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Reed Nissan

3776 W Colonial DrOrlando, FL 32808
1-866-935-97191-866-935-9719
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You can trust Reed NISSAN because we've been in the business for over 60 years. We work hard to offer our customers the best in New cars. We don't just want your business ... Read more
You can trust Reed NISSAN because we've been in the business for over 60 years. We work hard to offer our customers the best in New cars. We don't just want your business today... we want you to come back in the future, too. Reed Motors also arranges financing, warranties and service contracts. You will get straight information over the email or phone so please contact us today!

Why You Should Buy a Used Car From Us

You can trust Reed NISSAN because we've been in the business for over 60 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your bu ... Read more
You can trust Reed NISSAN because we've been in the business for over 60 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Reed Motors also arranges financing, warranties and service contracts. You will get straight information over the email or phone so please contact us today!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.4
    Quality Of Work
  • 4.2
    Friendliness
  • 3.9
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 63 
Truyoli3/16/2015 09:03:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tommie Hugee
My sales representative was Tommie and he went above and beyond to make sure I got what I need and asked for. This was a great experience and I will continue to tell people about it.
Reed Nissan responded to this review
5/14/2015
Congratulations on your new vehicle and welcome to the Reed Nissan family. We are thrilled that Tommie was able to provide you with exceptional customer service. If you need anything, please do not hesitate to contact us. Thank you!
Speirs2/24/2015 03:36:32 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Vince the sales manager and Z was the salesman
I bought a used car on Sunday. I asked for the service paperwork and the spare key for the vehicle. 10 days later still waiting for these two small items. Called and the operator states she cannot get someone on the phone and can only send me to a desk and if someone answers then ok if not I have to leave a message. What kind of dealership cannot connect with a manager. I have been told by my salesman 3 times he would take care of it and even the manager told me he had the key on his desk and would send it out but that is 7 days ago too and still no key or paperwork that the manager promised.
jokunokun1/22/2015 08:09:28 PM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Michel'le Valentin
Reed Nissan confirmed an appointment with me to test drive a Nissan Frontier they didn't actually have. It had been sold a week prior to someone else, and they called me out anyway so they could show me a nowhere-near comparable Chevy Colorado while they tried to "find the keys." The only reason I found out what actually happened is the current Frontier owner showed up at the dealership while I was there and confirmed for me when and where she had bought it. So it looks like I fell for a bait-and-switch at Reed Nissan. I'm still in the market for a truck, but I won't be spending any time looking at this place.
Reed Nissan responded to this review
5/14/2015
Thank you for your review. We appreciate receiving feedback. At Reed Nissan we strive to provide exceptional customer service and support in all aspects of purchasing your vehicle and beyond. We understand that Kenny Wright contacted you to address any concerns you had. If there is anything else we can do, please do not hesitate to contact us or Kenny directly. Thank you.
Nicholas 1/14/2015 08:22:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Z Mari
Hello my name is Nicholas Zaharris I am 92 years old and I would like to thank Z Mari for being patient and honest. I was brought in by my son and daughter who happen to own Nissans. we met Z Mari when we pulled in the dealership he showed me 3 different cars and also understood what we wanted to accomplish and he got us there with honesty and it was very pleasant. Thank you Z Mari I hope you have a great 2015 God Bless u!!!
Reed Nissan responded to this review
1/19/2015
Thank you very much for your kind words and welcome to the Reed Nissan family. As the #1 Nissan Dealer in the USA, we strive to provide exceptional customer service with each and every visit. We look forward to serving you for many years to come. Thank you and congratulations!
janelle.yoder.149/24/2014 03:24:07 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:jose st hillaire and Cesar
My husband and I went to RN over labor day weekend to purchase a car because of the sales they advertised and because we heard they were one of the best dealerships in the area. This was both of our.first time experience buying a car. Even tho the car we had looked at online had been sold our sales guy Jose did an awesome job working out a deal for us to buy a brand new Versa for only 1000 more then the other car we looked at online. However we were there more then half the day waiting to get everything finalized. Finally we went to the financial manager Caesars office. It was late getting close to closing timeand obvious he was rushing us thru ssigning paperwork saying he didn't want to keep us to late. He never once mentioned anything about bank information for our loan. The next day while I was at work he called my husband saying he had more paperwork he needed us both to sign and convinced my husband it would be OK to come pickup the papers to bring to my job and have me sign!! Which is by far not right or legal at all!!! He then told my husband that he would give us a free tank of gas since we lived 30 min away. Well turns out he went home before my husband got back and he never got the gas. We called Jose who said anytime we are in the area we can stop by n get the gas so a week later we did just that. By that time I had realized that we had no info on our bank or loan at all I was told I had 45 days to make our first payment but our paperwork said 30 days so I asked Jose about it. He claimed Cesar was to busy to see us that day but he would get the info and call me back the beginning of the next week. I waited almost a whole week for a call. Finally Friday I called Jose and he asked me to repeat my question like he totally forgot!! He then said OK give me 2 hrs I will call you back. I ended up waiting all say never received a call. So the next day I called Cesar directly ended up only getting voicemail. The next day Sunday I left Cesar another voicemail the lady at the switchboard told me he was coming in later that day. Then I called José he said he would call me back on Monday since Cesar would not be coming in that day. (Now not even 5min before the lady had told me Cesar would be there) once again waited all day Monday never received a phone call. By Tuesday I was extremely irritated I spent 20 minutes on the phone leaving voicemails since nobody would pick up their phone finally I was able to talk to Michelle who pulled up my account only to tell me it Haas never been updated but she said she would talk to Cesar and call me back in 2 hrs. And hey guess what no call back!! Finally after I had clocked in at work that evening Cesar calls me the whole time we are on the phone I can hear that he seems hurried. Not paying close attention or listening to me. He told me that the due date was 30 days because I told him I wanted the payment at the ENd of the month I said no I actually asked you for the middle of the month just like the Warrentty payment we are making. He also told me that since the bank already played them its not in their control and gave me a number to call to "see what they could do for me" now according to paperwork my payment is due in 6 days and I have no bank info or way to know where or how to make a payment. He also tells me oh you have a 10 day grace period take advantage of it. Ughh horrible customer service after you purchase your car!!!!!
Reed Nissan responded to this review
10/08/2014
Thank you for your review. We appreciate receiving feedback. At Reed Nissan we strive to provide exceptional customer service and support in all aspects of purchasing your vehicle and beyond. We understand that you spoke with Vince Mancuso recently, and any concerns you had have be addressed! Which we are thrilled to hear. If you feel that we have been able to work with you on your concerns, we would truly appreciate it if you would amend your review. If there is anything else we can do, please do not hesitate to contact Vince directly. Thank you and have a great day. We hope we have restored your faith in our customer service, and look forward to having you as part of the Reed Nissan family for many years to come.
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