommended to me for a purchase of a "good used car", by my local mechanic. He said they were trust worthy, solid, and cared about their customers. I was leary as dealerships are many times a little higher in price. However, they worked with me, within my budget, gave me a fair trade-in value, a wonderful used Pontiac, and their sales staff went out of their way to make it all easy for me. The sales rep, Kate Powell, even went so far as to take a small accessary part off of my trade-in (which I was close to tears about getting rid of as we had gone almost 400,000 miles together) and with a bow attached gave me something physical to always remember my truck by. In other words they cared about me, even though I was not one of their customers who could afford a top of the line new vehicle from them, it did not matter to them what I bought, it mattered that I was their customer. When I had a service issue, within 45 days of purchase of my vehicle. They did something remarkable for any business these days. They stood by their words, not their piece of paper. The service issue was not one that would have been covered by the warranty, but Lamar, during my purchase, told me he had gone through the car "with a fine tooth comb", and he promised me it was solid, reliable, and something I could count on. I took him at his word, and when this problem occured he did NOT say what most others would say, "well, it is a common part, there was no way of knowing, it is not covered, I am sorry but..." INSTEAD, he looked me in the eye and said "I'm sorry, don't worry, we will take care of you, I give you my word....." Now, I assumed that this meant that they would give me a good discount for repairing the car, but instead Lamar stood by his words to me from the beginning, and made it right. I know that they cannot do this for every issue or part, I do not expect this, but it was wonderful to have a group of people CARE about what they said to me, to back it up with deeds, to go out of their way to make the car right, and to make me happy and confident with the choice I made in purchasing from them. I know of few others, in any business, who would do what the Franklin team did. All my future vehicle purchases will be made from Franklin Chevrolet, and their wonderful, customer oriented team.
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