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Sandy Sansing BMW

186 West Airport BlvdPensacola, FL 32505-2214
1-866-887-61801-866-887-6180
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Sandy Sansing BMW has received numerous awards for outstanding customer service, including the prestigeous "Center of Excellence Award" from BMW North America more than t ... Read more
Sandy Sansing BMW has received numerous awards for outstanding customer service, including the prestigeous "Center of Excellence Award" from BMW North America more than thirteen times. This is more than any other BMW Center in the world!

Why You Should Buy a Used Car From Us

Sandy Sansing BMW has received numerous awards for outstanding customer service, including the prestigeous "Center of Excellence Award" from BMW North America more than t ... Read more
Sandy Sansing BMW has received numerous awards for outstanding customer service, including the prestigeous "Center of Excellence Award" from BMW North America more than thirteen times. This is more than any other BMW Center in the world!

Languages Spoken

  • Deutsch

Dealer Disclaimer

Sales tax, title, license fee, registration fee, finance charges, emission testing fees, compliance fees, and a $599 pre delivery service charge are additional to the adv ... Read more
Sales tax, title, license fee, registration fee, finance charges, emission testing fees, compliance fees, and a $599 pre delivery service charge are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.2
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 46 
AlwaysBlessedLady5/29/2015 05:43:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ben Brooks-Sales Consultant
Over the past three years we have been blessedly pleased with the meticulous attention to detail, quality Service standards, and professionalism in our experiences ranging from interactions with everyone from Administrators to the Finance Department, including General Management and Salespersons; to Service Advisors and Technicians who take care of my vehicle with utmost regard to BMW service and repair precision standards. Due to our stellar experiences, last month, my family returned and to purchase a second BMW at the Sandy Sansing BMW Dealership. This time, my Dad purchased a BMW for my Mom's Birthday present. We were met by Mr. Ben Brooks who stood in the rain with me on the day before, to preview what I believed my Mom would like in a vehicle. The next day, our family returned with her to find out Mom's specific preferences. From the onset, to finally leaving with the vehicle that day; we were thoroughly impressed with the exceptional professionalism, genuine respectfulness and utmost kindness Mr. Brooks demonstrated toward each member of our family. His product knowledge is truly vast, and Mr. Brooks has terrific way of discerning his customers' preferences. As a result, both Mom and Dad are highly satisfied with their choices in every aspect! The vehicle is everything my Mom wants, and that fact makes my Dad truly happy to see the evident joy on her face. We will continue to tell our family, friends, and business associates where we shop for vehicles due to the outstanding results we experience each time we visit Sandy Sansing BMW and its pertinent Service Centers, whether for standard maintenance, or repair.
Jazz Man11/13/2014 03:18:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ben Brooks
I traded in a 2011 BMW 528l on Nov 10, 2014. I replaced it with a 2015 BMW 328i. This is my 3rd BMW, (two from this Dealership) so you can already see what I think about these cars and this Dealership! There is just something special about the overall Styling and Handling of a BMW. These cars are more expensive than the average car out there, but for me, its worth it! The build quality is readily evident for the discerning customer. If you just want to browse these cars at your leisure with no sales pressure, the staff will treat you with respect, answer your questions, and make your visit most pleasant. I wish to put a plug in for my client adviser. His first name is "Ben". Go see him......he will treat you right.......you'll be glad you did! Bob
skydiver40018/16/2014 06:57:01 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:na
We leased a 328I and was worried about milage sales person told us to just get the 15000 mile per year lease we would get credit for miles not used ! Lie!!It cost you on front and rear ..Stay away from lease and from anything they tell you!!!
philipcdavis1/04/2014 09:36:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:
My BMW's windshield wipers stopped working. I took the car in for service, received a loaner BMW. Cathy called saying that the BMW diagnostic equipment indicated a $400 wiper control module was bad. The car was nine years old with 87,000 miles, so I expect electrical problems from time to time. Cathy said they had to overnight the part in, and the car should be ready the following afternoon. She later called, saying the part was not in the US and had to be shipped from Germany. I had the loaner BMW a few more days. The part came in from Germany, was installed, but did not solve the problem. The technician started manually troubleshooting and found a bad two-dollar relay. Cathy apologized for the delay in fixing my car (caused by a flaw in the BMW diagnostic computer algorithm, not by Sansing), and charged me $90 labor. I'm afraid any other dealership would have charged me for the $400 relay. I really wanted a Porsche for my next car. But, this wiper control module thing made me buy another BMW from Sansing instead. My old BMW is twelve years old, with 114,000 miles. It has been in Sansing BMW for service 25 times since new. I have NEVER been disappointed the in the service. In addition to being competent and honest, they are meticulous. Cars are valet delivered to a covered area outside the service / customer waiting area after service, to prevent damage by another customer dinging the door getting in their car or doinking the bumper pulling out of a parking space. The tech's and valets back the cars into parking spaces to prevent damage to the front air dams (typically lower than curbs on BMW's passenger cars, particularly M cars). Sansing BMW has the state of the art, damage-free tire changing machine. I also take my Chevrolet 90 miles to Sansing BMW to have tires repaired or replaced.
Sandy Sansing BMW responded to this review
1/07/2014
Mr. Davis, I'm glad Cathy and the team at BMW were able to take such great care of you. Please let us know if we can be of any service in the future and thank you for letting us know about your experience. Best, Amanda Taft Social Media Coordinator Sandy Sansing Dealerships
cblurie7/30/2013 12:44:10 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marvin Oliver
Sandy Sansing Bmw has an outstanding Dealership. The staff was extremely friendly and helpful. I enjoyed the peaceful and calm atmosphere of the building. I really felt relaxed and comfortable. The refreshments were plentiful and well stocked . All areas were clean and well stocked, including the restrooms. Keep up the good work!
Sandy Sansing BMW responded to this review
7/30/2013
Thank you so much for sharing your experience. We are glad you felt relaxed and comfortable when visiting our dealership. We strive to make the car-buying experience as hassle free as possible. Please let us know if we can do anything in the future to help you and enjoy your BMW!
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