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Kraft Nissan

3277 Mahan DrTallahassee, FL 32308
1-888-760-09081-888-760-0908
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

At Kraft Nissan we strive to provide you with the best service and sales experience you will find anywhere. Please call Chris London at 877-663-1047 and we will treat yo ... Read more
At Kraft Nissan we strive to provide you with the best service and sales experience you will find anywhere. Please call Chris London at 877-663-1047 and we will treat you like family! Just remember ... if you don't see the Kraft tag on your car.. then you paid too much!

Why You Should Buy a Used Car From Us

At Kraft Nissan we strive to provide you with the best service and sales experience you will find anywhere. Please call Chris London at 877-663-1047 and we will treat you ... Read more
At Kraft Nissan we strive to provide you with the best service and sales experience you will find anywhere. Please call Chris London at 877-663-1047 and we will treat you like family! Just remember ... if you don't see the Kraft tag on your car.. then you paid too much!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.3
    Quality Of Work
  • 4.8
    Friendliness
  • 4.3
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 27 
BM7/31/2015 10:02:31 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Cole Harrell
Service at Kraft Nissan is very hit or miss, and you never know what you'll get. I recently lost my spare key to my Altima, and called Kraft to set an appointment to get it replaced. I went in on a Thursday and was informed they would not have time to cut and program a new key that day, so Cole Harrell set me an appointment for 10 a.m. the next day. I arrived to my appointment, waited for an hour, then was informed the key was out of stock... why didn't they check that the day before while I was there? Regardless, Cole said he would call me when the keys come in and said it would be the beginning of the week. I waited over a week and never heard back. I decided to call Cole, and he said the keys were in, but blamed the Parts Department for not telling him they came in. So he made me another appointment (3rd one) for the next Friday. I got to my appointment at 2 expecting it to take a short amount of time as I was told, and assumed as I was just getting one key. However, after 2.5 hours Cole came to me and said I had to pay out of pocket for the key until the key insurance company I use paid them. I agreed to pay after he told me I would be paid back the following day (Saturday) once the insurance paid them. I waited until Wednesday and never saw the money back in my account. I called Cole to let him know, but he assured me he submitted it. It did not show up in my account until the following Saturday. Transactions are immediate, which shows me he did not credit me back as soon as he said he did. After a 2 and a half week process, I finally got my spare key made. The only reason why I rated them 2 stars over 1 is because of a couple of times I had decent service there in the past. However, the good times do not outweigh the other bad experiences I've had there.
Db21207/01/2015 04:13:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Malik
After graduating a few months ago I decided it was time for a change after a long search for great deals a friend of mines refered me to Malik over at Kraft Nissan. He exemplify!!the meaning of great customer service. Malik was very know knowledgeable on the vehicles and lead me to exactly what I wanted. I'm very satisfied with my new ride and will continue to refer friends and family to him.
Bethea.b6/30/2015 11:12:53 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Malik Mangum
I really enjoyed my car purchasing experience this weekend with Malik. He was very nice, personable and professional. Everyone seemed to be really nice and willing to help which made me feel really comfortable while I was there at the dealership. I would recommend Kraft Nissan to all of my friends here in the Tallahassee area!
justme6/23/2015 11:34:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Chris Kraft
Mr. Chris Kraft politely explained that he cannot do 30 minute oil changes and why. Nissan puts out flyers that say 30 minutes or its free. A lot of dealers are telling Nissan stop it we need more time. Mr. Kraft said service needs ruffly 45 minutes to change oil, check the system, fill fluids, and test it. So be patient at the dealership and Kraft will do a great job.
Tmt12b 6/18/2015 04:58:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Malik
I had a great experience here. I'm a recent graduate and I have less than perfect credit, but Malik had his mind set on me driving away in a car and I did. It was a very enjoyable experience and I am happy that my first car was purchased at this dealership. I have no regrets!
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