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Duval Ford

1616 Cassat AveJacksonville, FL 32210-1600
1-800-757-67961-800-757-6796
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  •  Finance a vehicle with us
  •  
    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help ... Read more
Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help and answer questions. Our knowledgeable staff of Ford enthusiasts are standing by. At Duval Ford, we are experts at all aspects of Ford sales and ownership. For your convenience, Duval Ford is also home to a state-of-the-art service center, along with a Parts Department stocked with all the OEM parts your car needs.

Why You Should Buy a Used Car From Us

Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help ... Read more
Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help and answer questions. Our knowledgeable staff of Ford enthusiasts are standing by. At Duval Ford, we are experts at all aspects of Ford sales and ownership. For your convenience, Duval Ford is also home to a state-of-the-art service center, along with a Parts Department stocked with all the OEM parts your car needs.

Languages Spoken

  • Español

Dealer Disclaimer

MVP (MARKET VALUE PRICE) INCLUDES FORD REBATE, FORD MOTOR CREDIT REBATE, AND FORD TRADE ASSIST REBATE WHEN REBATES All MVP prices plus tax, tag, and fees. Rebates subject ... Read more
MVP (MARKET VALUE PRICE) INCLUDES FORD REBATE, FORD MOTOR CREDIT REBATE, AND FORD TRADE ASSIST REBATE WHEN REBATES All MVP prices plus tax, tag, and fees. Rebates subject to change without notice. Rebates in place at time of delivery will apply
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
allirae782/05/2016 06:45:19 AM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Will Law,Hunter Scantling
I have to brag on Will and Hunter at Duval Ford. They made my experience buying a car so easy and painless and were both very professional and friendly! I did not feel hassled or taken advantage of and as a woman, that is very important. I would definitely recommend Duval Ford to ANYONE looking to buy a car.
Duval Ford responded to this review
2/05/2016
We are so glad. Thank you for taking the time to submit this review. We appreciate the recommendation and hope you are enjoying your new vehicle.
Duval Ford responded to this review
2/05/2016
We are so glad. Thank you for taking the time to submit this review. We appreciate the recommendation and hope you are enjoying your new vehicle.
bud2/04/2016 05:35:06 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Lionel Mann
I found a used truck on line that I was interested in and talked to Lionel Mann on the phone to find out more about it. I wound up buying the truck, and I cannot say enough good things about Lionel. I have never enjoyed shopping for a vehicle in the past, but the experience I had at Duval Ford, and especially with Lionel is the exception. I was thoroughly impressed with the way they do business. It made my truck buying experience almost a pleasure. If you are shopping for a vehicle, I highly recommend that you go by Duval Ford and talk to Lionel. I should add that this is a belated review. I bought my truck on 10/28/2015.
Duval Ford responded to this review
2/05/2016
We are so glad that you had a good buying experience and hope that you are enjoying your truck!
Fast Eddie2/04/2016 12:57:01 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Espie
Our salesman Malcolm Daigle was willing to give us what we wanted for our trade in. He was very helpful finding the vehicle with our options. No pressure, very nice man. My husband felt the same way. Everyone we came in contact with at the dealership was very friendly. Not sure how many more vehicles we will buy, we are old timers, but we will come back here if we do.
Duval Ford responded to this review
2/05/2016
We are honored and thankful for your business. Thank you. We look forward to seeing you again.
Sandy M2/03/2016 07:35:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sherrod Anderson
Duval was the only dealership willing to work with me online before I set foot in the dealership. We talked numbers via email and my only trips to the dealership involved a 20 minute trip to check out my trade in and the final closing. Much appreciated with my busy schedule! I'm on the phone all day for work and he let me explore my options and save time. His willingness to work online and perseverance finding the exact vehicle I wanted are greatly appreciated!
Duval Ford responded to this review
2/05/2016
Thanks, Sandy. We sure appreciate it and please stay in touch with us and let us know how you are doing.
Monk242/03/2016 09:34:57 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mitchell Hartley
We were extremely impressed with the way we were treated with honesty and professionalism. Our salesmen Mitchel Hartely and Mike Murdock were extremely nice made us feel at ease and walking us thru all the steps while taking into account trying to keep us on schedule. We also were greeted by the customers relations manager business office person and Rich the General manager stopped to chat with us. Chris from business off very helpful. We were treated like family instead of just customers. We have purchased many cars in our time, this by far has been the best experience we've had. Maybe this review can be used for future customers to know they are in great hands. I especially want to say young Mitchel held himself as a true professional and impressed us with his manners and patience and happy interaction. That was golden in. Our book !! Thank you Duval ford we are enjoying our new ride.
Duval Ford responded to this review
2/05/2016
We appreciate getting feedback from satisfied customers. Thank you so much!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Duval Ford : Jacksonville, FL 32210-1600 Car Dealership, and Auto Financing - Autotrader