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Crown Acura

18911 US Highway 19 NClearwater, FL 33764-3191
1-877-623-39661-877-623-3966
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Crown's everyday low prices and financing, you can shop and be confident that yo ... Read more
When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Crown's everyday low prices and financing, you can shop and be confident that you're getting a great deal. And, with over 200 acres of new and used vehicles, you'll be sure to find exactly what you're looking for. Our Crown Confidence plan offers a 101 Point inspection, CarFax history report, a clean title guarantee, and a 7 day/500 Mile No Hassle Exchange policy. Only Crown Acura can get you a price, as clear as a bell. Visit Crown Acura- The Better Way to Buy!

Why You Should Buy a Used Car From Us

When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Crown's everyday low prices and financing, you can shop and be confident that yo ... Read more
When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Crown's everyday low prices and financing, you can shop and be confident that you're getting a great deal. And, with over 200 acres of new and used vehicles, you'll be sure to find exactly what you're looking for. Our Crown Confidence plan offers a 101 Point inspection, CarFax history report, a clean title guarantee, and a 7 day/500 Mile No Hassle Exchange policy. Only Crown Acura can get you a price, as clear as a bell. Visit Crown Acura- The Better Way to Buy!

Dealer Disclaimer

All prices plus sales tax, tag and titling, and dealer service fee of $597.00, which represents cost and profits to the selling dealer for items such as cleaning, inspect ... Read more
All prices plus sales tax, tag and titling, and dealer service fee of $597.00, which represents cost and profits to the selling dealer for items such as cleaning, inspecting, adjusting new vehicles and preparing documents related to the sale.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 186 
mariam119511/21/2014 11:46:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gillian Barnes
I leased a 2015 RDX from Crown Acura after turning in my previous lease, and it was much easier than anticipated. We went in a bit uneasy and not sure what to expect, but Gillian made the experience extremely enjoyable and stress-free. She explained everything thoroughly and walked us step-by-step through the process. I didn't know getting a new lease could be so easy! She's excellent. If you want to have the best experience with purchasing a car or leasing a car from Crown Acura, I highly recommend you go see her. She was an absolute pleasure to work with.
Ldbenware10/29/2014 02:57:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:John Shaw
I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes were fine! What a pleasure to know that John Shaw cared enough about me to share the details of the assessment and give me complete confidence that the brakes were in excellent condition. I am not a young person. I have purchased many cars and had many cars serviced. Your dealership service department is the finest! You should be proud of your employees. Sincerely Linda Benware
Malibu4sp10/28/2014 09:37:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Leinbach,Gillian Barnes,Carl Mitchell
I purchased a used vehicle (Toyota Rav4 4wd v-6), from Crown Acura and it was a excellent experience. Finance Department (John Leinbach), a genuine pleasure.-recommend Management (John Pearson & Carl Mitchell) were very helpful. -zealous John USAF Retired
RickyG91110/20/2014 02:35:31 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:John Shaw
I took my Acura MDX in for a transmission issue. I was told I needed new motor mounts and a new torque converter. I told John Shaw that I thought this would be covered by my powertrain warranty. He said "no sorry it is not". I asked him to call Acura he said that he did and they would do the motor mounts but I would have to pay for the torque converter. So I called Acura. They said "yes it is covered". I gave John one more shot to make it right when I went to pick up the car and asked him to call Acura again. When he told me there was nothing he could do. I then told him I called them and they said it was covered. He called them and they said yes it was covered. Not sure why he wanted to bill me instead of Acura. Then he changed my phone number in the computer so I did not get a survey. I now drive 45 minutes to Ferman Acura for warranty /recall work and use Autoway Honda for service. Both are honest.
Crown Acura responded to this review
11/19/2014
Dear Mr. Gottlieb, Thank you for taking the time to write your review, and we apologize for the delay in responding. Our records show that this event was 4 years ago, and we had to pull your file from our archives. It appears that there may have been some confusion regarding the powertrain warranty coverage on your 2006 MDX as Acura changed the coverage beginning with 2006 models but I see from our records that we did perform the repairs under warranty. I do apologize for the confusion at the time, and would welcome an opportunity to win your business back. If there is anything I can do to assist you further, please do not hesitate to call me at the dealership on 727-507-8866. Sincerely, John Schnepp, Service Director for Pinellas County
Godfrlm10/13/2014 08:52:46 AM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Victory
Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!!
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