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Preston Hood Chevrolet

212 Hollywood Boulevard SWFort Walton Beach, FL 32548
1-888-490-54061-888-490-5406
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Services and Amenities

  • Service Centers
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

The Preston Hood Chevrolet Internet Commitment *To treat you professionally, with respect, and appreciation. *To offer you a quick, easy and hassle-free purchasing experi ... Read more
The Preston Hood Chevrolet Internet Commitment *To treat you professionally, with respect, and appreciation. *To offer you a quick, easy and hassle-free purchasing experience. *To make sure you are completely satisfied with your ownership experience. Our Internet Prices reflects discounts from the retail value at the dealership by shopping on line you are saving hundreds or thousands of dollars already!

Why You Should Buy a Used Car From Us

The Preston Hood Chevrolet 1 - 2 - 3 Internet Commitment *Guaranteed upfront quote and Out the Door cost. *Guaranteed upfront value for your Trade. *Pre-approval on your ... Read more
The Preston Hood Chevrolet 1 - 2 - 3 Internet Commitment *Guaranteed upfront quote and Out the Door cost. *Guaranteed upfront value for your Trade. *Pre-approval on your financing if required. Our goal if to give you the best car buying experience possible by having everything done even before you walk in the door. Our Internet Prices reflects discounts from the retail value at the dealership by shopping on line you are saving hundreds or thousands of dollars already!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.5
    Friendliness
  • 1.0
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 37 
Bowtie3/17/2016 06:06:44 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Alex and Stephanie
I recently purchased a 2014 Chevy Silverado from Preston Hood. Due to a late night purchase the truck had not been detailed. In addition, there were accessories agreed upon while making the sale that needed to be installed. I agreed to return to the dealership at a later date for installation. Upon arrival this morning, I expected my accessories to be installed, the truck to receive a full auto detail and to have an additional key made as discussed at the time of purchase. The accessories; step rails; were installed without a problem. When paying the bill, the dealership proceeded to charge me $53.00 for a cut key. Apparently, this day and age, spending roughly $40,000.00 only gets you one key even though I submitted two upon trading my truck into the dealership. This is absurd! In addition, after paying for the key I walked out to my truck and realized they had not even touched the inside of the truck. There was still dirt on the floor mats from earlier that morning. As you can imagine, I was not pleased. Preston Hood Chevrolet has not only lost a service contract but also a lifelong Chevy customer. Doesn't anyone believe in customer service anymore?
schultzie824/11/2015 12:03:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kasi Dent
Kasi and the folks at Preston Hood went the extra mile to make sure my car is a exactly the way I want it. They repaired the damage that Alan Turner Chevrolet caused to my car then Mr Turner told me I was trying to get something for nothing. Kasi personally made sure my pride was restored in my vehicle. Kasi Dent is a true diamond and asset to Chevrolet. Kasi should teach horrible dealerships about customer service. I can't say enough about Kasi Dent everyone should deal with Kasi. Kasi is the only only person I deal with in fact I talked with Mr Hood about how amazing Kasi is. She is the assistant service manager and it is well deserved. Preston Hood is one of the only businesses in the state of Florida that I have experienced customer service.
Preston Hood Chevrolet Inc responded to this review
5/04/2015
Thank you for your kind feedback. We appreciate your business!
fojack4/05/2014 04:29:54 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Cari Bailey
Went in to Preston Hood Chevorlet for car service on my Camaro. Service took 8 days. No confidence if it fixed the problem. They also over charged me. Also charged me for a small chip in the paint on the loaner vehicle that they game me. This is the part where they made me mad. I had multiple discussions with the owner. He assured me, if I deleted my bad reviews over the internet, he would drop the charges for loaner. The damage to the vehicle was petty and not even the size of a quarter. They filed for $483 dollars in repairs for the loaner. I found out months laters, that he went against his word by sneaking charges on my insurance policy. Now my insurance rates has sky rocketed. You CANNOT believe anything that his dealarship says. They will smile in your face and stab you in your back.
Preston Hood Chevrolet Inc responded to this review
5/04/2015
We very recently came across this review and realized it had no response. Our senior managers have done everything that we had agreed to while discussing this issue with you. We have tried to reach you on several occasions with no luck. If there is anything else we can do to assist you, please feel free to contact us!
fojack8/06/2013 02:11:32 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Cari Bailey
I am very UNhappy with my experience at Preston Hood Chevrolet! My car broke down and this dealership was the closest one. It took the service department 8 days to fix my vehicle. I never had confidence that they knew what the problem was. They gave me a loaner vehicle to get back home. They called me the next day asked if I could bring my spare key, it did not fix the issue and I had to drive back home. I live 3 and a half hours away. I spent a total of 14 hours on the highway, $150 in gas and a $1000 in repairs to get the problem fixed. In the end, the my vehicle was fine but, the loaner they gave me had a tiny scratch from a possible rock in the road. They made me file a claim with my insurance company for a small chip in the paint. Which cost another $500 I feel like they tried to milk me for every dime they could get. If your car breaks down in the area or you must seek a chevy delearship, GO SOMEWHERE ELSE!
Gemmons7/31/2013 04:42:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Little
I arrived at Preston Hood Chevrolet Brent Little was extremely helpful, friendly and professional in assisting me with my service issue. Great job Brent!! Thanks
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Preston Hood Chevrolet : Fort Walton Beach, FL 32548 Car Dealership, and Auto Financing - Autotrader