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Five Star Chrysler Dodge Jeep

3068 Riverside DriveMacon, GA 31210
1-866-459-24501-866-459-2450
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We have been a Family Owned company for over 25 years and pride ourselves in offering you an available inventory of HUNDREDS of NEW and QUALITY PRE-OWNED, CERTIFIED vehic ... Read more
We have been a Family Owned company for over 25 years and pride ourselves in offering you an available inventory of HUNDREDS of NEW and QUALITY PRE-OWNED, CERTIFIED vehicles. Also, our award-winning service departments are here to provide you with prompt, thorough service for all of your automotive needs. There is a difference between automotive dealers and the services they can provide you, and FIVE STAR AUTOMOTIVE GROUP is making that difference.

Why You Should Buy a Used Car From Us

We have been a Family Owned company for over 25 years and pride ourselves in offering you an available inventory of HUNDREDS of NEW and QUALITY PRE-OWNED, CERTIFIED vehic ... Read more
We have been a Family Owned company for over 25 years and pride ourselves in offering you an available inventory of HUNDREDS of NEW and QUALITY PRE-OWNED, CERTIFIED vehicles. Also, our award-winning service departments are here to provide you with prompt, thorough service for all of your automotive needs. There is a difference between automotive dealers and the services they can provide you, and FIVE STAR AUTOMOTIVE GROUP is making that difference.

Dealer Disclaimer

Prices listed exclude taxand title. Although we strive for complete accuracy, typographical errors may occur. Please verify final pricing and availability with the dealer ... Read more
Prices listed exclude taxand title. Although we strive for complete accuracy, typographical errors may occur. Please verify final pricing and availability with the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.3
    Quality Of Work
  • 4.3
    Friendliness
  • 4.2
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 90 
thankyou1238/23/2015 08:33:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Carter
Anthony carter was great he made this car buying experience easy and worth while. He knew his product and was very respectful and I would recommend anyone to him if your trying to buy a car go ask for Anthony Carter he will keep you informed where you are in the deal and is all about customer service. Thank you Anthony Carter!
Five Star Chrysler Jeep Dodge of Macon responded to this review
8/24/2015
We're glad to read that you enjoyed working with Anthony during your recent visit! Customer service is our passion at Five Star Chrysler Dodge Jeep Ram of Macon, and we're delighted that you were so pleased with your experience! We hope you will call on us the next time we can assist you, but in the meantime, please enjoy your new car!
RichPorter8/01/2015 04:30:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wallace Newby
Today July 31,2015 returning to purchase another car .We had the same awesome customer service they worked with us until we comfrotable . This was our second purchase . Each time we were treated with the outmost respect and the accomdated our Autistic son and they made his time easy on him . William . Wallace worked over and very late to makre sure everything was a go . You know these people care and go above and beyond to do their jobs and their main concern is making the customer happy . : No matter how hard the situation: maybe be . WE would give them 10 stars if we could . Javanna and Richard Porter
Five Star Chrysler Jeep Dodge of Macon responded to this review
8/04/2015
Thanks for your great feedback, Rich! We're thrilled to have been able to help again, and that we continue to have your confidence with your needs! It's great that our team was able to ensure that your most recent visit went smoothly, and we are so happy to have achieved our goal of "five star" customer satisfaction! We look forward to seeing you again in the future, but in the meantime, please enjoy your new car!
Not Happy7/27/2015 01:03:05 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:MARCUS, JEFF T.
Too bad I can't give zero stars for this excuse of a dealership. My finance and I purchased a car on Friday with them. The car had come with accessories and they were in the car when test drove it 2 days prior. On Friday, we went to the dealership and put down $2.5K on the car and finalized all the papers. This whole process took us about 4 hours. Once everything was said and done, we were excited to get out of the place and enjoy our new toy. On our way home, we realized that one of the accessories was no longer on the car. We called them immediately (5 minutes after leaving the lot) and told them we are on our way back to pick it up. They informed us that they were on it and would find out why it wasn't on the car. We pulled back in...maybe 10 minutes after we left, and to our surprise our sales rep, Marcus, that said "he was on it"....well he was sitting pretty in their golf cart right in front of the store on his phone. So we talk to him and he gets one of the sales managers, Jeff T. Jeff informed us that they removed the accessory so it does not get taken off at night when the car is on lot and that it's locked up in the accessories department and to come back Monday. I texted Marcus on Monday before I was heading up there to give him a heads up to get the part for me. This is where all the shady business starts. Marcus runs back to Jeff T for help. Jeff comes over to me and informs me that the "customer who traded in the car that we purchased came in on Saturday and picked up the accessory." Wait...what?! Why weren't we told to come in on Saturday to pick up the accessory....we assumed when he said to come Monday, that the department who is has it locked up was closed on the weekend. Also, how can they give that accessory back to the old customer AFTER we bought the car!? So I ask him if they plan on replacing the part because it was originally on the car. He said no. I let him know that was some shady business considering we already purchased the car and they let the old customer take the part back after the fact. So I talked to some used car manager, John, and he laughs in my face and said they would not purchase a new part for us. Mind you, the car we purchased was not cheap. We spent well over $32k so we expected some professionalism on their behalf. Unfortunately we did not receive that. How convenient that the old customer came back the day AFTER we bought the car and wanted the part?! They had the car for over a week, so I would think if they wanted it that bad they would have took it the day they traded it in. The part did not need any special tools to remove it. It was a simple lock and go part. I am so unbelievably mad and disappointed with how this joke of a dealership handled the situation. That was unprofessional to give parts of an already purchased car to someone else. I think they were lying the whole time from the very beginning when we inquired about it. If you are looking to purchase a new car, I warn you TO GO SOMEWHERE ELSE!!! I will be making a complaint with the BBB as well. FIVE STAR MACON IS THE WORST. THEY WILL SCREW YOU OVER AND THINK ITS COMPLETELY OK. TELL ALL YOUR FRIENDS!!
Tonya7/21/2015 04:19:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Green
Ron Green takes the stress out of buying a vehicle! I was very impressed by his courtesy and genuine concern for my match with the perfect vehicle. He never pressured me and was very trustworthy. I would definitely recommend Ron to anyone interested in purchasing a vehicle!
Five Star Chrysler Jeep Dodge of Macon responded to this review
8/04/2015
Thank you for your kind words about your experience at our dealership, Tonya! We're happy to read that Ron was able to make sure that your visit was stress-free and enjoyable! It's great that he has earned your confidence and recommendation, and we hope you will continue to call on us if we can be of service in the future. Congratulations on your new car, and thanks again for writing!
drussell7/11/2015 03:36:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Rigby
Great service from, William Gresham (really went the extra mile) to make the deal. Joe Henderson and Jason Rigby as well. I drove from Columbus, GA to Macon for the Journey SE I wanted at a great price, when other dealers told me it could not be done and then finance beat the preapproved rate I had, all in all a great deal. Go see them, its worth the drive.
Five Star Chrysler Jeep Dodge of Macon responded to this review
8/04/2015
Thank you for sharing your comments with us! We're delighted that you were pleased with your experience at our dealership, and that William, Joe, and Jason were able to ensure that you got the car you wanted at the right price for your needs. Congratulations on your new Journey, and thanks again for your recommendation! Please let us know if we can do anything else for you in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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