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Germain BMW

11286 Tamiami Trl NNaples, FL 34110-1622
1-866-780-76581-866-780-7658
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Germain BMW located in beautiful Naples FL, is conveniently located and just a short drive from Marco Island, Miami, Fort Lauderdale, Sarasota, Tampa, Fort Myers, Orlando ... Read more
Germain BMW located in beautiful Naples FL, is conveniently located and just a short drive from Marco Island, Miami, Fort Lauderdale, Sarasota, Tampa, Fort Myers, Orlando, Clearwater, Cape Coral, Spring Hill and West Palm Beach. Drive a little and save a lot on your next BMW today!

Why You Should Buy a Used Car From Us

The best selection of low mileage BMW CPO's in the nation are at Germain BMW of Naples! We are conveniently located to Fort Myers, Miami, Sarasota, Tampa & Orlando. Germ ... Read more
The best selection of low mileage BMW CPO's in the nation are at Germain BMW of Naples! We are conveniently located to Fort Myers, Miami, Sarasota, Tampa & Orlando. Germain Certified Pre-Owned BMW's pass a rigorous inspection process whereby only the most pristine vehicles are selected. That's why we include a protection plan for up to 6 years or 100000 miles. Save even more with finance rates as low as 0.0% APR. Visit our website at germainbmw.com for details. Germain BMW. Own luxury for Less!

Languages Spoken

  • Español
  • Deutsch
  • Italiano

Dealer Disclaimer

Sales Tax, Title, License, Registration & $699.50 dealer service fee are not included in the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
Mr. Beemer4/30/2015 08:59:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Tremulis
I traded in my Porsche Turbo Cabriolet for BMW M6 Cabriolet because of the great service my wife has always obtained on her BMW X5. This service was because her X5 needed some brake fluid. Not only did they promptly change the brake fluid, they also changed a filter (I think the air filter) because its better to make sure the car is in tip top condition. The service people are the most competent available in the industry - - and the most friendly!
x64/21/2015 06:37:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmad Suid
Very good experience with this dealership. The sales person, Ahmad Suid was outstanding. He is very knowledgeable and very efficient. He is a man of his word. I recommend doing business with him.
Germain BMW of Naples responded to this review
4/23/2015
We are happy to know that Ahmad provided you with a quality sales experience and know you will enjoy your new X6. Thank you for your business and for sharing your kind words. All the best, Flavio Galasso General Manager
Jwoldjr4/17/2015 03:58:04 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Browne,Gary Busacca,Alex Soare
This was a great buying experience and they treated me as if my business meant something to them. We were able to negotiate a fair deal for both myself and the dealership. My sales advisor, Alex was very helpful and went the extra mile. They were friendly but professional and made the entire process easy from my initial visit to securing the financing. One stop shop. An Irish Note: If you have any type of Irish connection, Kevin Browne may just throw in a BMW hat as well for being a good lad. JW
Germain BMW of Naples responded to this review
4/21/2015
We greatly appreciate you sharing you positive sales experience and for your kind words. All of us look forward to our continued relationship and just know that you are going to enjoy your new BMW. All the best, Flavio Galasso General Manager
Bill4/17/2015 02:28:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rhoel Gray
great job by all! In and out in the time frame I was told. Very helpful and congenial staff. Easy to make appointment. good experience
Germain BMW of Naples responded to this review
4/21/2015
We thank you for choosing Germain BMW of Naples for your service needs. Please let us know if there is anything further we can do to assist you. Best Regards, Flavio Galasso General Manager
Christina D4/08/2015 10:11:21 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Catherine / Parts Boutique
I Stopped by Germain BMW today to possibly buy all season floor mats, and a cargo liner for my 740i. The girl working at the boutique was quite pleasant, however she was having a difficult time navigating her computer to find the part numbers. She asked me to please have a seat while she went out back to get help from someone. Twenty five minutes later she returned without help, did not even acknowledge my presence, or even let me know that someone will be out soon to assist me. She was more interested in her phone and socializing with others. Ten more minutes creep by and still no communication from anybody. She was more than eager to grab her personal things and put out the "ring bell for service" sign as she walked away; must have been lunch time. I very seldom write reviews however I couldn't resist this opportunity as there is Dealer Rater signs and banners everywhere throughout the dealership. The customer service was not top notch, just mediocre. The lack of communication and following through with customers was very unprofessional. This experience made me watch the time that I needed to meet with my clients and not sit and wait in a dealership. I must say that I was very comfortable sitting in that massage chair, buying my accessories online with the free Wi-Fi. Thanks to those two luxury's, I was able to get free next day shipping on my order through an online store. -Christina D
Germain BMW of Naples responded to this review
4/22/2015
Our sincerest apologies for your recent visit to our dealership. We would greatly appreciate the opportunity to discuss the events of your visit with you as your comments are not that of a typical Germain BMW of Naples experience and we are greatly concerned. Our Director of Customer and Public Relations Tracy Costantini would like to speak with you directly at your earliest convenience to gather more information regarding this matter and also personally apologize. Please reach out to Tracy at 239-643-2220 as she is eager to address your concern. Our customer’s feedback is our greatest resource so we may improve our customer service for all our guest. Best Regards, Flavio Galasso General Manager
Germain BMW of Naples responded to this review
4/23/2015
Hi Flavio, thank you for you for replying. I did try to reach out to Tracy a few times. I called the number that you provided, was put on hold for a while and then was hung up on. It felt like a struggle to be able to chat about this previous experience. Not only that, I left a voicemail with John Cathey thinking he might have been easier to get in touch with. No luck with him either. I'm thinking that everyone in that dealership is more concerned about what is going on after work than focusing on customer service and making the right decisions for the business operations.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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