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Family Kia of St. Augustine

2665 US 1 SouthSt Augustine, FL 32086
1-855-443-01981-855-443-0198

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full servic ... Read more
Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full service dealer offering our customers not just the service of selling a car, but also a first class finance department where we are able to obtain financing for our customers at more than 15 finance institutions.

Why You Should Buy a Used Car From Us

Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full servic ... Read more
Family owned and operated since 2000, Family Kia of St. Augustine is located on the Westside of St. Augustine, The Oldest City in the United States. We are a full service dealer offering our customers not just the service of selling a car, but also a first class finance department where we are able to obtain financing for our customers at more than 15 finance institutions.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 196 
rowena627/25/2015 06:35:44 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nate
I'm a single mom of an Autistic child. That was enough to want to hold off buying a car for as long as possible. I waited nearly 12 years. My credit isn't great, but I work hard and have a steady job and stable homelife. These folks took all of that into consideration. It was a nice experience. I wasn't pushed into anything. These folks treated us with respect and bent over backwards to accomodate. I have thin credit and an antsy child. Karen went out of her way to put up with all my questions, most of which we took care of in back and forth e-mails during a 2-day period. I just brought home my first newer car, a 2012 Kia Soul in 12 years. I never expected to get this late a model. I had gone in originally for an older, cheaper vehicle. They would have been able to finance that as well, but gave me the choice of a newer model. Thanks to Karen and Nate for answering all my questions, putting up with my impatient son, dealing with my nervous endless chatter and giving us hats for all my family when the deal was done. Even topped off the tank. You are appreciated.
dado37/07/2015 10:05:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Stearley
I drove from my home in the Tampa Bay area to work with Debbie on my new car purchase, and it was totally worth the long drive! She worked very hard to get me in the car I wanted for the price I could afford and exceeded my expectations in every way! I spoke to her over the phone and we talked about what I was looking for and by the time I arrived in St. Augustine she had an approved loan and car options for me and I was ready to go in no time. It felt more like meeting friends for lunch than buying a car! Both she and the finance manager, Nathan, were awesome to deal with and really interested in making my buying experience the best possible. I'm looking forward to coming to see Family Kia again when the time comes!
zelscooter6/03/2015 07:10:56 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wayne Acosta,Karen Moreira
Karen and Wayne treated us very well. We had a rocky spot that they smoothed out with the utmost in professionalism. I would recommend Karen to whomever wanted to be treated kindly and professionally. Thanks Karen
RachRTR2/11/2015 10:39:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Stearley,Darwin Grote
I started with Orange Park Kia, where I wasn't taken seriously and was pretty much ignored when I was shopping for a car. I called up Family Kia (because its an hour from me) and spoke with Debbie on the phone, told her what exactly I wanted, if it was worth me driving out there for, and if she could give me what I wanted. She said absolutely. I made the drive and couldn't have left happier. I was treated with respect at all times from everyone in Kia. I didn't feel once like I was "just another person to sell a car to". Debbie was completely honest with me and very kind and patient. I had a auto loan already approved when I went, Darwin found me a better interest rate and a lower payment! It's even the little things, I knew I wanted another Kia, I was trading in my Kia for a new Sorento. They gave me and my son each a Tshirt, coffee mug, and keychain, and let me tell you that made the day for my 4 year old. Last time I bought a New Kia at a different location I didnt even get a keychain! When you spend thousands on a car, even a "thank you keychain" would be appreciated! Haha!! They have a play area for the kids (fabulous distraction) that makes the experience even better when you have little ones. I will be making the drive to Family Kia for my service for my Sorento, because of the people, they are all so kind and amazing!
Throwerjk1/21/2015 07:08:19 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie Stearley
I didn't purchase a vehicle from Family KIA, but Ms. Debbie was an amazing help. She was super sweet and understanding to what a huge decision I was making. I know I was complicated and changed my mind a million times, but that didn't bother Ms. Debbie..... She remained patient and answered all of my questions and concerns. Allowed me to test drive numerous vehicles. I was very pleased with my experience at Family KIA, and refer anyone there! Thanks for making shopping for a car a great experience.
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