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Mercedes-Benz of Augusta

3061 Washington RoadAugusta, GA 30907-3828
1-866-913-47041-866-913-4704

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Mercedes-Benz of Augusta. Our goal is simple to help you discover the true joy of driving. From the minute you enter our showroom and throughout the life of yo ... Read more
Welcome to Mercedes-Benz of Augusta. Our goal is simple to help you discover the true joy of driving. From the minute you enter our showroom and throughout the life of your vehicle, we'll do whatever it takes to make your experience a pleasurable one. Find the perfect Mercedes-Benz to suit your unique driving style. Whether you are driven by performance, price, body style, new or Pre-Owned, we can help you narrow your search quickly and easily! A truly enjoyable buying and driving experience!

Why You Should Buy a Used Car From Us

Welcome to Mercedes-Benz of Augusta. Our goal is simple to help you discover the true joy of driving. From the minute you enter our showroom and throughout the life of yo ... Read more
Welcome to Mercedes-Benz of Augusta. Our goal is simple to help you discover the true joy of driving. From the minute you enter our showroom and throughout the life of your vehicle, we'll do whatever it takes to make your experience a pleasurable one. Find the perfect Mercedes-Benz to suit your unique driving style. Whether you are driven by performance, price, body style, new or Pre-Owned, we can help you narrow your search quickly and easily! A truly enjoyable buying and driving experience!

Dealer Disclaimer

All prices are plus your local sales tax, tag, title and documentation fees. We will have the owner's manuals and two keys with a Certified Mercedes-Benz, if it is anoth ... Read more
All prices are plus your local sales tax, tag, title and documentation fees. We will have the owner's manuals and two keys with a Certified Mercedes-Benz, if it is another vehicle please ask.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 3.3
    Quality Of Work
  • 2.8
    Friendliness
  • 2.6
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 15 
Sarheault@bellsouth.net12/10/2014 01:34:29 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Bumpus
We were working with Debbie Bumpus on locating a perfect used SUV, so far we haven't decided on a purchase, but the level of service, kindness and care of your staff will bring us back.
Mercedes-Benz of Augusta responded to this review
12/12/2014
Thank you for your kind review on Debbie! We look forward to your visit.
pennsco19999/22/2014 04:12:56 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Service
3 weeks after purchasing a (used) vehicle for my daughter, which she has not yet driven, the check engine light came on. I took it back to the dealer to have it checked. The problem they say is not covered by the extended warranty that I purchased and that there is nothing they can do to cover the cost since I purchased a used vehicle. Terrible management and customer service. I would suggest taking any used vehicle you may purchase to another mechanic to have checked out before buying from this location. My fault in regards to that. But, hope you learn from my mistake.
kasong129/11/2014 03:36:09 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Russ Boykin
My fiance and I drove up to Augusta from Savannah on several occasions for leisure and to look at purchasing a new vehicle. We visited several dealerships in the area on each trip including Mercedes Of Augusta. On at least three different visits to the Mercedes dealership no one ever came out to greet us nor did any employee acknowledge our presence while looking at there inventory so subsequently we went online and was then contacted by Russ Boykin. He convinced us to stop by one more time and we did only to be ignored again. We finally got the hint that our business was not appreciated so I want to thank Mercedes Of Augusta for they're non-service and now my fiance is the proud owner of a 2015 Audi Q7.
cowboys89/09/2014 11:27:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Hanson, Debbie Bumpus and Jeff
After looking for a vehicle for several months, we finally found the one that was perfect for us. It was a 9 hour drive to Augusta, Ga but the employees and dealership made it so worth the drive. Our salesperson Craig checked in with us multiple times on the drive up, had everything ready for us when we arrived and checked on us several times on the drive home. We were treated like a friend or family member and not just a customer. We would definitely recommend this dealership to anyone. Melissa Clemmons
Mercedes-Benz of Augusta responded to this review
9/15/2014
Thank you so much for being great loyal customers! We all truly appreciate your kind review and your 9 hour drive to come see us. If there is ever anything I can assist you with, please let me know. Enjoy your new car! John Roberts, General Manager
Emauga8/30/2013 03:01:33 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Robin
After working with several Mercedes dealers in Southeast, I tried to just see if a car was available on the lot while speaking with Robin over the phone on sales. After telling her what I was looking for, she kept looking up the wrong model to which I had to remind her repeatedly that I was searching for an entirely different class. Then, she kept asking me to come in to which I told her I needed to take care of everything before picking it up (since I lived 2 hours away) to which she told me to she couldn't do and "never call back". Never even got to if the car was on the lot much less price. F for customer service. And yep, I'll never call back.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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