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Lexus of Birmingham

1001 Tom Williams WayIrondale, AL 35210
1-877-560-73131-877-560-7313

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Lexus of Birmingham, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase e ... Read more
At Lexus of Birmingham, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase experience so satisfying, you'll be our customer for life! We'll always treat you like a guest in our own home. See us for your best selection of New & Used Lexus IS250, IS350, GS350, LX570, GX470, RX350, LS460, ES350 and SC430.

Why You Should Buy a Used Car From Us

At Lexus of Birmingham, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase e ... Read more
At Lexus of Birmingham, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase experience so satisfying, you'll be our customer for life! We'll always treat you like a guest in our own home. In fact, we've adopted a "No Haggle" approach so you won't have to spend hours negotiating for our bottom line price... it's right on the windshield!

Dealer Disclaimer

All advertised prices exclude government fees and taxes, any finance charges, any administrative charge. See dealer for details!
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 50 
Mrs. Williams6/24/2016 10:52:36 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Harry Smith and Bobby Bailey
I was contacted by phone to buy a car, and I should've never been contacted by phone to buy a car. The individual was very rude because I didn't want to pay their asking price for the car. I specifically informed Harry of the price I would pay through online communications, but he decided that he would call me on the phone to make me pay more for a car by being rude, disrespectful, and unprofessional. I spoke with Mr. Bailey, the general manager, and asked to be removed from all communications and not to be contacted going forth. Mr. Bailey was rude also because he didn't want to hear about his employee calling my phone to be rude. He abruptly asked me my name, told me he would remove me from the calling list, and hung up the telephone. Thank god there are other Lexus dealerships to shop at.
Charles6/14/2016 02:06:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve
My first experience with the service dept was very favorable. I was in and out within the hour and complimented the staff for their hospitality.
Neelyc6/11/2016 03:05:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ronald Amerson
Ron makes all the difference in my maintenance visits. I fully trust his honest advice in keeping my car running smoothly and safely. It is obvious that he cares about me as person so his advice comes from his heart and his head. He is the finest representative the dealership has.
Sam6/01/2016 12:00:51 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Charlotte
The associates that are the face of the service department are HORRIBLE!!!! I have worked with them for 3 years now and have been through 4 different service "professionals" hoping that things would get better. No chance of that happening. They don't do what they say they are going to do when they are going to do it. And they have the audacity to try to upsale me after such service or ask me to rate them high on their survey. ABSOLUTELY NOT!!!
DeWayneT4/24/2016 11:40:30 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Zegarelli
I have bought a lot of cars.Tom Williams Lexus is my all-time favorite. Joe Zegarelli is the most patient and knowledgeable salesperson I have ever met. He obviously loves cars , and loves his job. Lexus autos have a lot of creature comforts and gadgets. He knows those autos inside and out. Don't buy a Lexus anywhere else!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Lexus of Birmingham : Irondale, AL 35210 Car Dealership, and Auto Financing - Autotrader