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Family Kia of St. Augustine

2665 US 1 SouthSt Augustine, FL 32086
1-855-443-01981-855-443-0198

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full servic ... Read more
Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full service dealer offering our customers not just the service of selling a car, but also a first class finance department where we are able to obtain financing for our customers at more than 15 finance institutions.

Why You Should Buy a Used Car From Us

Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full servic ... Read more
Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full service dealer offering our customers not just the service of selling a car, but also a first class finance department where we are able to obtain financing for our customers at more than 15 finance institutions.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 194 
zelscooter6/03/2015 07:10:56 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wayne Acosta,Karen Moreira
Karen and Wayne treated us very well. We had a rocky spot that they smoothed out with the utmost in professionalism. I would recommend Karen to whomever wanted to be treated kindly and professionally. Thanks Karen
RachRTR2/11/2015 10:39:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Stearley,Darwin Grote
I started with Orange Park Kia, where I wasn't taken seriously and was pretty much ignored when I was shopping for a car. I called up Family Kia (because its an hour from me) and spoke with Debbie on the phone, told her what exactly I wanted, if it was worth me driving out there for, and if she could give me what I wanted. She said absolutely. I made the drive and couldn't have left happier. I was treated with respect at all times from everyone in Kia. I didn't feel once like I was "just another person to sell a car to". Debbie was completely honest with me and very kind and patient. I had a auto loan already approved when I went, Darwin found me a better interest rate and a lower payment! It's even the little things, I knew I wanted another Kia, I was trading in my Kia for a new Sorento. They gave me and my son each a Tshirt, coffee mug, and keychain, and let me tell you that made the day for my 4 year old. Last time I bought a New Kia at a different location I didnt even get a keychain! When you spend thousands on a car, even a "thank you keychain" would be appreciated! Haha!! They have a play area for the kids (fabulous distraction) that makes the experience even better when you have little ones. I will be making the drive to Family Kia for my service for my Sorento, because of the people, they are all so kind and amazing!
Throwerjk1/21/2015 07:08:19 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Stearley
I didn't purchase a vehicle from Family KIA, but Ms. Debbie was an amazing help. She was super sweet and understanding to what a huge decision I was making. I know I was complicated and changed my mind a million times, but that didn't bother Ms. Debbie..... She remained patient and answered all of my questions and concerns. Allowed me to test drive numerous vehicles. I was very pleased with my experience at Family KIA, and refer anyone there! Thanks for making shopping for a car a great experience.
Dwat4711/30/2014 10:08:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Darwin Grote,Scottie Manson,Jake Hedgepath
Purchased a new 2015 Kia Sorento from this dealership a few days ago what a great experience. My salesmen was Jake Hedgepath very attentive and most knowledgeable about my new Sorento I have purchased 3 KIA's from this dealership over the past 5 years and their service and sales staff have been great to work with. I will return for my 4th Kia in a few years. Thank you Family Kia for your professional business service and Merry Christmas to all your staff.
erkthejerk0211/20/2014 06:25:50 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeff Brewer,Jake Hedgepath
These people are ridiculous. They were too busy and I guess full of themselves in order to try and make a deal and work with my wife and I. The salesman Jake was nice but that was it. I was attempting to trade in a vehicle(negative equity) on two vehicles. I filled out the finace application, found two cars we liked and then sat back and waited, waited and waited. They just kept saying they were trying to get me the best deal possible. I never received a quote, or any numbers. They just kept saying Ryan we will let you know when we get you the best deal. Well after a week of waiting I went to another dealership(Bozard Ford). Within a matter of (4) hours my wife and I drove off in two vehicles paying roughly the same payment for two cars as we paid for the one and are extremely satisfied. Family Kia you all are a laughable joke and I will not be sending anyone I know to you.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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