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Hayes Chrysler Dodge Jeep of Baldwin

3660 State HighwayAlto, GA 30511
1-888-784-88231-888-784-8823
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

That's simple! We treat you like family. That's the philosophy that drives everyone at Hayes. We know without you - the customer - we wouldn't be here. Sure, you want a g ... Read more
That's simple! We treat you like family. That's the philosophy that drives everyone at Hayes. We know without you - the customer - we wouldn't be here. Sure, you want a good deal on a car, and our prices are hard to beat! But, as many of you already know, there is much more to buying a new automobile than the price. You see, at Hayes we want you back each and every time you're in the market for a new car or truck.

Why You Should Buy a Used Car From Us

That's simple! We treat you like family. That's the philosophy that drives everyone at Hayes. We know without you - the customer - we wouldn't be here. Sure, you want a g ... Read more
That's simple! We treat you like family. That's the philosophy that drives everyone at Hayes. We know without you - the customer - we wouldn't be here. Sure, you want a good deal on a car, and our prices are hard to beat! But, as many of you already know, there is much more to buying a new automobile than the price. You see, at Hayes we want you back each and every time you're in the market for a new car or truck.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes tax, tag, title and Warranty Rights Act fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 1.7
    Customer Service
  • 2.0
    Quality Of Work
  • 2.0
    Friendliness
  • 1.7
    Overall Experience
  • 2.6
    Price

Dealership Reviews

1 - 5 of 74 
bchboy12061/25/2015 04:41:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Mitchell
I stopped by after work to look for a new vehicle that wa more pet friendly than my Silverado and the salespeople took care of that fast without any high pressure sales tactics.THey were friendly, knowledgeable and just a pleasure to do business with! I will purchase from there again.
lk1/22/2015 07:11:15 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:David. Scott wells
Tried discussing car price with salesman and everything else. I already have my own financing but they decided to not only yell at me and cuss at me but when I told them we would go elsewhere they told me to leave. I have never in my life deal with hayes again. The salesman are completely rude and horrible customer service. I will definitely be calling general managers and let them know how they acted. Very disgusted
Frank1/13/2015 06:09:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Lewis
Great dealership attentive to customer needs and wishes. Excellent customer service. Sales person David Lewis was attentive. The sales experience was non stressful. This is the 3rd vehicle I have purchased from this dealership and I will return and recommend to others.
drew19688/18/2013 01:11:02 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:TJ
Beware of this dealer! The only reason that they get one star is because there is no option for zero stars. My husband and I began our experience there with asking for more information on their website. The person that I spoke with would not help, but kept insisting that we come in. I made the trip up there ( over an hour) and was told that the person that I spoke with was not there, so they handed us over to another salesman that had no knowledge about the Grand Cherokee that we wanted to see. In the meantime they evaluated our car. After test driving the car the salesman asked us to come inside where we waited for 45 minutes for them to tell us that our car was worth $3,500 less than what we were told by another dealer. Needless to say, we did not accept their offer, and when we told the salesman that they were not even close, he said maybe he could get us another $200, if it would make it work. He even gave us the, it won't be around long, speel. What a joke! Stay away from this dealer! I guess that they think if you drive all the way to Baldwin that you are desperate to buy.
ferocious7/24/2013 09:26:44 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Scott
I called ahead to make sure that somebody is gonna be there waiting on me as i live 2 hours away and i was coming from work at peak traffic hour. I was basicaly told that if i dont make it there before closing time I'm outta luck. And that was just the beginning of terrible and I mean WORSE customer service I've ever had. I'm not buying a pair of socks here, I'm about to shell out $$$ for a car and he acted like he has no interest whatsoever in making a sale. I told him i was going to put down half of what the car is worth in CASH and he still wasnt willing to work with me on the price even a lil bit. I loved the car but was not happy with the engine performance/size so if I have to put up with having to floor the pedal everytime i drive i wanna get a better deal on the car to justify the hassle. I had a feeling the car didnt have a lotta buyers anyway and was sitting for a good while there i think he should have jumped on the offer but instead he acted like i was taking his time from the moment i walked in the dealership. No sales skills whatsoever, i think he is in the wrong business. I never write reviews especially bad reviews, but i was just shocked. And reading some reviews on here about the dealership i can see that I'm not alone. I guess I just got a wrong guy there and the dealership lost a potential customer.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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