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Key Scales Ford

1719 Citrus BlvdLeesburg, FL 34748
1-888-542-09241-888-542-0924

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We are the #1 Rated Dealer by consumers in Lake county on www.DealerRater.com. We have served central Florida for over 39 years in the same location. We won't offer a new ... Read more
We are the #1 Rated Dealer by consumers in Lake county on www.DealerRater.com. We have served central Florida for over 39 years in the same location. We won't offer a new car at a price with every possible rebate applied knowing most customers won't qualify for that price, like so many dealers do. And there is never any confusing small print in our advertisements either. We are your KEY to the best price and service, Guaranteed!

Why You Should Buy a Used Car From Us

We are the #1 Rated Dealer by consumers in Lake county on www.DealerRater.com. We have been in business in the same location over 39 years. We know your time and money ar ... Read more
We are the #1 Rated Dealer by consumers in Lake county on www.DealerRater.com. We have been in business in the same location over 39 years. We know your time and money are valuable so we promise not to waste either one. We have the largest best selection of pre owned cars in all of central Florida. Each car is Carfax certified and has passed our inspection insuring you a quality pre-owned vehicle. The final test is this, If it's not safe enough for my family, It's not for sale to yours.

Dealer Disclaimer

"Internet prices are discounted specials & are mutually exclusive from any other offers. Standard rebates applied inc ford credit bonus cash , loyalty ,trade assist or co ... Read more
"Internet prices are discounted specials & are mutually exclusive from any other offers. Standard rebates applied inc ford credit bonus cash , loyalty ,trade assist or conquest rebates where applicable. Other rebates may be available in addition or separate from those mentioned. Plus dealer doc fee. tax, tag & title fees. Not responsible for typos.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
James2/24/2015 04:20:13 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Blake Kelly,Rich Rysell
Blake Kelley responded to my request for information right away so I showed up for a test drive. Rich Rysell, a sales associate directed me to the best roads for a test drive and explained the features of the Fusion. We agreed on a fair price and they delivered a great used car that was detailed and full of gas to my home. Great experience on buying my first used car in 15 years and will go back the next time I want to trade. James Grabowski, CFP
happy buyer2/20/2015 03:44:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rich Rysell
Rich did everything possible to meet our price range and put us in a car that we were looking for. He was friendly, courteous and kept his sense of humor through out the negotiating process. We ended up with the car we wanted due to his diligence. We would recommend him highly. David & Carol
Key Scales Ford responded to this review
2/24/2015
Thank you for your feedback. We are so happy to hear that Rich was able to put you in the car that you were looking for. We appreciate your recommendation and look forward to seeing you again soon. Thanks for making Key Scales Ford your dealership of choice. Thanks again! Bruce Johnson, General Manager
kaypliszka2/17/2015 06:10:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Shuten,Jeff Wagner,Bill Pyle
Bill Pyle met us upon entering the dealership and greeted us warmly. He was quick to find out our needs and showed us the exact car we were looking for. His knowledge of the auto was amazing. We had been to other dealers and the inexperience showed. Bill was very professional yet friendly. We did not purchase the car on our first visit (no pressure) and did return three days later for an appointment. We thought Bill Pyle was the best salesperson we've ever worked with at any dealership. We were also impressed with Jeff and Dan. If we were to buy another new car we would come to Key Scales first and want to work with Bill. We will refer him and your dealership to all of our friends.
Key Scales Ford responded to this review
2/24/2015
Thank you for your comments. We are so happy to hear that Bill was able to impress you with his knowledge and professionalism. We appreciate you choosing Key Scales Ford and look forward to working with you again in the future. Thanks again! Bruce Johnson, General Manager
Mcclain892/14/2015 11:06:47 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Shuten,Rich Rysell
I called Rich on a Thursday and he had the car ready for me to take a look at on Friday. He even put the car off to the side so no one else would drive by it and ask about it because I was driving in from over 2 hours away. Once I decided I wanted it the process of buying it was fast and Rich made sure he was getting me the best rate possible. He helped me program all my settings and made sure everything was to my liking. He was personable and made the buying process easy. Dan had all the paperwork and registration done for me as soon I walked into his office. Just a few signatures and I was walking out of his office with my new keys in maybe 5 mins!
Key Scales Ford responded to this review
2/16/2015
Thank you for your feedback. We are so happy to hear that everything the purchase of your car went smoothly and quickly. We are glad that both Rich and Dan were able to meet your needs in a friendly manner. We thank you for making Key Scales Ford your dealership of choice. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager
lwoodville2/12/2015 03:03:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy the mechanic was instrumental in helping me decide to purchase the truck
There's a good reason that Key Scales Ford is the number-one rated dealership in Florida, if my experience with sales representative Rich Rysell is typical of how customers are treated and if my used truck is typical of the fleet they have in stock. I wanted to replace my 2006 Ford 150 with its too-small engine with a newer but previously-owned Ford F150 that had a bigger engine, good mileage, and dependability. My first contact with the dealership was over the phone, when Rich located for me an excellent truck that he knew about. When it arrived at the dealership and I drove it around, Rich did not pressure me into making a decision right away; I was able to take my time, ask relevant questions, and go through my own slow but thorough decision-making process. (At the other dealerships that I visited, Ford and others, I felt like I was in a pressure cooker. I also felt as though I had the word "sucker" etched on to my forehead.) Not so at Key Scales. Example: when I told Rich what I wanted for my trade-in and how I wanted to proceed (or not ) with this potential purchase, Rich respectfully listened to what I wanted and did his absolute best to meet my needs. He even facilitated me seeking an objective opinion about the new truck (new to me; it's a used truck), allowing me to drive the used truck off-site to a non-Key Scales' mechanic's evaluation. The truck, which is in excellent condition, was fairly priced, according to my methodical research. I was able to put my trust in both Rich and the mechanic Jeremy, who kindly went over tooth-and-nail the mechanic's report. No question or demand of mine was deemed stupid or unreasonable, even when I insisted that I wanted the tires from my old truck on the new one. My Key Scales experience was stellar, thanks to Rich, Jeremy, and also Dan and Kathy who helped with the finances (I didn't have the old truck's title on me and needed to order a replacement). I would come to Key Scales again to purchase a truck, despite the fact I live in Maryland!
Key Scales Ford responded to this review
2/16/2015
Thank you so much for your comments. We are so happy to hear that your truck buying experience went so smoothly. We love to hear good things about our "Ford family" and appreciate the nice comments about Rich, Jeremy, Dan, and Kathy. We appreciate your business and thank you for choosing Key Scales Ford. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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