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Reeves BMW

11333 N Florida AveTAMPA, FL 33612-5227
1-866-921-96971-866-921-9697
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportu ... Read more
Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our resolve to offer you the highest levels of guest services in the luxury automotive industry. Our professional and well trained staff is ready to assist you with your new or pre-owned automotive needs. This vehicle is currently being seen by thousands of customers all over the world! We use state of the art software to price our vehicles to be the most competitive in the market. If you have found a better value, let us know about it. We would love the opportunity to keep giving the best values in the market. DriveReeves.com Driven By a Higher Standard

Why You Should Buy a Used Car From Us

Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportu ... Read more
Welcome to Reeves Import Motorcars, a family owned and operated business since 1971. On behalf of our staff, thank you for visiting us on the Web and giving us an opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our resolve to offer you the highest levels of guest services in the luxury automotive industry. Our professional and well trained staff is ready to assist you with your new or pre-owned automotive needs. This vehicle is currently being seen by thousands of customers all over the world! We use state of the art software to price our vehicles to be the most competitive in the market. If you have found a better value, let us know about it. We would love the opportunity to keep giving the best values in the market. DriveReeves.com Driven By a Higher Standard

Languages Spoken

  • Español

Dealer Disclaimer

All prices exclude any government fees or taxes, titling and registration fees, any finance charges, fees, or taxes, and a $578.40 Pre-Delivery Service Charge. Prices may ... Read more
All prices exclude any government fees or taxes, titling and registration fees, any finance charges, fees, or taxes, and a $578.40 Pre-Delivery Service Charge. Prices may include rebates and incentives that are dependent upon payment or purchase method. Horsepower calculations based on trim engine configuration. Fuel economy calculations based on original manufacturer data for trim engine configuration. Please confirm the accuracy of the included equipment by calling us prior to purchase.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 2.8
    Quality Of Work
  • 3.1
    Friendliness
  • 2.9
    Overall Experience
  • 2.8
    Price

Dealership Reviews

1 - 5 of 50 
tampaguy1/12/2016 10:26:37 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:sales
I don't recommend this dealer to anyone, please don't go there. I bought the BMW 535I , I felt like i am buying used Kia car. worst dealer.
Craig Kim8/20/2015 11:09:59 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Joe Torres
I scheduled an appointment online for 8/19/15 for my initial 1200 mile service. I arrived a bit early for my 9 AM appt., so I was asked to wait in their lounge until my service advisor (Joe Torres) could get to me. I was finally greeted by him approx. 9:30 AM (30 minutes after my scheduled time), and after taking care of the formalities, he asked me to wait in the lounge, stating that it would take roughly 1.5 hours to complete the service to my car. Long story short, the car was not finished in the allotted time. Not even close. After having waited a total of 4.5 hrs. since I had arrived at the dealership, I was starting to get a bit irritated, as I was the only remaining customer in the waiting area. So, I approached Joe Torres and asked him what was taking so long. I found it a bit odd, but he didn’t even seem to recognize the fact that I had been waiting HOURS after the approximated time he’d previously given me. With a look of quasi-bewilderment on his face, absent any semblance of an apologetic demeanor, he went to the back to find out where the tech was with my car. Upon returning, he said he had some bad news, telling me that the tech hadn’t even started on the service yet! Needless to say, I was now pretty upset, considering the length of time I’d been waiting, compounded by not only my service advisor’s seeming indifference, but the fact that work had not even begun after over 4 hours had passed. Shake my freaking head… I was also a bit puzzled when I wasn’t even given an option of a loaner. No, all I received was a half-a**ed apology from Joe, who couldn’t for the life of him figure out why the tech had gone to lunch without even starting on my car. When I asked him why he didn’t follow-up with me when the 1.5 hrs. had passed, he couldn’t answer that question either. Wow. Color me absolutely amazed. As someone who has operated multi-million dollar businesses in the past, I can’t even begin to fathom how Reeves BMW service could fail me, their customer, at every conceivable turn. Actually I can, but I’ll leave that to the expertise of their Service Manager to figure out. In closing, this has been, unequivocally, the single worst experience in my 25+ years of bringing my cars in for service… anywhere. In my humble opinion, I cannot, for the life of me, recommend their service department to even my worst enemy. I’ve bought two cars from Reeves in the last six months, had several of my cars worked on by their Motorsports division, but after this horrible experience at Reeves BMW, they have lost my business forever.
lessthanhappy6/16/2015 12:33:39 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Kevin W. Service Manager
i took my $72k X5 which I purchased from Reeves to them for its first service today. Service was prompt at 10 and took exactly the 2 hours estimated. Mileage was 4410 at 15 months. I made it 100 miles before a low oil, add a quart NOW warning appeared on my navigation display. A domestic dealer in Haines City gave me 2 quarts of synthetic oil as specified by my service associate. The mechanic checked and found oil was leaking and advised I go straight back to the dealership which had changed my oil hours ago. I made it there with the warning again on the display. The Service Manager took the car right away and 40 minutes later claimed that it was caused by a defective O ring on the BMW filter and that one had to stretch the O ring to see the nick in it. After 75 minutes I got my car back and learned that the story the Sales Manage told me wasn't actually true. So I now have 3 BMWs from Reeves and I have to find a new dealership for service that has integrity. I neglected to mention that I had to ask for an apology from the Service Manager. Sales was great but the service leaves a lot to be desired.
Kevinaich4/27/2015 01:09:29 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve
I recently was in the market for a bmw 5 series, and Reeves made the process easy and everything was very transparent from beginning to end. They treated my family with courtesy and respect, and we were able to make a deal very quickly that was fair for both sides. I would recommend them to anyone looking for an honest and simple car buying experience
shopaholic4/09/2015 08:01:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Sales
The worst experience I have ever had was at this dealership. I have a leased BMW from them and go in regularly for my servicing. I WAS considering upgrading in a few months to the X5 however, I refuse to do further business with Reeves. I will find another BMW dealership with better customer service. When someone is clearly a customer of yours and they show up looking for help, I expect courtesy and a willingness to assist. I was greeted with an over the shoulder "they close at 7" and immediate return to meaningless conversation. When I finally ventured in to the front desk, the attendant was missing and the same Reeves employee who ignored me earlier, bypassed me and sought out help for a couple in my exact predicament. I was stunned and offended as to why I was being totally ignored. Is it because I was a younger female? Well, Reeves...you know nothing about me. I am a very well known doctor in our community with a vast social circle of young professionals, all with expendable income and no responsibilities. I get a new car every 3 years and was planning on being a lifelong customer of yours. After the way I was treated today, I will no longer be conducting further business with Reeves.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Reeves BMW : TAMPA, FL 33612-5227 Car Dealership, and Auto Financing - Autotrader