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Reeves Volkswagen

11337 N Florida AveTAMPA, FL 33612
1-888-526-20951-888-526-2095
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Services and Amenities

  • Service Centers
  • Parts & Accessories
  • Comfortable Waiting Area

Why You Should Buy a Used Car From Us

Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportu ... Read more
Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our resolve to offer you the highest levels of guest services in the luxury automotive industry.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.5
    Quality Of Work
  • 4.3
    Friendliness
  • 4.6
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 18 
MattW8/18/2016 08:45:26 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rick
Terrible customer service. I took my little sisters vehicle there for a diagnostics test and felt uncomfortable from the start. I had an appointment and this was my first time there so I was unsure about who to talk to. No one greeted me or asked if I needed help with anything, just people typing away at their computers. It took about 20 minutes before a guy who was servicing someone else asked if I had been helped yet. So, fast forward to the following afternoon...I get a call from a guy named Rick. He went over the issues the car had. I told him I would call him back to determine whether I'd get the car serviced there. I took about a hour/hour and a half so Rick called me. I decided that I would not get the service done, just an oil change, possibly a wiper replacement. He told me he would find out if the wipers were already put on the vehicle and would give me a call "later this evening" when it's ready. I never received a call. I called them and spoke to another guy who said that the status of my car read as complete but he couldn't confirm that the vehicle was ready for pick up. He then stated that he would email Rick to find out. He didn't specify that Rick was not in and that they were closing soon. I never received that follow up call about picking my vehicle up. I called back about 15 minutes later and a woman answered and told me the service department was closed and she had no documents regarding a pick up. On to the next morning, I get a call from Rick saying that he received an email about my inquiry and that he told me the car would be ready at noon. I spoke with him at 11:35am he did not say it would be ready at noon or in a few minutes, he stated " later this evening". He then mentioned "oh and the wipers were already put" which is fine but he said he would let me know the day before. So, now I have to pay an additional day for a rental because I could not get my vehicle back. Due to poor communication. The only positive out this experience was that the issues with the car were figured out and I got a shuttle home so they get 2 stars instead of 1. But this has been the absolute worst experience I have ever had with any business.
ManateJim8/05/2016 06:24:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me: Reeves Agent: Toni W, Tech: Antoine and Enterprise: Shaneida D-S.
Having purchased Brake Parts online and through Reeves Volkswagen Parts, made an appointment to have our Volkswagen Touareg TDI in for Brake Service. With 84,892 miles driven from 18 miles new, both sets are 6 mm. During Reeves Service Inspect performed before maintenance, their technician discovered engine oil leaking between the engine block and transmission. Upon my personal visual inspection together with their technician, set about contacting USAA-Assurant-Solutions, our Extended Vehicle Protection. Happily, the Rear Main Seal and labor to repair our Touareg is fully covered, along with an Enterprise Auto Rental. Agent: Toni W, Tech: Antoine and Enterprise: Shaneida D-S, were exceptional. Highly Recommend them, for their performance. Sincerely, ManateJim@aol.com
hpowders7/29/2016 12:23:08 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sondra Narciso
I recently visited Reeves VW to checkout the new VW GTI. A salesperson, Sondra Narciso, was deeply involved with another customer, concluding a sale, yet was kind enough to drop what she was doing to accomodate me and arranged a test drive for me of the car I was interested in. She was so cheerful and kind. Even though I decided not to buy the car, I recommend her warmly. Sondra Narciso will treat you right! I am not an employee of Reeves VW. Just a potential customer named Howard.
Sdelellis7/26/2016 07:39:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rodney and Heather
I purchased my 2016 Jetta today at Reeves. Rodney and Heather are fantastic! The sale was done very efficiently and I would definitely recommend Reeves Motorcars for a new car purchase. The car was prepared beautifully as promised. Great job!
Stephanie137/15/2015 09:48:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose lantigua
I was really impressed with the great customer service. I knew what I wanted and Jose lantigua helped me obtain it. I felt like I was part of the family in there. I will definitely return to this dealership and Ask for jose lantigua.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Reeves Volkswagen : TAMPA, FL 33612 Car Dealership, and Auto Financing - Autotrader