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Palm Bay Ford

1202 Malabar RoadPalm Bay, FL 32907
1-855-527-16841-855-527-1684
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Come see us at the All New Palm Bay Ford. We have a large selection of New and Used Vehicles. Come see the F150, Explorer, Fiesta and Fusion. Our friendly staff will he ... Read more
Come see us at the All New Palm Bay Ford. We have a large selection of New and Used Vehicles. Come see the F150, Explorer, Fiesta and Fusion. Our friendly staff will help meet you vehicle needs and we guarantee service ofter the sales.

Why You Should Buy a Used Car From Us

Come see us at the All New Palm Bay Ford. We have a large selection of New and Used Vehicles. Come see the F150, Explorer, Fiesta and Fusion. Our friendly staff will he ... Read more
Come see us at the All New Palm Bay Ford. We have a large selection of New and Used Vehicles. Come see the F150, Explorer, Fiesta and Fusion. Our friendly staff will help meet you vehicle needs and we guarantee service ofter the sales.

Languages Spoken

  • Español

Dealer Disclaimer

Please call our Internet Sales Department for more details and to schedule your test drive!!!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 244 
happy wife "Plante "6/14/2015 07:24:42 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:jennifer jacobs
I purchased my 2006 ford 500 new back in 2006 from here and had no problem. Went to look at a new fusion 6-10 and hated it and really liked the new escape. The only thing nice I can say about this place now is Jennifer Jacobs is a good sales person and she tried. Sales manager Valued our trade at 500.00 when blue book was 3000.00. Walked out and we got 3000.00 on trade at the next Ford dealership near by and numbers came lower than what palm bay's deal was and got more of a vehicle. Thanks Palm Bay Ford for not taking care of a return customer. one star is for Jennifer Jacobs nothing else
Palm Bay Ford responded to this review
6/15/2015
So sorry to hear for some reason we were unable to gain your business back. We appreciate your review, but would like to discuss this with you further. Please contact Brian Snow, General Sales Manager, at 800-230-1970. Thank you and hope to hear from you soon!
yankeefrankie6/01/2015 03:45:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:MATTHEW TURNMEYER
What a great experience at Palm Bay Ford. My Mom moved down from the Northeast in search of a lease vehicle and having already heard great things about Palm Bay Ford I decided to bring her there to take a look at what Ford had to offer. Our sales associate, Matthew Turnmeyer, could not have done any better during the entire transaction! His knowledge of the product was top notch and he spent the time to listen to her needs and not try to sell her something he wanted to sell. There was no going back and forth on price and getting through finance was a breeze. This was not your "normal" car buying experience, this was like buying a car from a friend. If you are in the market for a new Ford you would be a fool to go anywhere else but Palm Bay Ford. Matthew and the staff are terrific. Just as a side note. We live in Cocoa and drove the 30 miles to Palm Bay Ford just so we could avoid Paradise Ford which is 4 miles away.
Palm Bay Ford responded to this review
6/15/2015
So happy to hear Palm Bay Ford and Matthew met your expectations. So happy you and your mom came to see us and hope she enjoys her new car.
Nursepammie4/29/2015 08:48:44 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Don't know
Bought a vehicle from Palm Bay Ford. Signed paperwork, done, right??? No!!! Get a call 2 weeks later to come in. Went in. Was told by finance that we needed to sign ne papers because the finance company wanted more cash down so the fixed the numbers so it looked like we put more down. I asked him that day, same bank and due date. He said "yes". It was getting close to our due date and hadn't heard from bank. The day before our payment was due, we get a call from a company we had never even heard from. They said they were our auto finance company. I told them that I had never heard of them and that we were told we were being financed by another company. I called Palm Bay Ford and left a message. No call back. Called them back and spoke with someone in finance. He really didn't think it was a big deal which made me even angrier. I told him I expected a call back within a hour with some sort of explanation. Six hours later, no call back, so I called him back. He was busy all day and obviously he didn't feel my call was important. Said he would call the new company. He called me back about an hour later with no explanation. I am so mad. I had sent my daughter in to buy a new vehicle. I thought they were reputable, but I was wrong!!!! I WILL NEVER RECOMMEND PALM BAY FORD TO ANYONE AGAIN, IN FACT, I WILL STEER THEM AWAY FROM THERE!!!! If I could have given a zero rating I would have. These people are not honest!!! They are deceptive! Stay away from them if you are smart!!! Have contacted my attorney!!!
Palm Bay Ford responded to this review
5/13/2015
Dear Customer, My name is Brian Snow, General Sales Manager, at Palm Bay Ford. I regret you feel so strongly about your experience that you felt it necessary to reach out to us on this forum. I’d like to apologize to you for any misunderstandings or inconveniences we’ve caused you during your buying process at our dealership. I do have your name and information and I’m aware of the circumstances surrounding your purchase. I would like to address the concerns you stated in your recent comment at your convenience. You were happy enough after purchasing the vehicle to refer your daughter in to buy from us so I’m confident once given the chance to speak with you I can put to rest any concerns you may still have. I look forward to hearing back from you and your business and happiness is very important to us. Thank you for your time. Brian Snow
Flex Owner4/09/2015 12:04:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnny Sullivan
Johnny Sullivan was attentive, friendly, & professional. We were set on a specific model, and he focused on finding the vehicle we wanted. It took a couple of weeks, and his professionalism & communication continually went far above & beyond ALL of our expectations. We got to the point where my husband needed to sign papers, and just could not get to the dealership, so Johnny personally delivered them, helped him understand the paperwork and eased the purchase process for us as a family. I also want to stress that Johnny, along with the sales manager and the help of the finance department, made this deal possible. Now we have the vehicle that I've been wanting for YEARS! *****FIVE STARS!*****
Palm Bay Ford responded to this review
4/09/2015
We do our best to go above and beyond to make sure every customer gets the vehicle they want with our best deal possible. Whatever the circumstances, we will accommodate. So happy to hear you are pleased with your new Flex and thanks, again, for your business!
tanibumit2/06/2015 10:11:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:JACOB SNOW
Great experience! The wait time was a little long because we were buying two cars, but our sales rep Jacob Snow was amazing he took really good care of us and we were very pleased with the experience. Thank you Jacob!!!!!
Palm Bay Ford responded to this review
2/11/2015
Thank you so much for your business! So sorry for the slight delay, but we sure hope it was worth your wait!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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